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CT & Interventional Suite

Whipps Cross University Hospital , Whipps Cross Road , Leytonstone , London , E11 1NR

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Access Guide

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Overview (Whipps Cross University Hospital)

  • About View
    • This is a hospital with multiple services available.
    • Facilities available in the venue include: wards, departments, a shop, restaurant and coffee shop.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: There is a slight slope to access vending machines off the main corridor on the ground floor. There is also a slight slope to access the outpatients building via the link bridge.
    • Access throughout may include doors permanently held open.
    • The lower ground floor, ground floor, first floor and second floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings on the hospital site.
      The buggy can carry patients and their folded wheelchair or other mobility aids.
      Staff at any department or reception can contact the volunteer service.
      Porters can also be called to assist patients who are unable to transfer out of their own wheelchair or who require a hospital wheelchair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: a pay phone and Wi-Fi.

Parking (Car Park 1)

  • Car Park View
    • The car park is located off Hospital Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 11m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There are 5 clearly marked steps from the standard bays in the car park to the hospital main entrance that can be bypassed by going back through the car park and round to the right. The steps are 15cm in height and have handrails on both sides.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 5 hours. No return within 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located in the centre of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 470cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (CT & Interventional Suite)

  • The CT & Interventional Suite is/are located in the Red Zone.
  • Access to the CT & Interventional Suite is via the Orange Zone Main Entrance.
  • Enter via the Orange Zone Main Entrance and turn right. Turn left and go down the corridor, turn left after Junction 3 and the entrance to CT & Interventional Suite is on the right.
  • There is ramped/sloped access to CT & Interventional Suite.
  • CT & Interventional Suite is approximately 138m from the Orange Zone Main Entrance.
  • There is a/are manual, heavy, double door(s) between the Orange Zone Main Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Main Entrance)

  • This entrance is located off Hospital Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy ramp at the entrance.
  • There is a key fob/card reader at a height of 113cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 117cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Exit (Main Entrance)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 115cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you exit.

Opening Times (CT & Interventional Suite)

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Entrance (CT & Interventional Suite)

  • Entrance Details View
    • This information is for the entrance located in the Red Zone.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 137cm .
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 95cm (3ft 1in).
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
  • Ramp/Slope Details View
    • The ramp/slope is located on the way to the entrance door.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are medium.

Reception (CT & Interventional Suite)

  • Reception View
    • The reception point is located off the main corridor.
    • The reception point is approximately 4m (4yd 1ft) from the entrance of the CT & Interventional Suite.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • The bell is not at a suitable height for a wheelchair user.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • The waiting room / area does have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Inside Access (CT & Interventional Suite)

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Waiting Room / Area (CT & Interventional Suite)

  • There is a waiting room / area.
  • The waiting room / area is approximately 18m from the entrance of CT & Interventional Suite.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Intervention room)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Intervention room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 138cm (4ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are adjustable.

Consultation / Treatment Room (CT 3)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; CT 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 122cm (4ft).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are adjustable.

Toilet with Adaptations (CT & Interventional Suite)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is located right past reception, then turn left and then right in the waiting area.
    • This accessible toilet is approximately 19m (20yd 2ft) from the entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The door is light.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The dimensions of the accessible toilet are 185cm x 181cm (6ft 1in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 113cm (3ft 8in).
    • There is no dropdown rail for the toilet.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 131cm (4ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (CT & Interventional Suite)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located off the corridor.
    • The female toilet(s) is/are approximately 24m (26yd 9in) from the entrance of the CT & Interventional Suite.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located off the corridor.
    • The male toilet(s) is/are approximately 25m (27yd 1ft) from the entrance of the CT & Interventional Suite.
    • Inside the venue, there is level access to the male toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels are medium.

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