Access Guide

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Summary

Forest Feast is located in Dark Forest.
For the Dark Forest Access Guide please click here (new tab).
Dark Forest is situated on a slight to steep downhill gradient.
The nearest changing places is located in The Towers area.
For more information on the changing places please click here (new tab).
The nearest accessible toilet is located in The Towers Burger Kitchen.
The nearest standard toilets are located in The Towers area.
The nearest baby change facilities are located in The Towers area.
For more information on the standard toilets/baby change facilities please click here (new tab).
The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance
For more information on the guest information point please click here (new tab).
The medical centre is located between Towers Street and Mutiny Bay.
For more information on the medical centre please click here (new tab)

For the theme park map please click here (new tab).
There is a member of staff available for help and assistance.
There is a member of staff trained in British Sign Language.
The alternative formats documents can be provided in include: large print on request.
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include wheelchairs and mobility scooters.
To obtain mobility aids please contact a member of staff or Guest Services.
There is a designated place of safety which can be used by people who may feel scared or at risk.
The quiet/safe place is located in No.1 Towers Street.
Ear defenders and RADAR keys are available from Guest Services.
Portable hearing loops are available for use around the resort. These are available from Guest Services.
Free WiFi is available throughout the resort.
All staff undertake Disability Awareness and Equality Training.

Location and Access View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
Service and Menus View
- Staff can bring food and/or drinks to tables.
- Menu types include: picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is drinks and desserts.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
Service Counter(s) View
- The height of the counter is 100cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.

Location and Access View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
Service and Menus View
- Staff can bring food and/or drinks to tables.
- Menu types include: picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
Service Counter(s) View
- The height of the counter is 105cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.

Location and Access View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
Service and Menus View
- Staff can bring food and/or drinks to tables.
- Menu types include: picture wall menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
Service Counter(s) View
- The height of the counter is 125cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.

Location and Access View
- The following information is for the food and drink kiosk.
- There is step-free access to the food and drink kiosk.
Service and Menus View
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
- There are picnic tables and bench seating available.
Service Counter(s) View
- The height of the counter is 98cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is block paving.