Skip to main content
The new name for DisabledGo

Children's Therapy Unit

Mile End Hospital, Bancroft Road, Mile End, London, E1 4DG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Children's Therapy Unit)

  • The most accessible route from the main entrance accessible parking has a slight ramp or slope and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Children's Therapy Unit is via the main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Children's Therapy Unit is located on the ground floor of block 19, to the rear of Therapies.
  • The Children's Therapy Unit is approximately 116m from the main hospital entrance.
  • Enter the hospital via the main entrance and proceed straight ahead past the reception desk.
  • Follow the main hospital corridor, up the very easy slope.
  • Continue along the main hospital corridor and the entrance to Therapies is on your left hand side.
  • The entrance to the Children's Therapy Unit is at the rear of Therapies.
  • Internally the most accessible route has a very easy slope and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Some signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Main Entrance Accessible Parking)

  • Car Park View
    • The car park is located at the front of the hospital grounds, in front of Block 5.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 464cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 151cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 5 hours.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital grounds, in front of the main entrance.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • The height of the hand sanitiser is 130cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 192cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • The minimum width between the bollards is 174cm.
  • There is step-free level access as you enter.
  • This entrance brings you in to the ground floor of the main hospital corridor and to block 5.

Entrance (Therapies)

  • This entrance is located on the ground floor of block 19.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 140cm.
  • The height of the hand sanitiser is 123cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 165cm.
  • The doors have a high visual contrast.

Department / Service (Children's Therapy Unit)

  • Location and Access View
    • The Children's Therapy Unit is located on the ground floor of block 19, to the rear of the Therapies.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 131cm.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 86cm.
    • There is a push pad or push button to exit at a height of 112cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 5 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and stools.
    • Furniture available in this area includes: tables.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: an ambulant toilet and standard toilets.

Toilet and Changing Facilities (Children's Therapy Unit)

  • Toilet Facilities View
    • Ambulant toilet facilities are located along the Children's Therapy Unit corridor, within the standard toilets.
    • The shared step-free standard toilet facilities are located along the Children's Therapy Unit corridor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard toilets.

Reception (Children's Therapy Unit)

  • The reception is located ahead from the Children's Therapy Unit entrance.
  • The distance from the Children's Therapy Unit entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is located along the Children's Therapy Unit corridor.
    • The most accessible route has step-free level access.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and stools.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Speech and Language Therapy)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Green Room.
  • The room is located along the Children's Therapy Unit corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Technology Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Technology Room.
  • The room is located along the Children's Therapy Unit corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: height adjustable tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Gym (Therapy Gym)

  • The gym is located at the rear of the Children's Therapy Unit.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens away from you.
  • The width of the opening is 88cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Seating available in this area includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the size of the space.

Standard Toilet Facilities (Children's Therapy Unit)

  • The shared standard toilet facilities were surveyed.
  • The toilets are located along the Children's Therapy Unit corridor.
  • The distance from Children's Therapy Unit entrance is 14m.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • There is no signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 89cm.
  • Internally the door has a low visual contrast.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has a horizontal grab rail on the left and a vertical grab rail on the right.
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.