Access Guide
Overview
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About
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- Facilities available in the venue include: swimming pools, a gym, sports courts, health and wellbeing suite, sensory room and a café.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lurgen and Portadown.
- The nearest bus station is Rushmere Shopping Centre.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The ground, first, second and third floor can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- Additional equipment which can be borrowed or hired includes: a swimming pod chair for access into the two swimming pools.
- Documents are available in the following formats: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
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Related Access Guides
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- South Lakes Leisure Centre Watersports is located in the front of the leisure centre, overlooking the lake.
- View information on South Lake Leisure Centre Watersports (opens new tab) .
Parking
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Car Park
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- The car park is located to the side and rear of the leisure centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 13m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 450cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- Toilets with adaptations are located on the ground floor in the foyer, changing rooms and café area, also on the first floor in the dry changing area.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the dry changing area.
- The male and female step-free standard toilet facilities are located in the ground floor foyer, wet and dry changing areas.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on the ground floor foyer and on the first floor.
- The changing facilities which have adaptations are located on the ground floor dry changing area, first floor wet changing area and the second floor fitness suite unisex changing village.
- Standard changing facilities are located on the ground, first and second floors.
- Parent and baby changing facilities are located in the café area, first floor wet changing areas and second floor changing room with adaptations in the unisex changing village.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located in the ground floor dry male and female standard changing room.
- Standard shower facilities are located in the wet and dry changing areas.
Entrance (Main)
- This entrance is located to the rear of the leisure centre.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 137cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 152cm.
- The second set of doors have a low visual contrast.
Entrance (Lakeside - Front)
- This entrance is located to the front of the leisure centre building .
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 156cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 149cm.
- The second set of doors have a low visual contrast.
- The minimum width between the fixed barriers is 60cm.
- There is a wider security gate with a width of 119cm.
The security barriers are located to the left on entering via the Lakeside entrance and are key card activated.
Reception
- The reception is located beyond the main entrance to the right.
- The distance from the main entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 116cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 86cm to 120cm from the floor.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and benches.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Ground Floor - Café IncredABLE)
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Location and Access
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- Café IncredABLE is located to the left on entering the leisure centre via the main entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered and numerous seating options.
- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 83cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located off the ground floor foyer.
- The distance from the main entrance is 28m.
- The most accessible route to the lift has step-free level access.
- The ground, first, second and third floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 196cm (width) x 176cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
- There is a wall mounted information board inside the lift which also has Braille markings.
Stairs
- The stairs surveyed are located in the ground floor foyer.
- The ground, first, second and third floor can be accessed by these stairs.
- There are 19 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Pool (Training Pool - First Floor)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via steps.
- There are 5 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: pool lift and pool pod.
- To the left of the training pool there is a splash pool with waterslides.
- Access to the poolside is via the wet changing area on the first floor.
Pool (First Floor - Main Pool)
- This is an indoor swimming pool.
- There is step-free level access throughout this area, this may include the use of a lift.
- The following areas have stepped access: access into the pool.
- Access throughout this area may include slippery surfaces.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via steps.
- There are 8 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: pool lift, pool pod and wet side chair.
Gym (Second Floor - Fitness Suite)
- The gym is located on the second floor.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 185cm.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Ground Floor - Café IncredABLE)
- The room surveyed is located to the right of the Café IncredABLE counter.
- The distance from the main entrance is 33m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 100cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 91cm.
- There is a toilet, a wash basin, a hand dryer, a mirror and a coat hook in the room.
- The wash basin has a sensor tap.
- The room has a nappy/incontinence items bin and a sanitary bin.
- Seating available in the room includes: chairs without armrests and benches.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a left hand transfer toilet with adaptations within the parent and baby room.
- In addition to the fixed height baby change table there is an adjustable height changing table with a length of 150cm.
Changing Places (Ground Floor Foyer - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located to the left of the ground floor foyer.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the main entrance is 26m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 300cm (width) x 418cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The transfer space on the right as you face the toilet is 177cm.
- The transfer space on the left as you face the toilet is 75cm.
- There is a push button flush on top of the cistern.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 84cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 90cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 126cm and 147cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Ground Floor - Dry Changing - Unisex- Left Hand Transfer)
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Location and Access
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- The changing room surveyed is located on the ground floor within the unisex dry changing area.
- The distance from the main entrance is 55m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 260cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 79cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The changing room has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 95cm and 148cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations (Ground Floor - Dry Changing - Female and Male Standard Changing Rooms)
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Location and Access
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- The shower surveyed is located within the dry changing standard female and male changing room.
- The most accessible route to the shower has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- There are multiple coat hooks.
- The coat hooks are 110cm and 134cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Café IncredABLE - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right hand side of the Café IncredABLE counter.
- The distance from main entrance is 30m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 184cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 125cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 86cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 136cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor Foyer - Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located in the ground floor foyer.
- The distance from the main entrance is 24m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 237cm (width) x 236cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet.
- The lateral transfer space on the left is 85cm (from the side of the toilet pan).
- The lateral transfer space on the right is 114cm (from the side of the toilet pan).
- There is a spatula flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 91cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 148cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (First Floor - Wet Changing - Unisex Changing Village - Right Hand Transfer)
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Location and Access
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- The changing room surveyed is located on the first floor to the right on exiting the lift and ahead within the wet changing area. On the right on entering the wet changing area.
- The distance from the lift is 75m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 270cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 148cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 85cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The changing room has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 96cm and 149cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 51cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Second Floor - Fitness Suite - Unisex Changing Village - Left Hand Transfer)
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Location and Access
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- The changing room surveyed is located on the second floor to the right on exiting the lift and then along the corridor to left.
- The distance from the lift is 20m.
- The most accessible route to the changing room has step-free level access and doors permanently held open.
- There is step-free level access into the changing room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 100cm.
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Dimensions and Features
View
- Facilities available in the changing room include: a toilet, a wheel-in shower and a dry seat for changing with a grab rail/dropdown rail.
- The dimensions of the changing room are 265cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 190cm (from the side of the toilet pan).
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The changing room has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 101cm and 148cm from the floor.
- The height of the baby change facility when in use is 91cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rail has a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Area (Second Floor - Health and Wellbeing Suite)
- The Health and Wellbeing Suite is located on the second floor.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double automatic doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 184cm.
- Facilities available in this area include: beauty treatments, jacuzzi, steam room and a sauna.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: access to the jacuzzi.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests.
- There is not a hearing assistance system.
- There is background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There is a hoist rail, and clients may bring their own sling to access the jacuzzi.
Reception (Second Floor - Health and Wellbeing Suite )
- The reception is located ahead from the health and wellbeing entrance.
- The distance from the health and wellbeing entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 119cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has a television.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Standard Changing Room (Second Floor - Health and Wellbeing Suite)
- The changing room surveyed is located on the left hand side of the Health and Wellbeing Suite corridor.
- The distance from the Health and Wellbeing Suite reception is 3m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 100cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a wash basin, a wheel-in shower, a locker and a dry seat for changing with a grab rail/dropdown rail.
- The wash basin has a lever tap.
- Additional features include: a full length mirror, coat hooks, an assistance bell and a hand dryer.
- The hand dryer has a high visual contrast.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- There are grab rails and dropdown rails for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
