Access Guide
Summary
- Forest Feast is located in Dark Forest.
- For the Dark Forest Access Guide please click here (new tab).
- Dark Forest is situated on a slight to steep downhill gradient.
- The nearest changing places is located in The Towers area.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in The Towers Burger Kitchen.
- The nearest standard toilets are located in The Towers area.
- The nearest baby change facilities are located in The Towers area.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance
- For more information on the guest information point please click here (new tab).
- The medical centre is located between Towers Street and Mutiny Bay.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact a member of staff or Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The quiet/safe place is located in No.1 Towers Street.
- Ear defenders and RADAR keys are available from Guest Services.
- Portable hearing loops are available for use around the resort. These are available from Guest Services.
- Free WiFi is available throughout the resort.
- All staff undertake Disability Awareness and Equality Training.
Eating and Drinking (Drinks & Desserts)
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Location and Access
View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
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Service and Menus
View
- Staff can bring food and/or drinks to tables.
- Menu types include: picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is drinks and desserts.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
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Service Counter(s)
View
- The height of the counter is 100cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.
Eating and Drinking (Hot Tasty Baguettes)
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Location and Access
View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
-
Service and Menus
View
- Staff can bring food and/or drinks to tables.
- Menu types include: picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
-
Service Counter(s)
View
- The height of the counter is 105cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.
Eating and Drinking (Grab & Go Wraps)
-
Location and Access
View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
-
Service and Menus
View
- Staff can bring food and/or drinks to tables.
- Menu types include: picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
-
Service Counter(s)
View
- The height of the counter is 125cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.
Eating and Drinking (Kids Meals & Chips)
-
Location and Access
View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
-
Service and Menus
View
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
-
Service Counter(s)
View
- The height of the counter is 98cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.