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Gillian Revell Rehabilitation Unit

Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR

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Access Guide

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Overview (Whipps Cross University Hospital)

  • About View
    • This is a hospital with multiple services available.
    • Facilities available in the venue include: wards, departments, a shop, restaurant and coffee shop.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: There is a slight slope to access vending machines off the main corridor on the ground floor. There is also a slight slope to access the outpatients building via the link bridge.
    • Access throughout may include doors permanently held open.
    • The lower ground floor, ground floor, first floor and second floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings on the hospital site.
      The buggy can carry patients and their folded wheelchair or other mobility aids.
      Staff at any department or reception can contact the volunteer service.
      Porters can also be called to assist patients who are unable to transfer out of their own wheelchair or who require a hospital wheelchair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: a pay phone and Wi-Fi.

Parking (Car Park 1)

  • Car Park View
    • The car park is located off Hospital Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 11m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There are 5 clearly marked steps from the standard bays in the car park to the hospital main entrance that can be bypassed by going back through the car park and round to the right. The steps are 15cm in height and have handrails on both sides.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 5 hours. No return within 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located in the centre of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 470cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Gillian Revell Rehabilitation Unit)

  • Gillian Revell Rehabilitation Unit is/are located on the lower ground floor of Green Zone.
  • Access to Gillian Revell Rehabilitation Unit is via the Gillian Revell Rehabilitation Unit.
  • On entering the hospital main entrance go past reception and turn left on to the main corridor. Continue ahead to junction 9 and take the lift to the lower ground floor. On exiting the lift turn right, continue ahead and enter Peace Ward located on the right of the corridor. Go straight ahead through the ward and the Unit entrance is located at the end of the ward on the right.
  • There is step free access, via lift, to Gillian Revell Rehabilitation Unit.
  • Gillian Revell Rehabilitation Unit is approximately 60m from the Junction 9 lift.
  • There is a/are manual, double door(s) which may be difficult to open between the Junction 9 lift and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Main Entrance)

  • This entrance is located off Hospital Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy ramp at the entrance.
  • There is a key fob/card reader at a height of 113cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 117cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Exit (Main Entrance)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 115cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you exit.

Lift (Junction 9 - No.12)

  • The lift surveyed is located along the main corridor between junction 9 and 10.
  • The distance from main entrance is 367m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground floor and ground floor are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 167cm (width) x 250cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were low at the time of the survey.

Entrance (The Gillian Revell Rehabilitation Unit)

  • Entrance Details View
    • This information is for the entrance located at the rear of Peace Ward.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 156cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • Dementia friendly signage is not provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Consultation / Treatment Room (Rehabilitation Area)

  • The name / number of the room surveyed was; Rehabilitation Area.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 156cm (5ft 1in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is electric.
  • A sling is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Quiet Room)

  • The name / number of the room surveyed was; Quiet Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is electric.
  • A sling is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is located at the rear of the rehabilitation bay.
    • This accessible toilet is approximately 40m (43yd 2ft) from the unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is heavy.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 152cm x 197cm (4ft 12in x 6ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

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