Access Guide
Overview (Bath NHS House - West Building)
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About
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- This is the trust headquarters.
- Facilities available in the venue include: Therapy Rooms, The Hub, Staff Room, Talking Therapies Team, Kitchen and Toilets.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Oldfield Park Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- Access to the first floor is via the North Building entrance, platform lift and link bridge.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the hub room to the left from the West Building entrance via a steep ramp. There is a slight ramp between the West Building and the North Building on the ground floor. There is a steep ramp between the West Building and the North Building on the first floor.
- Access throughout may include manual doors.
- The ground and first floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Related Access Guides View
Toilet and Changing Facilities (West Building)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right from the West Building entrance.
- The toilet with adaptations has no transfer space available.
- The shared toilet facilities are located on the first floor, ahead from the stairs.
Parking (Newbridge Hill - Blue Badge Only)
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Car Park
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- The car park is located off Newbridge Hill.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 10m from the North Building entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Combe Park - Staff Parking)
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Car Park
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- The car park is located off Combe Park.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 440cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 17m from the East Building entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
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Charges and Restrictions
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- This car park is for staff and Blue Badge holders only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 340cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (West Building)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 100cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 152cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open away from you.
- The width of the opening is 164cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is step-free level access as you enter.
Getting Around (West Building)
- There is step-free level access throughout the majority of walkways, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the hub room to the left from the West Building entrance via a steep ramp. There is a slight ramp between the West Building and the North Building on the ground floor. There is a steep ramp between the West Building and the North Building on the first floor.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- There are link bridges between the West Building and the South Building on the ground and first floors, with step-free level access. Access to the first floor is via the North Building entrance, platform lift and link bridge.
Consultation / Medical Room (Ground Floor - Therapy Rooms)
- There are 5 consultation/medical rooms available.
- The room surveyed was; Talking Therapies Room - WG2.
- The room is located to the left from the West Building entrance.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Ground Floor - The Hub)
- The room is located to the left from the West Building entrance.
- The distance from the West Building entrance is 10m.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free access via ramp into the room.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going down.
- There is a key fob/card reader at a height of 110cm.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 82cm.
- There is a push pad or push button to exit at a height of 117cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks and booths.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the size of the space.
Room (Ground Floor - Staff Room)
- The room is located at the rear of the Hub.
- The distance from the Hub entrance is 15m.
- The most accessible route to the room has a steep ramp or slope and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and coffee tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a vending machine.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (North Building)
- This entrance is located at the front of the North building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 2 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 10cm.
- The depth of the steps is between 30cm and 45cm.
- There is an intercom at a height of 138cm.
- There is a key fob/card reader at a height of 130cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 127cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 121cm.
- There is step-free level access as you enter.
Lift (North Building - Platform Lift)
- The lift surveyed is located to the right from the North Building entrance.
- This lift is a platform lift.
- The distance from the North Building entrance is 6m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 110cm (width) x 146cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- The lift is slow moving and the button needs to be pressed constantly when in use.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Step-free access to the first floor in the East, South and West buildings is via this lift.
Stairs (West Building)
- The stairs surveyed are located to the right from the West Building entrance.
- There is a single manual door to access the stairwell.
- The ground and first floors can be accessed by these stairs.
- There are 15 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (First Floor - Talking Therapies Team - WF15)
- The room is located to the right from the platform lift in the North Building.
- The most accessible route to the room has a steep ramp or slope, manual doors, doors permanently held open and narrow openings.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 74cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Kitchen (First Floor - WF1)
- The kitchen is located to the right from the platform lift in the North Building.
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 75cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a dishwasher, a microwave and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs with armrests and chairs without armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Ground Floor - No Transfer Space)
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Location and Access
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- The toilet surveyed is located to the right from the West Building entrance.
- The distance from the West Building entrance is 4m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 83cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 120cm (width) x 268cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 71cm and 176cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a door to access the toilet area.
- The door is single and opens away from you (push).
- The width of the door is 83cm.
- The height of the fob is 110cm.
