Skip to main content
The new name for DisabledGo

Access Guide

Show Easy Read

Accommodation Overview

  • About View
    • West Acre is a seven-bed self-catering lodge in Yorkshire.
    • There are 7 bedrooms in total.
    • There is 1 bedroom with adaptations.
    • There is step-free level access to the bedroom with adaptations.
    • The bedroom with adaptations does not have an adjoining room.
    • The bedroom with adaptations has an ensuite with a bath.
    • The bedroom with adaptations has an ensuite with a wheel-in shower.
    • Dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and narrow walkways.
    • The ground and first floors can be accessed via a platform lift and stairs.
    • The following facilities are available: a seat/chair, bath mats, raised toilet seats, a water bowl for assistance dogs and shower chairs.
    • Additional equipment which can be borrowed or hired includes: a chair with armrests.
    • Staff receive the following training: Disability Awareness Training.
  • Toilet and Changing Facilities View
    • Ambulant toilet facilities are located just off the Main Living Area.

Parking

  • The car park is located to the front, side and rear of the building.
  • The car park is open air/surface.
  • This car park is for visitors only.
  • Parking is free for all users.
  • The surface of the car park consists of tarmac with clear step-free level access to the house.
  • There is 1 electric vehicle charging point.

Entrance (Accessible Entrance)

  • This entrance is located to the rear of the building.
  • There is step-free access via ramp at the entrance.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a key safe at a height of 135cm.
  • There is a key lock at a height of 95cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 79cm.
  • There is step-free level access as you enter.

Utility Room (Laundry Boot Room)

  • The utility room is located to the right as you enter from the accessible entrance.
  • There is step-free level access into the utility room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 80cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The utility room has under counter cupboards.
  • The work surface is 104cm from the floor.
  • The sink is 104cm from the floor.
  • The sink has a lever tap.
  • Facilities within the room include a washing machine and a tumble dryer.
  • The following machines are at a suitable height for a wheelchair user: washing machine and tumble dryer.

Standard Bathroom (with shower)

  • The bathroom surveyed is located the right of the utility room.
  • The most accessible route to the bathroom has step-free level access and manual doors.
  • There is step-free level access into the bathroom.
  • The bathroom door opens outwards.
  • The width of the door opening is 80cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror and coat hooks.
  • The bathroom has a pedal bin.
  • The bathroom has a shower cubicle.
  • The shower has a fixed shower head and an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.
  • A toilet seat raiser is available on request.

Lounge (Snug)

  • The lounge is located to the right and straight on from the accessible entrance.
  • There is step-free level access into the lounge.
  • There is a single manual door which opens towards you.
  • The width of the opening is 80cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Seating available in the lounge includes: chairs with armrests and sofas.
  • Furniture available in the lounge includes: coffee tables.
  • There is a TV with subtitles.

Standard Bedroom (King (x2) - Petra)

  • The bedroom surveyed is located off the Snug.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The top of the mattress is 69cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a desk and bedside plug sockets.
  • The bedroom has two king size beds which can each be split into two singles.

Lounge (Main Living Area)

  • The lounge is located in between the Snug and the Dining Room.
  • There is step-free level access into the lounge.
  • There are double manual doors which open towards you.
  • The width of the opening is 120cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Seating available in the lounge includes: chairs with armrests, armchairs and sofas.
  • Furniture available in the lounge includes: coffee tables.
  • There is a TV with subtitles.
  • The opening width from the Snug is 80cm and the door opens inwards.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located just off the Main Living Area.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilet.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • There is a wash basin and a soap dispenser available.
  • The wash basin has a lever mixer tap.
  • There are drop-down rails on both sides of the toilet.

Dining Room

  • The dining room is located next to the stairs and platform lift.
  • There is step-free level access into the dining room.
  • There are double manual doors which open away from you.
  • The width of the opening is 120cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: long tables.

Kitchen (with Dining Area)

  • The kitchen is located straight on from the accessible entrance.
  • There is step-free level access into the kitchen.
  • There is a single manual door which opens towards you.
  • The width of the opening is 80cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The kitchen has a lowered work surface, overhead cupboards and under counter cupboards.
  • The work surface is 90cm from the floor.
  • The hob is 90cm from the floor.
  • The oven is not at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave, a kettle, a toaster and an air fryer.
  • The following machines are at a suitable height for a wheelchair user: washing machine.
  • Seating available in the kitchen includes: chairs without armrests.
  • Furniture available in the kitchen includes: tables.

Standard Bedroom (King - Route 66)

  • The bedroom surveyed is located off the Dining Room by the bottom of the stairs.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The top of the mattress is 60cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a desk and bedside plug sockets.
  • The bedroom has a king bed which can be split into two singles.

Lift (Platform lift)

  • The lift surveyed is located behind the staircase, to the left of the dining room.
  • The journey time to this lift from the accessible entrance is approximately 1 minute.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground and first floors are accessed by this lift.
  • The lift door opening width is 76cm.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a seat.

Stairs

  • The stairs surveyed are located to the left hand side of the dining room.
  • The ground and first floors can be accessed by these stairs.
  • There are 14 steps between floors which are unmarked and have no handrails.

Bedroom with Adaptations (King - Hoi)

  • Location and Access View
    • The bedroom surveyed is located straight on and to the left hand side from the top of the staircase.
    • The most accessible route to the bedroom has manual doors and a platform lift.
    • There is step-free level access into the bedroom.
    • The door opens inwards.
    • The width of the door opening is 80cm.
  • Bedroom Features View
    • The top of the mattress is 57cm from the floor.
    • The space under the bed is 14cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The following is available in this bedroom: bedside plug sockets, a TV with subtitles, a chair without armrests and a desk.
    • There is no emergency alarm.
    • This bedroom does not have an adjoining room.
    • The bedroom has king bed.

Ensuite with Adaptations (King - Hoi)

  • Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards.
    • The width of the door opening to the ensuite is 80cm.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the left as you face the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The toilet seat is 48cm from the floor.
    • There is a wash basin, a soap dispenser and a hand towel available.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is no emergency alarm.
    • The ensuite has a pedal bin.
    • Additional features include: a mirror and coat hooks.
    • The ensuite has a wheel in shower and a bath.
    • The height of the side of the bath from floor level is 52cm.
    • The bath controls are lever.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • The shower has a fixed shower head, an adjustable shower head which can be detached, a shower seat and wall-mounted grab rails.
    • The shower seat is 47cm from the floor.
    • The shower controls are twist turn mixer.
    • There is a raised toilet seat available on request.

Standard Bedroom (King - Angkor)

  • The bedroom surveyed is located straight on and to the right hand side from the top of the staircase.
  • The most accessible route to the bedroom has manual doors and a platform lift.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The top of the mattress is 50cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets, a chair without armrests, a TV with subtitles and a desk.
  • The bedroom has a king bed.

Standard Ensuite (King - Angkor)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening is 73cm.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror and coat hooks.
  • The ensuite has a shower cubicle.
  • The shower has an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.

Standard Bedroom (King - Daintree)

  • The bedroom surveyed is located straight on from the top of the staircase.
  • The most accessible route to the bedroom has manual doors and a platform lift.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The top of the mattress is 64cm from the floor.
  • The space under the bed is 12cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets, a chair without armrests, a desk and a TV with subtitles.
  • The bedroom has king bed.

Standard Ensuite (King - Daintree)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening is 75cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror, coat hooks and a shelf.
  • The ensuite has a shower cubicle.
  • The shower has an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.

Standard Bedroom (King - Bora Bora)

  • The bedroom surveyed is located straight on and left from the platform lift.
  • The most accessible route to the bedroom has manual doors, a platform lift and narrow walkways.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The top of the mattress is 55cm from the floor.
  • The space under the bed is 27cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a TV with subtitles, a chair without armrests, bedside plug sockets and a desk.
  • A chair with armrests is available on request.
    The bedroom has a king bed.

Standard Ensuite (King - Bora Bora)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening is 74cm.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror and coat hooks.
  • The ensuite has a shower cubicle.
  • The shower has an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.

Standard Bedroom (Super King - Alhambra)

  • The bedroom surveyed is located straight on and to the right from the platform lift.
  • The most accessible route to the bedroom has narrow walkways, manual doors and a platform lift.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 80cm.
  • The top of the mattress is 65cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets, a mixture of chairs with and without armrests and a desk.
  • The bedroom has a super king bed.

Standard Ensuite (Super King - Alhambra)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening is 80cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a wall mounted toilet roll holder, a wash basin and a soap dispenser available.
  • The wash basin has a twist turn mixer tap.
  • Additional features include: a mirror, coat hooks and a shelf.
  • The ensuite has a shower cubicle and a bath.
  • The bath controls are twist/turn.
  • The shower has a fixed shower head and an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.

Spa Facilities (Sauna)

  • Facilities available include; a sauna.
  • Sauna View
    • The sauna surveyed is located in between the Alhambra bedroom and the outdoor seating with hot tub.
    • The most accessible route to the sauna has a platform lift, manual doors and narrow walkways.
    • There is written text signage on or near the door.
    • There is stepped access into the sauna.
    • There is 1 step which is unmarked with no handrails.
    • There is a single manual door which opens towards you.
    • The width of the opening is 58cm.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is no emergency alarm.

Utility Room (Kitchenette)

  • The utility room is located beside the door to the outdoor seating and hot tub.
  • There is step-free level access into the utility room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 75cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The utility room has under counter cupboards.
  • The work surface is 90cm from the floor.
  • The sink is 90cm from the floor.
  • The sink has a twist/turn tap.
  • Facilities within the room include a fridge.

Seating Area (Roof Terrace with Hot Tub)

  • The seating area is located past the sauna and kitchenette and to the left.
  • The seating area is uncovered.
  • The most accessible route to the seating area has a platform lift, a step, manual doors and narrow walkways.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: access to cinema room entrance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: tables.
  • There is no (or very little) background noise in this area.
  • There are 2 steps up to the hot tub.

Seating Area (Cinema Room)

  • The seating area is located to the right of the roof terrace.
  • The most accessible route to the seating area has a platform lift, a ramp or slope, steps, manual doors and narrow walkways.
  • There is step-free level access throughout the seating area.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: coffee tables.
  • There is no (or very little) background noise in this area.

Standard Bathroom (Cinema Room)

  • The bathroom surveyed is located to the right as you enter the cinema room.
  • The most accessible route to the bathroom has a platform lift, a ramp or slope, steps, manual doors and narrow walkways.
  • There is step-free level access into the bathroom.
  • The bathroom door opens outwards.
  • The width of the door opening is 80cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • The bathroom has a shower cubicle.
  • The shower has an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.
  • A toilet seat raiser is available on request.

Seating Area (Patio and Play Area)

  • The seating area is located outside the front entrance of the house.
  • The seating area is uncovered.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: covered seating.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests, benches and stools.
  • Furniture available in this area includes: tables and long tables.
  • There is no (or very little) background noise in this area.