Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Enhanced and Critical Care

Scarborough Hospital, Woodlands Drive, Scarborough, North Yorkshire, YO12 6QL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Enhanced and Critical Care)

  • The most accessible route from the Blue Badge Parking has a slight ramp or slope, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab)
  • Access to Enhanced and Critical Care is via the External Urgent and Emergency Care entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Enhanced and Critical Care is located on level 1 of the building.
  • Enhanced and Critical Care is approximately 44m from the Urgent and Emergency Care lift.
  • Enter the hospital via the Urgent and Emergency Care entrance.
    Proceed past the reception to your right, go through the door ahead and then turn right.
    Follow the corridor and turn left into the lift lobby.
    Take a lift to level 1.
    Exit the lift lobby and turn right.
    Follow the corridor until you reach the reception area for Enhanced and Critical Care.
    Check in at reception, turn right and the entrance to Enhanced and Critical Care will be directly ahead.
  • Internally the most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), toilets for ambulant disabled users and a toilet with adaptations (with transfer on both sides).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Blue Badge Parking and Drop-Off)

  • Car Park View
    • The car park is located opposite the Urgent and Emergency Care building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 475cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 52m from the Urgent and Emergency Care building entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Blue Badge holders must register their Blue Badge at main reception to obtain free parking.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located between the Blue Badge bays and the Urgent and Emergency Care building.

Entrance (Urgent and Emergency Care - External Entrance)

  • This entrance is located at the front of the building opposite the Blue Badge parking.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 145cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Lift (Urgent and Emergency Care)

  • The lift surveyed is located to the right along the corridor after passing through the reception area.
  • The distance from the Urgent and Emergency Care - external entrance is 41m.
  • The most accessible route to the lift has manual doors and doors permanently held open.
  • Levels G and 1 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.

Reception (Enhanced and Critical Care)

  • The reception is located on the right along the right-hand corridor after exiting the lift.
  • The distance from the lift is 23m.
  • The most accessible route to reception has manual doors and doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 121cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Entrance (Enhanced and Critical Care)

  • This entrance is located on level 1 of the Urgent and Emergency Care building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 163cm.
  • The doors have a medium visual contrast.

Ward (Enhanced and Critical Care)

  • Ward Information View
    • This is an enhanced and Critical Care ward.
    • This is a shared ward.
    • There are 2 bays available.
    • There are 18 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is no signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 113cm.
    • There is a key fob/card reader at a height of 115cm.
    • There are double manual doors with a medium visual contrast.
    • The doors open towards you.
    • The width of the opening is 162cm.
    • There is a push pad or push button to exit at a height of 108cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 121cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The hoist is powered overhead.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations and washrooms.
    • The following facilities are available for visitors: a toilet with adaptations.
  • Visiting Hours View

Toilet and Changing Facilities (Enhanced and Critical Care - Visitors)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the reception area.
    • The toilet with adaptations has a right hand transfer space.

Toilet and Changing Facilities (Enhanced and Critical Care - Patients)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located in bed bays 15-18 and 21-24.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located within bed bays 15-18 and 21-24 and in side rooms 2, 3, 5, 13, 14, 19, 20, 25 and 26.

Room (Reception - Quiet Room 2)

  • The room is located on the far side of reception.
  • The distance from the ward entrance is 24m.
  • The most accessible route to the room has manual doors and doors permanently held open.
  • There is Braille, tactile and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Bedroom and Ensuite with Adaptations (Room 3)

  • The bedroom surveyed is located in the Critical Care area of the ward.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The door opens by sliding and has a medium visual contrast.
  • The width of the door opening is 132cm.
  • The following is available in this bedroom: a mixture of chairs with and without armrests.
  • The hoist accesses the bed.
  • There is no emergency alarm.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • This bedroom does not have an adjoining room.
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 81cm.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the ensuite are 198cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 93cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 77cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The ensuite has a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 114cm and 148cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 45cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Bathroom with Adaptations (Beds 15-18 Bay)

  • Location and Access View
    • The bathroom surveyed is located to the right as you enter the beds 15-18 bay.
    • The most accessible route to the bathroom has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 78cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 300cm (width) x 216cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 127cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 96cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 114cm and 152cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 45cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Toilet with Adaptations (Reception - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the reception area.
    • The distance from the ward entrance is 23m.
    • The most accessible route to the toilet has manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 179cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 103cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 101cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 101cm and 145cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.