You are on Overview. Skip to the next section.

Overview

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• About View
  • Whitby Holiday Park is a family-owned holiday park located on the coastline of North Yorkshire. There is a wide selection of accommodation options, including touring and motorhome pitches, glamping pods and holiday homes for hire and for sale.
  • Facilities available in the venue include: bar and bistro, children's play area, site shop, launderette and utility room.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Whitby.
  • The nearest bus station is Whitby.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • Access throughout may include uneven surfaces.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system on request.
  • You can borrow or hire the following equipment: mobility scooter charging facilities.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: First Aid and Disability Awareness.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located next to the ladies shower block and in the Jet Bar and Bistro.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located next to the ladies shower block and in the Jet Bar and Bistro.
  • The male toilet facilities are located to the right side of the reception area.
  • The female toilet facilities are located to the left side of the reception area.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the Toilets with Adaptations next to the ladies shower block and in the Jet Bar and Bistro.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located to the left side of the reception area in the Toilet with Adaptations.
  • Standard shower facilities are located on both sides of the reception area.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front and sides of the reception building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 300cm (width) x 300cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 4m from the reception door.
  • The most accessible route from the Blue Badge parking has a lift and a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • There are mobile home hard standings located close to the reception.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located near the reception area.

You are on Entrance (Reception and Shop). Skip to the next section.

Entrance (Reception and Shop)

• This entrance is located on the right side of the road.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors at this entrance.
• The locked door can be opened on request.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 81cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Reception (including Shop). Skip to the next section.

Reception (including Shop)

• The reception is located to the left side after entering.
• The distance from the entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 121cm.
• There is a lowered section at the desk.
• The height of the lowered section is 74cm.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas.

You are on Camping and Caravanning. Skip to the next section.

Camping and Caravanning

• There are more than 10 pitches available.
• There is step-free level access into the pitch area.
• Pitch areas consist of concrete or tarmac, gravel and uncompacted earth.
• There are footpaths throughout.
• Footpaths consist of concrete or tarmac, loose chippings and grass.
• Parking areas are allocated to each pitch area.
• Electric hook-up points are available which are between 75cm and 120cm from ground level.
• The access road around the site has designated crossing points.

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• Amenities and Facilities View
  • The following facilities are available: a toilet block, a shower block, shops, beach access, a playground, a cafe, water and toilet disposal, pet-friendly facilities, service dog friendly facilities, a dog washing station, a laundrette, dish washing facilities, heating facilities, WiFi, fire extinguishers, waste disposal points and recycling facilities.
  • There is step-free level access throughout.
  • The following areas have step-free access via ramps or slopes: selected camping spaces.
  • There is a twist/turn drinking water tap which is 90cm from the floor.
  • There is a twist/turn non-drinking water tap which is 90cm from the floor.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The chemical waste disposal unit is 80cm from the floor.
  • There is a fenced off area with shower for washing dogs.

You are on Utility Room (Pot Wash Facility). Skip to the next section.

Utility Room (Pot Wash Facility)

• The utility room is located to the side of the Jet Bistro and Bar.
• There is step-free access via ramp into the utility room.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 70cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a low visual contrast.
• The work surface is 82cm from the floor.
• A lowered work surface is not available.
• The sink is 82cm from the floor.
• A lowered sink is not available.
• The sink has a lever tap.
• Lighting levels were even at the time of the survey.

You are on Access To (Jet Bar and Bistro and Launderette). Skip to the next section.

Access To (Jet Bar and Bistro and Launderette)

• The distance from the reception is 20m.
• The most accessible route has a steep ramp or slope and manual doors.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the right going up.
• The ramp bypasses the steps.
• There are 2 steps with a central handrail.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 12cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Laundry Room (Launderette). Skip to the next section.

Laundry Room (Launderette)

• The laundry room is located next to Jet Bistro and Bar.
• There is step-free access via ramp into the laundry room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 80cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny and patterned.
• The walls and floor have a high visual contrast.
• Facilities within the room include a wash basin, a washing machine and a tumble dryer.
• The following machines are at a suitable height for a wheelchair user: washing machine and tumble dryer.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Jet Bar and Bistro). Skip to the next section.

Eating and Drinking (Jet Bar and Bistro)

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• Location and Service View
  • The most accessible route has steep ramps or slopes.
  • This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 117cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests, sofas, benches, stools and high stools.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Left Hand Transfer - Jet Bar and Bistro). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - Jet Bar and Bistro)

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• Location and Access View
  • The toilet surveyed is located to the far, right side of the bar area.
  • The distance from the entrance is 5m.
  • The most accessible route to the toilet has step-free level access and a slight ramp or slope.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 83cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 227cm (width) x 160cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 115cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 92cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 112cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • The height of the baby change facility when in use is 84cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Seating Area (Jet Bar and Bistro Veranda). Skip to the next section.

Seating Area (Jet Bar and Bistro Veranda)

• The seating area is located outside the Jet Bar and Bistro.
• The seating area is covered.
• The most accessible route to the seating area has steep ramps or slopes.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There may be background noise in this area.

You are on Toilet with Adaptations (Left of Reception - Right Hand Transfer with Shower). Skip to the next section.

Toilet with Adaptations (Left of Reception - Right Hand Transfer with Shower)

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• Location and Access View
  • The toilet surveyed is located to the left side of the Reception.
  • The distance from the Reception is 14m.
  • The most accessible route to the toilet has a slight ramp or slope.
  • There is step-free access via ramp into the facility.
  • The ramp has a steep gradient.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 79cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 256cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 190cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is no dropdown rail for the toilet.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 102cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 114cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a clinical waste bin.
  • There is one coat hook.
  • The coat hook is 125cm from the floor.
  • The height of the baby change facility when in use is 86cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Shower with Adaptations (Inside Toilet with Adaptations (Left of Reception)). Skip to the next section.

Shower with Adaptations (Inside Toilet with Adaptations (Left of Reception))

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• Location and Access View
  • The shower surveyed is located inside the toilet with adaptations to the left of reception.
  • The distance from reception is 14m.
  • The most accessible route to the shower has a slight ramp or slope.
  • There is step-free level access into the facility.
• Dimensions and Features View
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is a shower seat.
  • The shower seat is 48cm from the floor.
  • There is a grab rail for the shower.
  • The grab rail has a high visual contrast.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Access To (Private Beach). Skip to the next section.

Access To (Private Beach)

• This is a challenging footpath for any visitor, leading to the beach below the site.
• The distance from the reception is 250m.
• The most accessible route has steep ramps or slopes, steps, uneven surfaces and narrow walkways.
• The slope has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.

You are on Outdoor Spaces (Playground). Skip to the next section.

Outdoor Spaces (Playground)

• The following is available in this area: a playground, a playground with play equipment, a grassed play area and a toilet block.
• Outdoor areas consist of wood bark, grass and sand.
• There are no footpaths.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: some of the play equipment.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.

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• Playground View
  • There is a play area with an access point over 100cm wide.
  • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile), fitness and social play.