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Thornton Ward - Orthopaedic Outpatients

Bridlington Hospital, Bessingby Road, Bridlington, YO16 4QP

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Access Guide

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Getting To The Hospital (Bridlington Hospital)

  • By Road View
    • Bridlington Hospital is located on the A165, Bessingby Road, on the outskirts of Bridlington. The main routes into Bridlington are the A614 from the north or the A615 from the south. At the traffic lights at the intersection of the A614/A615, turn left if traveling on the A615 or right if traveling on the A614, the hospital is then approximately 100m on the left.
    • There are 3 main visitor car parks. Parking directly outside the hospital is for Blue Badge holders only, with the exception of 3 drop off points located to the right of the hospital main entrance right entrance. There is also a staff car park at the rear left of the hospital which can be used as an overflow car park for visitors.
  • By Bus View
    • There is a bus stop within the hospital grounds. The bus stop is served by bus no 3.
    • There is an onsite bus stop.
    • The bus stop is located just outside the hospital main entrance.
    • The hospital bus stop is sheltered and does have lean to seating.
  • By Train View
    • The nearest train station is Bridlington station, 0.9 miles away to the east. There are bus stops outside the train station serving the hospital. The train station is served by Northern Rail.
  • Useful Links View

Getting Help and Assistance (Bridlington Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the Royal Voluntary Service shop.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters cannot be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception desk.
  • Patients have access to face to face pre-booked BSL interpreters and video remote BSL interpreting, available 24/7.
    There is tactile signage for wayfinding purposes in the building.

Parking (Main Entrance Accessible Parking and Drop Off Point)

  • Car Park View
    • The car park is located at the front of the Bridlington Hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 13 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 469cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 132cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the main entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.

Getting To (Thornton Ward – Orthopaedic Outpatients)

  • Thornton Ward - Orthopaedic Outpatients is/are located on the first floor, at the rear left of the rear right corridor.
  • Access to Thornton Ward - Orthopaedic Outpatients is via the hospital main right entrance.
  • From the hospital main right entrance, proceed down the main corridor to its end (approximately 35m). At the end of the main corridor, turn right into the main rear corridor and the lift will on the right (approximately 5m). Take the lift to the first floor and turn right into the rear right corridor. Proceed down the corridor (for approximately 35m) and the Thornton Ward - Orthopaedic Outpatients will be on the left.
  • There is step free access, via lift, to Thornton Ward - Orthopaedic Outpatients.
  • Thornton Ward - Orthopaedic Outpatients Department is approximately 75m from the hospital main right entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the hospital main right entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Main Entrance)

  • This entrance is located at the front of Bridlington Hospital.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a bell at a height of 133cm.
  • There is an intercom at a height of 107cm.
  • The height of the hand sanitiser is 131cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 172cm.
  • The doors have a high visual contrast.
  • There is an intercom to exit at a height of 108cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 157cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings gives access to the ground floor.

Lift (Main Lifts)

  • The lift surveyed is located at the end of the corridor that is ahead as you enter the Bridlington Hospital.
  • The distance from the main entrance is 50m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 127cm.
  • The internal dimensions of the lift are 156cm (width) x 235cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Other Floors (Rear Staircase)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Entrance (Outpatients Department Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the main hospital front right corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
  • Comments View
    • This entrance is only used for patients going between the
    • Eye Clinic and outpatients department.

Reception (Outpatients Department Reception and Waiting Area C)

  • Reception View
    • The reception point is located ahead as you enter via the Outpatients Department main entrance.
    • The reception point is approximately 4m (4yd 1ft) from the Outpatients Department main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is not sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/07/2021.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Opening Times (Thornton Ward – Orthopaedic Outpatients)

  • Access is by appointment only.

Department / Service (Thornton Ward - Orthopaedic Outpatients)

  • Department / Service Access View
    • Thornton Ward - Orthopaedic Outpatients is located on the first floor, at the rear left of the rear right corridor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; consultation rooms, ambulant toilet facilities for everyone, a waiting room/area, accessible toilet facilities for everyone and treatment rooms.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available from another department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.
    • Standard toilet facilities are located within the accessible toilets, which act as female and male standard toilets.
  • Comments View
    • There is no reception desk in this department.
    • Nurses will greet staff at the main entrance on arrival.

Waiting Room / Area (Thornton Ward - Orthopaedic Outpatients)

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the Thornton Ward - Orthopaedic Outpatients department entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 40cm.
  • The surface height of the highest table is 73cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Room 3)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Room 5)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 5.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the main corridor and to the right.
    • This accessible toilet is approximately 10m from the Thornton Ward - Orthopaedic Outpatients department entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards and outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 85cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 137cm x 214cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 137cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 61cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 149cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 90cm.
    • The shelf is located where it is reachable.
    • The toilet has a covered cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 89cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 101cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 134cm (4ft 5in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Comments View
    • This accessible toilet also acts as the female and male standard toilet.
    • There are 4 other similar accessible toilets throughout the ward, the other toilets are slightly smaller and do not have a transfer space.
    • At the time of the survey the other accessible toilets were in use and could not be surveyed.

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