You are on Ride/Attraction Summary. Skip to the next section.

Ride/Attraction Summary

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• Summary View
  • The Towers is located in The Towers area.
  • For the The Towers Area Access Guide please click here (new tab).
  • The Towers is mainly used for Scarefest Mazes or for tours around the Towers.
  • During Scarefest, the layout will vary depending on the maze.
• Other Services/Facilities View
  • The nearest changing places is located in The Towers area.
  • For more information on the changing places please click here (new tab).
  • The nearest accessible toilet is located in The Towers Burger Kitchen.
  • The nearest standard toilets are located in The Towers Burger Kitchen or in The Towers Burger Kitchen.
  • The nearest baby change facilities are located in The Towers Burger Kitchen or in The Towers Burger Kitchen.
  • For more information on the standard toilets/baby change facilities please click here (new tab).
  • The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance.
  • For more information on the guest information point please click here (new tab).
  • The medical centre is located between Towers Street and Mutiny Bay.
  • For more information on the medical centre please click here (new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the theme park map please click here (new tab).
• There is a member of staff available for help and assistance.
• There is a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include: large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs and mobility scooters.
• To obtain mobility aids please contact a member of staff or Guest Services.
• There is a designated place of safety which can be used by people who may feel scared or at risk.
• The quiet/safe place is located in No.1 Towers Street.
• Ear defenders and RADAR keys are available from Guest Services.
• Portable hearing loops are available for use around the resort. These are available from Guest Services.
• Free WiFi is available throughout the resort.
• All staff undertake Disability Awareness and Equality Training.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is tarmac and block paving.

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• Approach View
  • There is ramped/sloped access on the approach.
• Ramp/Slope View
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • The ramp does not have resting areas.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • There is/are 9 unmarked step(s), with handrails on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.

You are on Her Ladyship's Garden. Skip to the next section.

Her Ladyship's Garden

• The gardens are located to the left after going up the steps detailed in the approach section.
• Visitors are welcome to explore the gardens and have picnics in the gardens when the Towers is closed to the public.
• There is step-free tarmac path around the garden.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located next to Her Ladyship's Garden.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 96cm.
• Ramp/Slope View
  • The ramp/slope is located on the pathway leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 7 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • Beyond the first set of steps there is a single 15cm high step in front of the entrance door with no markings.

You are on Getting Around (Ground Floor). Skip to the next section.

Getting Around (Ground Floor)

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• Access View
  • There is not step-free access throughout the building.
  • There is/are 1 clearly marked step(s), with no handrails, for access to The Great Drawing Room.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The lighting levels at the step(s) are low to moderate.
  • Photograph 2 shows the step leading from the conservatory to The Great Drawing Room.
    The flooring surface to the great drawing room is concrete.
    Photographs 3 and 4 are of The Long Gallery, which is straight ahead from The Great Drawing Room.
    The floor surface in The Long Gallery is carpet.
  • There is/are 2 clearly marked step(s), with no handrails, for access to the family dining room.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 10cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The lighting levels at the step(s) are low to moderate.
  • Photographs 6 to 9 show the steps to and the area in the great dining room.
    The flooring in the area is concrete and uneven in areas.
    Within the dining room is access to the banqueting hall. Please refer to Banqueting Hall Section.
  • There is/are 5 clearly marked step(s), with a handrail on the left going up, for access to the rear ground floor rooms.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The lighting levels at the step(s) are low to moderate.
• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is stone and concrete.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are low to moderate.
• Signage View
  • Wayfinding signage is not provided.

You are on Banqueting Hall. Skip to the next section.

Banqueting Hall

• There is a set of heavy double doors with a width of 182cm that open towards you leading into the hall.
• The floor surface within the banqueting hall is heavy stone paving and concrete.
• Lighting levels are low and may vary.

You are on Other Floors (Leicester Tower). Skip to the next section.

Other Floors (Leicester Tower)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the building on the ground floor.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are ground floor and Leicester Tower roof terrace.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The steps do have open risers.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are low to moderate.

You are on Leicester Tower Roof Terrace. Skip to the next section.

Leicester Tower Roof Terrace

• At the top of the stairwell there is an opening 64cm wide which gives access to the roof terrace.
• The roof surface is asphalt with a large sand stone perimeter wall with viewing points across the park.

You are on Other Floors (Centre Staircase). Skip to the next section.

Other Floors (Centre Staircase)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the The Great Drawing Room.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are the ground floor and the roof centre view area.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The steps do have open risers.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 27cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are low to moderate.

You are on Centre Roof Viewing Area. Skip to the next section.

Centre Roof Viewing Area

• At the top of the staircase to the right is an entrance door to access the centre roof terrace.
• The door is 62cm wide, heavy and opens toward you.
• In the doorway there is a step 11cm high which is unmarked.
• The roof terrace has an asphalt surface which is level.
• The roof surface could become slippery underfoot when wet.
• There is a stone wall 120cm high around the perimeter of the roof terrace.