Access Guide
Summary
- Corner Coffee is located at the bottom of Towers Street.
- For the Towers Street Access Guide please click here (new tab).
- Towers Street is situated on a slight gradient.
- The nearest changing places is located at the top of Towers Street.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located at the top of Towers Street.
- The nearest standard toilets are located at the top of Towers Street.
- The nearest baby change facilities are located at the top of Towers Street.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance
- For more information on the guest information point please click here (new tab).
- The medical centre is located between Towers Street and Mutiny Bay.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact a member of staff or Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The quiet/safe place is located in No.1 Towers Street.
- Ear defenders and RADAR keys are available from Guest Services.
- Portable hearing loops are available for use around the resort. These are available from Guest Services.
- Free WiFi is available throughout the resort.
- All staff undertake Disability Awareness and Equality Training.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the side of the venue.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Corner Coffee'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 144cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
Exit (Front)
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Exit
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- This information is for the exit located to the left of the venue, at the rear of the counter.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped or stepped.
- There is a dark mat or floor marking at this exit area which may look like a hole to some people.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 144cm.
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Ramp/Slope
View
- The ramp/slope is located to the left as you exit.
- The gradient of the ramp/slope is steep.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going down the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located ahead as you exit.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Exit (Side)
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Exit
View
- This information is for the exit located at the rear as you pass the counter.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped.
- There is a dark mat or floor marking at this exit area which may look like a hole to some people.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 144cm.
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Ramp/Slope
View
- The ramp/slope is located to the left as you exit.
- The gradient of the ramp/slope is steep.
Eating and Drinking
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Location and Access
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- The following information is for the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 95cm.
- The height of the lowered section at the counter is 76cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 76cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are booths.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
Outdoor Seating
- The outdoor seating is located to the rear of the café.
- There is step-free access to the outdoor seating.
- The type of flooring in this area is block paving.