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Vue

Festival Place Shopping Centre, Basingstoke, Hampshire, RG21 7BB

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Access Guide

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Introduction

  • Comments View
    • Please see the Festival Place Shopping Centre guide for parking and main access details.

Opening Times

  • Opening times vary according to screening times.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Basingstoke.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Basingstoke.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 190cm (6ft 3in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The head and foot of the escalators are clearly marked.
    • The lighting levels are bright.

Lift

  • The lift is located next to the entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 3m (3yd 10in) from the main entrance.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 95cm x 130cm (3ft 1in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Reception

  • The reception desk is 25m (27yd) from the lift.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Cinema

  • The cinema has 10 screens.
  • All screens have level access.
  • Seating and additional access information View
    • Films are mainly mainstream.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the front of the cinema.
    • Wheelchairs may be left with the patron.
    • It is 15m (16yd 1ft) from the foyer to the accessible toilet.
    • It is 12m (13yd 4in) from the accessible toilet to the furthest screen.
    • This venue does have audio description.
    • There is a hearing assistance system.
    • The hearing system is a fixed loop.
    • Staff are trained to use the system.
    • Subtitles are available.
    • Concessions are available.
    • Assistance dogs are allowed in the cinema.
    • There is not a wheelchair to borrow.
  • Comments View
    • There are also headsets available to use.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the lift.
    • This accessible toilet is located next to screen 4 and 5.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 220cm x 230cm (7ft 3in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 165cm (5ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are low to moderate.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.