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Departure Gates - 10, 11 and 14

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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Related Access Guides (Departure Lounge)

Getting to Departure Gates 10 and 11

  • The most accessible route to the Departure Gates has slight ramps/slopes and steep slopes/ramps.
  • Some flooring is shiny and patterned.
  • Assistance vehicles are not available.
  • There are not resting/seating areas along the route.
  • Wayfinding signage is available along the route.
  • Lighting levels are moderate to good.
  • For information on how to book assistance please visit the airport website.
  • The corridor to Gates 10 to 17 is to the left as you enter the Departure Lounge, opposite the Duty Free area.
    Gates 10 and 11 are straight ahead at the top of the long ramp.

Departure Gates 10 and 11

  • The departure gate(s) in this area are 10 and 11.
  • There is clear signage to the departure gates.
  • The height of the documentation check desk is low (76cm - 86cm).
  • There is a lowered section of the documentation check desk available at 10 and 11.
  • There is a clear knee recess beneath the low section of the documentation check desk at 10 and 11.
  • There is ramped/sloped access to 10 and 11.
  • There is step free access (via lift) to the aircraft via the tarmac from 10 and 11.
  • There is stepped access to the aircraft via the tarmac from 10 and 11.
  • There is an Ambulift available.
  • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
  • Lift access is via the Departure Gate 16 and 17 lift with staff assistance.
    A member of the special assistance team will provide assistance for passengers with restricted mobility to the aircraft by prior arrangement with the airline.
    Entry to the aircraft is either by mobile steps or Ambulift.

Stairs to Gates 10 and 11

  • The floors which are accessible by stairs are 0 and 1.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrail is easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 18cm.
  • Lighting levels are moderate to good.
  • The stairs to the exits to the tarmac for both gates are similar.

Getting to Departure Gate 14

  • The most accessible route to the Departure Gates has slight ramps/slopes and steep slopes/ramps.
  • Some flooring is shiny and patterned.
  • Assistance vehicles are not available.
  • There are not resting/seating areas along the route.
  • Wayfinding signage is available along the route.
  • Lighting levels are moderate to good.
  • For information on how to book assistance please visit the airport website.
  • The corridor to Gates 10 to 17 is to the left as you enter the Departure Lounge, opposite the Duty Free area.
    The corridor to Gate 14 is on the right, half way up the long ramp.

Departure Gate 14

  • The departure gate(s) in this area are 14.
  • There is clear signage to the departure gates.
  • The height of the documentation check desk is low (76cm - 86cm).
  • There is a lowered section of the documentation check desk available at 14.
  • There is a clear knee recess beneath the low section of the documentation check desk at 14.
  • There is ramped/sloped access to 14.
  • There is stepped access to the aircraft via the tarmac from 14.
  • There is an Ambulift available.
  • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
  • Lift access is via the Departure Gate 16 and 17 lift with staff assistance.
    A member of the special assistance team will provide assistance for passengers with restricted mobility to the aircraft by prior arrangement with the airline.
    Entry to the aircraft is either by mobile steps or Ambulift.

Stairs - Departure Gate 14

  • The floors which are accessible by stairs are 0 and 1.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 18cm.
  • Lighting levels are moderate to good.

Toilet and Changing Facilities (Gates 10 to 17)

  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on level 1 by Gates 10 to 11, opposite Gate 14.
  • The toilet with adaptations has a left hand transfer space.
  • Step-free male and female standard toilet facilities are located on level 1 by Gate 14.
  • Parent and baby changing facilities are located on level 1 by Gate 14.

Parent and Baby Room / Baby Feeding Room (Gates 10 to 17)

  • There is step-free level access into the room.
  • The door to enter opens inwards and has a low visual contrast with the surrounding walls.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The baby change facility when in use is at a height of 89cm from the floor.
  • The wash basin tap type is sensor.
  • There are chairs with armrests available in this room.
  • There is a toilet in the parent and baby room.
  • The room has a nappy/incontinence items bin.

Toilet with Adaptations (Gates 10 to 17 - Left Hand Transfer)

  • This toilet is located on level 1 by Gates 10 to 11, opposite Gate 14.
  • Access View
    • There is step-free level access into the toilet.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door to enter opens outwards and has a high visual contrast with the surrounding walls.
    • The width of the toilet door opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 173cm x 234cm and it does not have a 150cm x 150cm turning space.
    • There is a lateral transfer space to the left of the seat but it is obstructed.
    • The lateral transfer space is 147cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non transfer side.
    • The horizontal grab rail has a medium visual contrast with the surrounding walls.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast with the surrounding walls.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast with the surrounding walls.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 112cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin tap type is lever mixer.
    • The vertical grab rails are on both sides of the wash basin.
    • The vertical grab rail has a medium visual contrast with the surrounding walls.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 117cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The coat hook is 110cm from the floor.
    • There is a low visual contrast between the walls and floor.
    • Lighting levels are bright.

Ambulift

  • The clear door width of the platform lift used to access the Ambulift is 220cm.
  • The dimensions of the platform lift used to access the Ambulift are 220cm x 170cm.
  • There are separate entry and exit doors in the lift.
  • There is seating available in the Ambulift.
  • There are chairs without armrests available in the Ambulift.
  • Seats in the vehicle are reconfigured as required by the Special Assistance team members, to allow access to tie-down points for wheelchairs where necessary.

Related Access Guides (Departure Gates 16 and 17)