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The Curse at Alton Manor

Gloomy Wood, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

Access Guide

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Ride/Attraction Summary

  • Summary View
    • The Curse at Alton Manor is located in Gloomy Wood.
    • For the Gloomy Wood Access Guide please click here (new tab).
    • For Alton Towers Resort attractions map please click here (new tab).
    • Guests with a red ride access pass are required to ride with a carer over the age of 14 years.
    • This ride has separate access for Ride Access Passes, Fastrack Passes and Standard Passes.
    • The minimum standing height restriction is 0.9m.
    • Guests under 1.1m high must accompanied by an adult aged 16 or over.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for expectant mothers.
    • In the unlikely event of an evacuation, the process may include climbing ladders, walking over narrow balconies and being strapped into a harness. For this reason it is not suitable for all guests.
    • In the unlikely event of an evacuation, the evacuation process requires guests to walk 25 m + independently.
    • This attraction requires guests to make their own way onto a moving platform or vehicle. Guests can be supported to do this, but not carried.
    • Guests can transfer from their own wheelchair into the ride vehicle. Guests can be supported to do this, but not carried.
    • For safety reasons, due to the speed and motion of this ride guests must be able to keep their head upright without assistance.
    • Due to the speed and motion of this ride guests must be able to brace themselves with their feet and remain sitting up right.
    • This ride includes strobe lighting, flashing lights, smoke/mist/fog effects, loud noises and dark spaces and as a result may not be suitable for all guests.
    • This ride/attraction is not suitable for Guests with photosensitive epilepsy or other related conditions.
    • For more information on the ride requirements please click here (new tab)
  • Other Services/Facilities View

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Fastrack Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 119cm.
  • Queuing System View
    • Access along this queue consists of; steps going up, steep slopes going up and steep slopes going down.
    • The approximate length of this queue is 5m.
    • This queue can be extended during busy periods.
    • There are additional ramps/slopes along the extension(s).
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 119cm.
    • There are a total of 8 steps along this queue.
    • Steps are not clearly marked.
    • Handrails along the ramped/sloped section(s) are not provided.
    • Handrails along the stepped section(s) are on the left hand side.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
    • There are some points of the queuing area which have low lighting/darkness.
    • The queueing system is divided into an external and an internal area.
      The external area mostly consists of a path with steep slopes leading to a set of steps. These steps lead up to a 142cm wide set of permanently held open double doors that are used to access the internal section of the queue.
      Upon entering, the queue becomes very uneven with very low lighting levels.
      The internal section of the queue contains several steep slopes leading up to the ride platform.
  • Ride Transfer View
    • Access to the platform is via an opening with no gate(s) or door(s).
    • The gate opening width is 91cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage may be moving when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction but can hold the carriage to limit movement.
    • The restraints for this ride/attraction include: lap bars.
    • The ride can be stopped to allow for stationary boarding. Ride Access Pass user or wheelchair users will leave the attraction space using the same ride loading platform as when entering. Standard Pass guests will use a separate exit platform after the ride.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 90cm.
  • Queuing System View
    • Access along this queue consists of; steps going up, slight slopes going up, slight slopes going down, steep slopes going up and steep slopes going down.
    • The approximate length of this queue is 110m.
    • This queue can be extended during busy periods.
    • Path surfaces in this queuing system are block paving and vinyl.
    • The queuing area is open air with some sheltered parts.
    • The minimum width of the queuing area is 80cm.
    • There are a total of 7 steps along this queue.
    • Steps are not clearly marked.
    • Handrails along the ramped/sloped section(s) are not provided.
    • Handrails along the stepped section(s) are on the right hand side.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
    • There are some points of the queuing area which have low lighting/darkness.
    • The queueing system is divided into an external and an internal area.
      The external area mostly consists of a path with steep slopes leading through a wooded area.
      This is followed by a level block paved path that leads to a set of steps.
      These steps lead up to a 142cm wide set of permanently held open double doors that are used to access the internal section of the queue.
      Upon entering, the queue becomes very uneven with very low lighting levels.
      The internal section of the queue contains several steep slopes leading up to the ride platform.
  • Ride Transfer View
    • Access to the platform is via an opening with no gate(s) or door(s).
    • The gate opening width is 91cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage may be moving when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.
    • The ride can be stopped to allow for stationary boarding.
      Ride Access Pass users or wheelchair users will leave the attraction space using the same ride loading platform as when entering. Standard Pass guests will use a separate exit platform after the ride.

Ride Access (Ride Access Pass)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 118cm.
  • Queuing System View
    • Access along this queue consists of; slight ramps going up and steep ramps going up.
    • The approximate length of this queue is 40m.
    • Path surfaces in this queuing system are block paving, vinyl and carpet.
    • The queuing area is open air with some sheltered parts.
    • The minimum width of the queuing area is 125cm.
    • There are a total of 0 steps along this queue.
    • Handrails along the ramped/sloped section(s) are on both sides for some sections but not provided for others.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
    • There are some points of the queuing area which have low lighting/darkness.
    • The queueing system is divided into an external and an internal area.
      The external area mostly consists of a path with a steep slope. These slope leads up to a 142cm wide set of permanently held open double doors that are used to access the internal section of the queue.
      Upon entering, the queue becomes very uneven with very low lighting levels.
      The internal section of the queue contains several steep slopes leading up to the ride platform.
  • Ride Transfer View
    • Access to the platform is via an opening with no gate(s) or door(s).
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 91cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and onto the carriage.
    • The carriage may be moving when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.

Ride/Attraction Experience

  • For information regarding the nature of this ride please click here (new tab).
  • The ride/attraction is sheltered/inside.
  • This ride/attraction has smoke, fog or misting effects.
  • The ride/attraction goes forwards.
  • Music/themed noise is played during the ride/attraction.
  • There is some flash photography on the ride/attraction.
  • The ride/attraction goes into darkness/low lighting in places.
  • Strobe lighting/flashing lights are used during the ride/attraction.
  • The lighting levels during the ride/attraction are very low.

Ride Exit (Ride Access Passes)

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via a closed single door.
    • The opening width is 76cm.
  • Exit Route View
    • Access along this exit route consists of; steep slopes going down and slight ramps going down.
    • The approximate length of this exit route is 80m.
    • Path surfaces in this exit route are vinyl.
    • The minimum width of the exit route is 80cm.
    • Handrails along the ramped/sloped section(s) are on both sides for some sections but not provided for others.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
    • The photo counter is located along the exit route, ahead as you enter the shop.
    • The photo counter is at a height of 103cm.
    • There is a member of staff behind the photo selection point. There is a lower section of the photo selection point. The low section is 77cm. There is a clear knee recess under the lower section.
  • Exit Point View
    • This ride/attraction exit point is not signed.
    • There is ramped/sloped access at this exit point.
    • This exit point is an open doorway.
    • The exit point opening width is 118cm.
    • The exit leads out of the Attic of Antiques Gift Shop. This is both ramped and stepped access from the shop. The ramp does overcome the steps.
    • For more information on the Attic of Antiques please click here (new tab).

Ride Exit (Standard Passes)

  • Ride Transfer View
    • The carriage may be moving when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via an opening with no gate(s) or door(s).
    • The opening width is 78cm.
    • The ride can be stopped to allow for stationary alighting.
  • Exit Route View
    • Access along this exit route consists of; steep slopes going down and slight ramps going down.
    • The approximate length of this exit route is 22m.
    • Path surfaces in this exit route are vinyl.
    • The minimum width of the exit route is 78cm.
    • Handrails along the ramped/sloped section(s) are on both sides for some sections but not provided for others.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
    • There are some points of the exit route which have low lighting/darkness.
    • There is a closed single door that opens away from you located along the exit route.
    • The photo counter is located along the exit route, immediately prior to the shop.
    • The photo counter is at a height of 102cm.
    • There is a member of staff behind the photo selection point. There is a lowered section of the photo selection point. The low section is 77cm. There is a clear knee recess under the lower section.
  • Exit Point View
    • This ride/attraction exit point is not signed.
    • There is ramped/sloped or stepped access at this exit point.
    • This exit point is an opening with no gate(s) or door(s).
    • The exit point opening width is 118cm.
    • The exit leads out of the Attic of Antiques Gift Shop. This is both ramped and stepped access from the shop. The ramp does overcome the steps.
    • For more information on the Attic of Antiques please click here (new tab).