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Outpatients - Area 2

Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR

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Access Guide

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Getting To (Outpatients - Area 2)

  • The most accessible route from the Yellow Zone - Outpatients Building Blue Badge parking has step-free level access, uneven surfaces, a dropped kerb with tactile paving and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to Outpatients - Area 2 is via the Yellow Zone - Outpatients Building main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Outpatients - Area 2 is located on the ground floor of the Yellow Zone - Outpatients Building.
  • Outpatients - Area 2 is approximately 9m from the Outpatients - Area 2, 3 and 4 shared entrance.
  • Enter via the Yellow Zone - Outpatients Building main entrance.
  • Proceed ahead and to the left, passing the reception until you reach the main corridor.
  • At the corridor, turn left and the Outpatients Area 2, 3 and 4 entrance is located immediately on the right.
  • Enter and continue straight ahead along the corridor.
  • The Outpatients Area 2 reception is located on the right.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Yellow Zone - Outpatients Building - Blue Badge Holders and Drop-Off Only)

  • Car Park View
    • The car park is located in front of the Yellow Zone - Outpatients building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 259cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 114cm.
    • The nearest designated bay is 13m from the Yellow Zone - Outpatients Building main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located directly in front of the Yellow Zone - Outpatients Building entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance (Yellow Zone - Outpatients Building - Main Entrance)

  • This entrance is located at the front of the Outpatients Building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 137cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 145cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 151cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the building.

Entrance (Outpatients Area 2, 3 and 4)

  • This entrance is located along the ground floor corridor of the Yellow Zone - Outpatients building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 105cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 160cm.
  • The doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 117cm.

Department / Service (Outpatients - Area 2)

  • Location and Access View
    • Outpatients - Area 2 is located on the ground floor of the Yellow Zone - Outpatients building.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is provided.
    • Some signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 5 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations.
    • At the time of survey, the toilet with adaptation was out of service.

Reception (Outpatients - Area 2)

  • The reception is located along the Outpatients Area 2 department corridor and to the right.
  • The distance from the Outpatients Area 2, 3 and 4 entrance is 9m.
  • There is step-free level access to reception.
  • The height of the reception desk is 90cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Consultation / Medical Room (Consultation Room 4)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 4.
  • The room is located off the Outpatients Area 2 reception waiting area.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 114cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 185cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Plaster Room)

  • Location and Access View
    • The plaster room seating area is located along the Outpatients - Area 2 department corridor and to the right, before the reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.