You are on Introduction. Skip to the next section.

Introduction

• Festival Place Shopping Centre link (new tab) - click here.

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• Comments View
  • Please see the Festival Place Shopping Centre guide for parking and main access details.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times vary according to screening times.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Basingstoke.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Basingstoke.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G-1.
  • The escalators steps are not clearly marked.
  • The head and foot of the escalators are clearly marked.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• The lift is located next to the entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 3m (3yd 10in) from the main entrance.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 95cm x 130cm (3ft 1in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 25m (27yd) from the lift.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Cinema. Skip to the next section.

Cinema

• The cinema has 10 screens.
• All screens have level access.

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• Seating and additional access information View
  • Films are mainly mainstream.
  • There are designated spaces for wheelchair users.
  • Designated spaces are situated at the front of the cinema.
  • Wheelchairs may be left with the patron.
  • It is 15m (16yd 1ft) from the foyer to the accessible toilet.
  • It is 12m (13yd 4in) from the accessible toilet to the furthest screen.
  • This venue does have audio description.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the system.
  • Subtitles are available.
  • Concessions are available.
  • Assistance dogs are allowed in the cinema.
  • There is not a wheelchair to borrow.
• Comments View
  • There are also headsets available to use.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 40m (43yd 2ft) from the lift.
  • This accessible toilet is located next to screen 4 and 5.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 220cm x 230cm (7ft 3in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 165cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located along the corridor.
  • The female and male toilets are 30m (33yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.
• Takeaway cutlery is available.
• Drinking straws are available on request.