Access Guide
Overview (York Hospital)
-
About
View
- This is a acute hospital with multiple services available.
- Facilities available in the venue include: an Amigo shop, a York Against Cancer charity shop, a Rowlands Pharmacy, an Amazon Locker box, a Royal Post Box and a Costa Coffee.
- View information on opening times.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is York train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a ramp with a easy slope to access the junction 3 lift, stairs and eye clinic.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground, first, second, third, fourth and fifth floors can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, phone charging points and Wi-Fi.
Getting Around (York Hospital)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a ramp with a easy slope to access the junction 3 lift, stairs and eye clinic.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Main Entrance Lifts)
- The lift surveyed is located to the right as you enter the hospital via the main entrance.
- The distance from the main entrance - automatic doors is 8m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second, third, fourth and fifth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 137cm (width) x 232cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Lift (Junction 1a Lifts)
- The lift surveyed is located at the end of the main hospital corridor, at junction 1a.
- The distance from the main entrance - automatic doors is 100m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 179cm (width) x 269cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Lift (Junction 3 Lift)
- The lift surveyed is located on the right side of the main hospital corridor, at junction 3.
- The distance from the main entrance - automatic doors is 35m.
- The most accessible route to the lift has a very easy slope and doors permanently held open.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 159cm (width) x 255cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Lift (Junction 5 Lifts)
- The lift surveyed is located halfway along the main hospital corridor, at junction 5.
- The distance from the main entrance - automatic doors is 100m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second and third floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 155cm (width) x 267cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Lift (Junction 8 Lifts)
- The lift surveyed is located at the very end of the main hospital corridor, at junction 8.
- The distance from the main entrance - automatic doors is 150m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second and third floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 119cm.
- The internal dimensions of the lift are 127cm (width) x 233cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Main Entrance Stairs)
- The stairs surveyed are located to the right as you enter the main entrance.
- There is a single manual door to access the stairwell.
- The ground, first, second, third floor, fourth and fifth floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Junction 1a Stairs)
- The stairs surveyed are located at the end of the main hospital corridor, at junction 1a.
- There are permanently held open doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Junction 3 Stairs)
- The stairs surveyed are located on the right side of the main hospital corridor, at junction 3.
- There are permanently held open doors to access the stairwell.
- The ground, first and second can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Junction 5 Stairs)
- The stairs surveyed are located halfway along the main hospital corridor, at junction 5.
- There are double manual doors to access the stairwell.
- The ground, first, second and third floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Stairs (Junction 8 Stairs)
- The stairs surveyed are located at the very end of the main hospital corridor, at junction 8.
- There are double manual doors to access the stairwell.
- The ground, first, second and third floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.