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Sycamore Ward

Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR

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Access Guide

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Getting To (Sycamore Ward)

  • The most accessible route from the Yellow Zone - Outpatients Building Blue Badge parking has step-free level access, uneven surfaces, a dropped kerb with tactile paving and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to Sycamore Ward is via the Yellow Zone - Outpatients Building main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • Sycamore Ward is located on the first floor of the Yellow Zone - Outpatients Building.
  • Sycamore Ward is approximately 33m from the Yellow Zone - Outpatients Building - Lifts 15 and 16.
  • Enter via the Yellow Zone - Outpatients Building main entrance.
  • Proceed ahead and to the left until you reach the main outpatients corridor.
  • Turn right and continue ahead. The Yellow Zone - Outpatients Building - Lifts 15 and 16 are located on the right.
  • Take a lift to the first floor.
  • Exit the lift, turn left and the Sycamore Ward is located to the rear of the first floor corridor, on the right.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Yellow Zone - Outpatients Building - Blue Badge Holders and Drop-Off Only)

  • Car Park View
    • The car park is located in front of the Yellow Zone - Outpatients building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 259cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 114cm.
    • The nearest designated bay is 13m from the Yellow Zone - Outpatients Building main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located directly in front of the Yellow Zone - Outpatients Building entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance (Yellow Zone - Outpatients Building - Main Entrance)

  • This entrance is located at the front of the Outpatients Building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 137cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 145cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 151cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the building.

Lift (Yellow Zone - Outpatients Building - Lifts 15 and 16)

  • The lift surveyed is located along the ground floor corridor of the Yellow Zone - Outpatients Building and to the right.
  • The distance from the Yellow Zone - Outpatients building main entrance is 27m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 163cm (width) x 342cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Ward (Sycamore Ward)

  • Ward Information View
    • This is an Older Person Services ward.
    • This is a shared ward.
    • There are 4 bays available.
    • There are 3 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 147cm.
    • The height of the hand sanitiser is 121cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 166cm.
    • There is a push pad or push button to exit at a height of 132cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area which varies depending on the time of day.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Reception / Nurses' Station View
    • The height of the desk is 99cm.
    • There is not a lowered section at the desk.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor of the Yellow Zone - Main Outpatient building.
  • Visiting Hours View

Toilet and Changing Facilities (Sycamore Ward)

Lounge (Day Room)

  • The lounge is located along the ward corridor, to the right.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door is permanently held open.
  • The width of the opening is 86cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: armchairs.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no TV.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Bathroom with Adaptations (Bay A - Shower Room)

  • Location and Access View
    • The bathroom surveyed is located within Bay A.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is no signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 264cm (width) x 251cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 177cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 129cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 51cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.