Access Guide
Introduction
-
Comments
View
- Please see the Festival Place Shopping Centre guide for parking and main access details.
Opening Hours
Location
- The venue is situated within the centre of the town.
- This venue is situated in Basingstoke.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Basingstoke.
- The venue is in a shopping mall.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located on the top floor of the shopping centre.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
- The nearest Blue Badge bay is 8m (8yd 2ft) from the lift.
- The furthest Blue Badge bay is 30m (32yd 2ft) from the lift.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There are 8 designated Blue Badge parking bays on the lower level and 4 on the upper level.
- The buttons on the payment machines are around 170cm high.
- There is a steep ramp on the upper level to get to the lifts.
Parking (Haymarket Yard)
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Haymarket Yard.
- The car park is located behind the Haymarket, to the rear right of Wimpy.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The dimensions of the bays are 290cm x 570cm. There are 4 Blue Badge bays.
-
Comments
View
- There is also parking at Feathers Yard as shown in the last two pictures.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 144cm (4ft 9in).
-
Second set of doors
View
- There is a small raised threshold in the doorway.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main entrance.
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cups are available.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot meals.
-
Comments
View
- Wimpy is part of the GoodFoodTalks programme where customers can have the menu read out to them online.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located downstairs.
- The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the male and female toilets.
- Inside the venue, there is not level access to the baby change facility.
-
Comments
View
- The height of the baby change table in the male toilet is 90cm high and the height of the baby change table in the female toilet is 96cm high.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
