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Outpatients Department

Bridlington and District Hospital, Bessingby Road, Bridlington, YO16 4QP

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Access Guide

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Getting To The Hospital (Bridlington and District Hospital)

  • By Road View
    • Bridlington and District Hospital is located on the A165, Bessingby Road, on the outskirts of Bridlington. The main routes into Bridlington are the A614 from the north or the A615 from the south. At the traffic lights at the intersection of the A614/A615, turn left if traveling on the A615 or right if traveling on the A614, the hospital is then approximately 100m on the left.
    • There are 3 main visitor car parks. Parking directly outside the hospital is for Blue Badge holders only, with the exception of 3 drop off points located to the right of the hospital main entrance right entrance. There is also a staff car park at the rear left of the hospital which can be used as an overflow car park for visitors.
  • By Bus View
    • There is a bus stop within the hospital grounds. The bus stop is served by bus no 3.
    • There is an onsite bus stop.
    • The bus stop is located just outside the hospital main entrance.
    • The hospital bus stop is sheltered and does have lean to seating.
  • By Train View
    • The nearest train station is Bridlington station, 0.9 miles away to the east. There are bus stops outside the train station serving the hospital. The train station is served by Northern Rail.
  • Useful Links View

Getting Help and Assistance (Bridlington and District Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the Royal Voluntary Service shop.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters cannot be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception desk.
  • Patients have access to face to face pre-booked BSL interpreters and video remote BSL interpreting, available 24/7.
    There is tactile signage for wayfinding purposes in the building.

Hospital Parking (Front Accessible Car Park, Entrance A Urgent Treatment Centre/Hospital Main Entrance/Entrance B Eye Clinic)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the hospital main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 13 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 471cm (7ft 7in x 15ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the front of the hospital, just to the right of the hospital main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located to the left of the hospital main entrance, next to the payment machine and on the payment machine.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located to the left of the hospital main entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the hospital main entrance.
  • Comments View
    • To obtain free parking, Blue Badge holders are required to register their car at the hospital main reception.
    • 10 Blue Badge Bays are located in front of the hospital.
    • 3 Blue Badge bays are located at the other side of the access road, just before the main visitors car park.

Hospital Parking (Main Visitor Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 468cm (7ft 7in x 15ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the hospital right main entrance.
  • Comments View
    • To obtain free parking, Blue Badge holders are required to register their car at the hospital main reception.
    • There is a pedestrian crossing between the car park and hospital right main entrance.
    • The pedestrian crossing has dropped kerbs at either side.
    • The dropped kerbs have tactile paving.

Hospital Parking (Left Side Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the left of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located in the far left staff car park, the main visitors car park and at the hospital main entrance, but not in this car park.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • To obtain free parking, Blue Badge holders are required to register their car at the hospital main reception.
    • There is a dropped kerb leading from the car park to the pavement.
    • The dropped kerb does have tactile paving.

Hospital Parking (Far Left Staff Car Park and Patient/Visitor Overflow Car Park)

  • Parking View
    • The car park is located at the far left of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
  • Comments View
    • To obtain free parking, Blue Badge holders are required to register their car at the hospital main reception.
    • There is a 9cm high kerb to access the payment machine in this car park.
    • Although this is a staff car park, it is also used as an overflow car park for patients and visitors.

Getting To (Outpatients Department)

  • The Outpatients Department is/are located at the rear of the front left corridor of the main hospital building.
  • Access to the Outpatients Department is via the hospital main right entrance.
  • Enter via the hospital main right entrance and proceed down the main corridor for 5m. Turn right into the front right corridor and proceed down the corridor for approximately 25m to the end. The Outpatients Department will be ahead, at the very end of the corridor.
  • There is step free access to the Outpatients Department.
  • The Outpatients Department is approximately 25m from the hospital main right entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Comments View
    • As you enter the hospital via the main right entrance there are 3 coloured lines on the floor; red, blue and green. Follow the green line and it will take you to the Outpatients Department main entrance.

Outside Access (Right Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front centre of the hospital, on the right.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 134cm .
    • There is an intercom.
    • The height of the intercom is 117cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 117cm (3ft 10in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 123cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • This entrance gives access to the hospital's main central corridor.

Entrance (Outpatients Department Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the main hospital front right corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
  • Comments View
    • This entrance is only used for patients going between the
    • Eye Clinic and outpatients department.

Opening Times (Outpatients Department)

  • Monday 13:00 - 17:30.
  • Monday 09:00 - 12:30.
  • Tuesday 09:00 - 12:30.
  • Tuesday 13:00 - 17:30.
  • Wednesday 13:00 - 17:30.
  • Wednesday 09:00 - 12:30.
  • Thursday 13:00 - 17:30.
  • Thursday 09:00 - 12:30.
  • Friday 09:00 - 12:30.
  • Friday 13:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Outpatients Department)

  • Department / Service Access View
    • The Outpatients Department is located at the rear of the main hospital front right corridor.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; sub waiting areas, consultation rooms, standard toilet facilities, accessible toilet facilities for everyone, ambulant toilet facilities for everyone, treatment rooms and a main reception.
    • There are 19 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • The type of system is a portable loop.
    • Staff are trained to use the system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/07/2021.
    • The hearing assistance system was working at the time of testing.
    • A mobile hoist is available from another department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • The portable hearing loop is available on request from the Outpatients Department reception desk.

Entrance (Eye Clinic)

  • Entrance Details View
    • This information is for the entrance located leading from the rear left of the Eye Clinic.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
  • Comments View
    • This an internal entrance to the Outpatients Department via the Eye Clinic.

Entrance (Central Corridor)

  • Entrance Details View
    • This information is for the entrance located on the ground floor, in the main hospital corridor, on the right.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
  • Comments View
    • This entrance is located in the front right corridor of the main hospital building. It is an alternate entrance to the Outpatients department..

Reception (Outpatients Department Reception and Waiting Area C)

  • Reception View
    • The reception point is located ahead as you enter via the Outpatients Department main entrance.
    • The reception point is approximately 4m (4yd 1ft) from the Outpatients Department main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is not sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/07/2021.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Waiting Room / Area (Waiting Area A)

  • There is a waiting room / area.
  • The waiting room / area is approximately 9m from the Outpatients Department main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 40cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Waiting Room / Area (Waiting Area B)

  • There is a waiting room / area.
  • The waiting room / area is approximately 15m from the Outpatient Department main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 40cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Waiting Room / Area (Waiting Area D)

  • There is a waiting room / area.
  • The waiting room / area is approximately 22m from the Outpatients Department main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 39cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Waiting Room / Area (Waiting Area E)

  • There is a waiting room / area.
  • The waiting room / area is approximately 24m from the Outpatients Department main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 40cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Waiting Room / Area (Waiting Area F)

  • There is a waiting room / area.
  • The waiting room / area is approximately 25m from the Outpatients Department main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 40cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Waiting Room / Area (Waiting Area G)

  • There is a waiting room / area.
  • The waiting room / area is approximately 20m from the Outpatients Department main entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 39cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Consultation Room)

  • There is / are 11 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 5B.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 29/07/2021.
  • The hearing assistance system was working at the time of testing.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • The portable hearing loop is available from the Outpatients Department main reception desk.

Consultation / Treatment Room (Consultation Room)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 8A.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 29/07/2021.
  • The hearing assistance system was working at the time of testing.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • The portable hearing loop is available from the Outpatients Department main reception desk.

Consultation / Treatment Room (Hearing Care)

  • There is / are 11 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 11.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 29/07/2021.
  • The hearing assistance system was working at the time of testing.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • The portable hearing loop is available from the Outpatients Department main reception desk.
    • There is a hearing booth.
    • The hearing booth a medium height (11cm) step to enter.

Consultation / Treatment Room (Plaster Room and Orthotics)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Plaster Room/Orthotics.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 29/07/2021.
  • The hearing assistance system was working at the time of testing.
  • The room does not have background music playing.
  • There is a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • The portable hearing loop is available from the Outpatients Department main reception desk.

Consultation / Treatment Room (Treatment Room)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; A.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • All tables are permanently fixed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 29/07/2021.
  • The hearing assistance system was working at the time of testing.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • The portable hearing loop is available from the Outpatient Department main reception desk.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the corridor to the left as you enter, opposite the Outpatients Department main reception desk.
    • This accessible toilet is approximately 5m from the Outpatients Department main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 85cm.
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 225cm x 181cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 142cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 114cm (3ft 9in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in the rear left corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the Outpatients Department main entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • The colour contrast between the internal toilet door(s) and wall(s) is good.
    • The colour contrast between the walls and floor is good.
    • The toilet seats have a good colour contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
    • The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
    • The height of the wash basin(s) is 76cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located at the top left of the wash basin.
    • Lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located throughout the hospital building, as follows: On the ground floor in the reception lobby, to the left of the reception desk. On the ground floor rear left corridor, before the dining room. On the ground floor, in the right hand corridor of Wolds View Surgery. On the first floor, in the corridor to the right, just off of the front corridor, near Audiology.
  • Female and male standard toilet facilities are located throughout the hospital building, as follows: On the ground floor, in the reception lobby to the left of the reception desk. On the ground floor rear left corridor, before the dining room.
  • Gender Neutral standard toilet facilities are located on the first floor. Turn left out of the lift and follow the corridor to Audiology, through the doors on the right and the unisex toilet will be on the left.

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