Access Guide
Getting To The Hospital (Malton Community Hospital)
-
By Road
View
- Malton Community Hospital is located to the west of Malton and is best accessed via the A64 and then the B1257. The postcode for the sat-nav is YO17 7NG.
- There are three open air parking areas at Malton Community Hospital, one opposite each of the three entrances. Parking is free to all patients and visitors at Malton Community Hospital.
-
By Bus
View
- There is a bus stop on Maiden Greve and the service which stops there is the number 193.
- There is not an onsite bus stop.
-
By Train
View
- The nearest train station is Malton, approximately 1 mile (1.6 km) from Malton Community Hospital. The main bus station is next to the train station and there are also taxis available at the train station.
-
Useful Links
View
- For the Google Map of Malton Community Hospital please click on the link below.
- To view the web page described above click here (opens in new tab).
- For bus service information please click on the link below.
- To view the web page described above click here (opens in new tab).
- For train service information please click on the link below.
- To view the web page described above click here (opens in new tab).
- For the Traveline journey planner please click on the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Malton Community Hospital)
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff.
- Patients have access to face to face pre-booked BSL interpreters and video remote BSL interpreting, available 24/7. BSL interpreters can be provided via videolinks on local Tablets.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Main Hospital Entrance Parking)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located to the right of the building, outside the main hospital entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is not a designated drop-off point.
-
Paying
View
- There are not parking charges for the hospital car park.
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
Getting To (Urgent Care Centre / GP Out of Hours Service)
- The Urgent Care Centre / GP Out of Hours Service is/are located on the ground floor of the hospital.
- Access to the Urgent Care Centre / GP Out of Hours Service is via the main hospital entrance.
- Enter the via the main hospital entrance and the Urgent Care Centre / GP Out of Hours Service reception will be located in front and to the left.
- There is step free access to the Urgent Care Centre / GP Out of Hours Service.
- The Urgent Care Centre / GP Out of Hours Service is approximately 6m from the main hospital entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Hospital Entrance)
-
Entrance Details
View
- This information is for the entrance located on the right side of the hospital building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 133cm (4ft 4in).
- There is a door release button when exiting.
- The height of the door release button is 90cm (2ft 11in).
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 144cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
-
Ramp/Slope Details
View
- The ramp/slope is located to the right of the main hospital entrance, leading from the Blue Badge bays.
- The ramp/slope gradient is slight.
Opening Times (Urgent Care Centre / GP Out of Hours Service)
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Department / Service (Urgent Care Centre / GP Out of Hours Service)
-
Department / Service Access
View
- The Urgent Care Centre / GP Out of Hours Service is located on the ground floor of the hospital.
- There is not a/are not door(s) leading into the department/service.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
-
Department / Service Facilities
View
- This department/service has; treatment rooms, accessible toilet facilities for everyone, a main reception, standard toilet facilities, a waiting room/area and ambulant toilet facilities for everyone.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/08/2021.
- The hearing assistance system was working at the time of testing.
- A mobile hoist is available from another department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Reception (Urgent Care Reception)
-
Reception
View
- The reception point is located ahead and to the left as you enter the main hospital entrance.
- The reception point is approximately 6m (6yd 1ft) from the main hospital entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/08/2021.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (GP Out of Hours)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment 1 - GP Out of Hours.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/08/2021.
- The hearing assistance system was working at the time of testing.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Treatment Room)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment 2.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/08/2021.
- The hearing assistance system was working at the time of testing.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Outpatients A - Transfer Both Sides)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the left of the main hospital entrance, along the Outpatient A corridor.
- This accessible toilet is approximately 8m from the main hospital entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 83cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
-
Toilet Features
View
- The dimensions of the accessible toilet are 200cm x 195cm (6ft 7in x 6ft 5in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 89cm.
- The lateral transfer space on the right is 90cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is good.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 155cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder is on the dropdown rail.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 60cm (1ft 12in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 85cm (2ft 9in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 94cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 137cm (4ft 6in).
- The contrast between the towel dispenser and the wall is good.
- There is not a hand dryer.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 104cm.
Accessible Toilet(s) (Diagnostic Centre Reception - Transfer Both Sides)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located opposite the Diagnostic Centre Reception.
- This accessible toilet is approximately 16m from the Fitzwilliam entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 83cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 199cm x 184cm (6ft 6in x 6ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 91cm.
- The lateral transfer space on the right is 73cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is good.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is good.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 155cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is good.
- The toilet roll holder is on the dropdown rail.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 85cm (2ft 9in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 94cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 136cm (4ft 6in).
- There is not a hand dryer.
Standard Toilet(s) (Main Hospital Entrance)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female and male toilets are located to the left of the main hospital entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the main hospital entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Toilet seats do not have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the wash basin.
- Lighting levels are moderate to good.
-
Toilet Facilities 2
View
- The shared toilet is located to the right of the Outpatients A reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the main hospital entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Toilet seats do not have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 88cm.
- The wash basin(s) tap type is lever.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the wash basin.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Malton Community Hospital link (new tab) - click here.