Access Guide
Getting Help and Assistance
- For information about assisted travel at the airport please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact Assisted Travel Team.
- There is a portable hearing loop available, which can be used by passengers when using the airport.
If you wish to use the portable hearing loop please either contact the airport in advance or go to the assisted travel counter in the main terminal building. - There is a changing places facility located next to the Check-in Desks.
Ambulift and Aviramp
- George Best Belfast City Airport has two Amublifts and a Aviramp available to provide assistance for passengers boarding.
- The Amublifts have a rear platform lift to board the vehicle.
- There is space for up to 7 wheelchairs on the Ambulift.
- The gradient of the Aviramp will vary depending on the aircraft, assistance will be provided when using the ramp.
Outside Access (Arrival Gates 5)
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 170cm.
Outside Access (Arrival Gates 6-10)
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 105cm.
Getting to Baggage Reclaim
- There is step free access along the walkway to Baggage Reclaim.
- The surface of the walkway is carpet.
- There is seating with and without armrests.
- For domestic flights there is a set of double doors which lead directly into baggage reclaim.
Related Access Guides (Baggage Reclaim)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- For information about Baggage Reclaim please see the link below.
- Baggage Reclaim link (new tab) - click here
Outside Access (International Arrivals Ambulift to Border Control)
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
International Arrivals Gate 7 stepped access to Border Control
- There is stepped access from International Arrivals Gate 7 to Border Control.
- The first set of steps has 15+ steps with handrails on both side.
- The handrails extend horizontally at the bottom and top of the steps.
- The steps are clearly marked.
- There is a short walkway leading to the second set of steps.
- There is clear signage along the walkway.
- There is bench seating available.
- The second set of steps leads down to Border Control.
- There are 15+ steps with handrails on both sides.
- The handrails extend horizontally at the bottom and top of the steps.
- The steps are clearly marked.
- There are double width doors leading into Border Control.
- The doors open towards you (pull).
- The door opening is 170cm wide.
Toilet Facilities
- The nearest accessible toilet, standard toilets and baby changing facility are located next to Baggage Reclaim 1 and 2.
Related Access Guides (Border Control)
- For information about Border Control please see the link below.
- Border Control link (new tab) - click here