You are on Overview. Skip to the next section.

Overview

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• About View
  • York Art Gallery is a bright, renovated museum in central York featuring a major collection of British and European paintings spanning 600 years. It is famous for its vast collection of ceramics (pottery), hosting over 5,500 pieces in its specialist centre, alongside classic paintings by artists like LS Lowry and modern installations.
  • Services available in the venue include: a cafe, gift shop and ceramic shop.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Marygate.
  • View information on Marygate car park (opens new tab).
  • The nearest train station is York.
  • This station has step-free access.
• Getting In and Around View
  • There is step-free access via a slight ramp at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is step-free level access throughout all areas.
  • Doors are held open along circulation routes.
  • The ground and first floors can be accessed via a standard lift and stairs.
  • There is an additional lift to the rear of the building which accesses the gardens.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: portable seating for the galleries and ear defenders.
  • The alternative formats documents can be provided in include: large print.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Dementia Friends, Autism Awareness and Visual Impairment Awareness.
  • Due to the delicate nature of some open displays, visitors are kindly asked to keep backpacks and similar items in view at all times, either worn at the front or carried by your side.
  • Lockers are available for small items; however, suitcases, large backpacks, and oversized luggage are not permitted in the gallery.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located on the ground and first floors.
  • All toilets with adaptations have a left hand transfer space.
  • Gender neutral step-free standard toilet facilities are located on the ground and first floors, in the same location as the toilet with adaptations.
• Changing Facilities View
  • Parent and baby changing facilities are located in the toilets with adaptations.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located to the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp bypasses the steps.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide.
• There is a handrail on the left going up.
• There are 3 steps as you enter.
• There are no handrails for the steps.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm-45cm.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 164cm.
• The doors have a high colour contrast.
• There is a push pad or push button to exit at a height of 81cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout all areas.
• Circulation View
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • Some flooring is patterned.
  • There is background noise which varies depending on the time of day.
  • Seating available in the walkways includes: benches.
  • Lighting levels vary due to the size of the space.

You are on Admissions Desk. Skip to the next section.

Admissions Desk

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• Location View
  • The reception is located to the right, as you enter the foyer.
  • The distance from the main entrance is 5m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is a clearly signed fixed hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • The flooring is patterned.
  • Lighting levels vary due to there being different types of lights in the space.

You are on Eating and Drinking (Sketch Cafe). Skip to the next section.

Eating and Drinking (Sketch Cafe)

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• Location and Access View
  • The Sketch Cafe is located to the right, as you enter the building.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There are double manual doors.
  • The doors open both ways.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 109cm.
  • The doors have a low colour contrast.
  • This area has a counter where food and drink can be ordered.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located ahead, as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 132cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 105cm.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available.
  • Menus types include: menu boards and handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels vary due to the use of large glazed walls.

You are on Exhibition Space (Making Waves - Ground Floor). Skip to the next section.

Exhibition Space (Making Waves - Ground Floor)

• The area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a high colour contrast.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Display information includes: pictorial, information boards, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left, beyond the foyer, as you enter the building.
  • The distance from the main entrance is 10m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The width of the opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 206cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 83cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 87cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 103cm from the floor.
  • The height of the baby change facility when in use is 80cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left, beyond the foyer, as you enter the building.
• The distance from the main entrance is 8m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground and first floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 91cm.
  • The internal dimensions of the lift are 103cm (width) x 212cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the right, beyond the foyer, as you enter the building.
• The ground and first floors can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Exhibition Space (Upper Gallery). Skip to the next section.

Exhibition Space (Upper Gallery)

• The area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• Some flooring is patterned.
• The walls and floor have a high colour contrast.
• There is background noise in this area.
• Lighting levels vary due to there being different types of lights in the space.
• Display information includes: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.

You are on The Studio. Skip to the next section.

The Studio

• The room is located on the first floor, to the rear of the building.
• The distance from the lift is 15m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 92cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Gallery Ceramics Shop. Skip to the next section.

Gallery Ceramics Shop

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• Access to the Shop View
  • There is step-free level access into the shop.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and open top cabinets.
  • There may be background noise.
  • Lighting levels vary due to the use of large glazed walls.
• Payment Counters and Checkouts View
  • The payment counter is located to the right, as you enter.
  • Signage is not provided for the counter.
  • The height of the counter is 103cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • The counter has a television which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 112cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on The Balcony. Skip to the next section.

The Balcony

• The balcony is accessed via the Gallery Ceramics Shop on the first floor.
• There is step-free level access to this area.
• There is no signage on or near the entrance.
• There are double manual doors.
• The doors open towards you.
• One of the doors was locked at the time of the survey.
• The width of the opening is 87cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There may be background noise in this area.

You are on Lift to the Gardens. Skip to the next section.

Lift to the Gardens

• The lift surveyed is located on the balcony, to the rear of the building.
• The distance from the main lift is 35m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The first floor and gardens can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 139cm (width) x 179cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

You are on Outdoor Spaces (The Gardens). Skip to the next section.

Outdoor Spaces (The Gardens)

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• About View
  • The following is available in this area: formal gardens and walkways.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: paving slabs.
  • The majority of the surfaced footpaths are wide enough for wheelchair users.
  • There are seats situated along the paths for people to rest.
  • There is step-free level access throughout all areas.