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Runaway Mine Train

Katanga Canyon, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

Access Guide

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Ride/Attraction Summary

  • Summary View
    • Runaway Mine Train is located in Katanga Canyon.
    • For the Katanga Canyon Access Guide please click here (new tab).
    • Guests with a red ride access pass are required to ride with a carer over the age of 14 years.
    • This ride has separate access for Ride Access Passes, Standard Passes and Fastrack Passes.
    • The minimum standing height restriction is 0.9m.
    • Guests under 1.1m high must accompanied by an adult aged 16 or over.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for guests with back, heart or neck conditions.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for expectant mothers.
    • In the unlikely event of an evacuation, the process may include climbing ladders, walking over narrow balconies and being strapped into a harness. For this reason it is not suitable for all guests.
    • Guests can transfer from their own wheelchair into the ride vehicle. Guests can be supported to do this, but not carried.
    • For safety reasons, due to the speed and motion of this ride guests must be able to keep their head upright without assistance.
    • Due to the speed and motion of this ride guests must be able to brace themselves with their feet and remain sitting up right.
    • Guests who have a plaster cast or brace should seek medical advice before choosing to ride. If guests choose to ride they should check they can meet the rides safety requirements.
    • This ride includes flashing lights and as a result may not be suitable for all guests.
  • Other Services/Facilities View

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an open gateway.
    • The width of the access point opening is 108cm.
    • There is a steep slope leading up to the access point.
  • Queuing System View
    • Access along this queue consists of; slight slopes going up, slight slopes going down, steep slopes going up and steep slopes going down.
    • The approximate length of this queue is 78m.
    • This queue can be extended during busy periods.
    • There are additional ramps/slopes along the extension(s).
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 70cm.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via an open gateway.
    • The gate opening width is 60cm.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.

Ride Access (Fastrack Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an open gateway.
    • The width of the access point opening is 100cm.
    • There is a is a steep slope in front of the access point.
  • Queuing System View
    • Access along this queue consists of; steps going up, slight slopes going down and steep slopes going up.
    • The approximate length of this queue is 20m.
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 100cm.
    • There are a total of 8 steps along this queue.
    • Steps are clearly marked.
    • Handrails along the ramped/sloped section(s) are not provided.
    • Handrails along the stepped section(s) are not provided.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via closed double gates.
    • The gate(s) is/are activated remotely by staff.
    • The gate opening width is 60cm.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.

Ride Access (Ride Access Passes)

  • Access Point View
    • This ride/attraction access point is not signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • There is a slight slope both in front of and immediately beyond the access point.
  • Queuing System View
    • Access along this queue consists of; slight slopes going up and steep slopes going up.
    • The approximate length of this queue is 28m.
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 136cm.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • There is a 115cm wide opening, followed by a 131cm wide, closed single gate accessing the ride platform.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.

Ride/Attraction Experience

  • For information regarding the nature of this ride please click here (new tab).
  • The ride/attraction is open air with some sheltered/inside parts.
  • This ride/attraction has smoke, fog or misting effects.
  • The ride/attraction goes forwards.
  • Music/themed noise is played during the ride/attraction.
  • There is some flash photography on the ride/attraction.
  • The ride/attraction goes into darkness/low lighting in places.
  • Strobe lighting/flashing lights are used during the ride/attraction.

Ride Exit (Standard and Fastrack Passes)

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via a turnstile.
    • The turnstile(s) is/are easy to open.
    • The opening width is 60cm.
    • There are 3, clearly marked steps with no handrails leading down to the turnstile/gate from the platform.
    • There is an exit gate with a width of 95cm located to the left of the turnstile than can be used to bypass the turnstile.
  • Exit Route View
    • Access along this exit route consists of; steep slopes going down.
    • The approximate length of this exit route is 34m.
    • Path surfaces in this exit route are block paving.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
    • The photo counter is located to the left prior to entering the Katanga Cargo Shop.
    • The photo counter is at a height of 113cm.
  • Exit Point View

Ride Exit (Ride Access Passes)

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Ride Access Pass holders will exit the ride onto the same platform they used to enter the ride.
      There is a 131cm wide, closed single gate, followed by a 115cm wide opening accessing the exit route from the ride platform.
      These are the same openings that were used to enter the platform initially.
      This route bypasses the 3 steps that are used to access the main exit route.
      Following these openings, there is an additional 112cm closed single gate that is used to rejoin the main exit.
      The gate opens away from you but is heavy and therefore may be difficult to open for some.
  • Exit Route View
    • Access along this exit route consists of; slight slopes going down and steep slopes going down.
    • The approximate length of this exit route is 34m.
    • Path surfaces in this exit route are block paving.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
    • The photo counter is located to the left prior to entering the Katanga Cargo Shop.
    • The photo counter is at a height of 113cm.
  • Exit Point View