You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The terminal remains open for passenger operations as normal.
• The Special Assistance desk is open for all inbound and outbound flights.
• At least one airside catering unit will be open for all outbound flights.
• Vending machines and water fountains are available 24/7.
• The Park and Fly car park (off-site) has been temporarily closed.
• Parts of the Main Stay and Long Stay Car Parks have also been closed, however all Blue Badge parking remains fully accessible as normal.
• The majority of Blue Badge spaces are in the Short Stay Car Park, directly outside the terminal building and access to the Assistance Points are unaffected.
• An external queueing system has been set up under the canopy which runs along the front of the terminal building. This queuing system is in place should room not be available within the terminal itself.
• The front of the terminal building is served by four entrance / exit doors.
• As part of a system to segregate arriving and departing passengers, all departing passengers must enter the building via the West Check In Entrance only.
• The East Check In Entrance has been closed.
• Both doors to/ from Arrivals remain in use for passengers/ family and friends to make their way to/ from the Arrivals Hall.
• Sanitising units and queueing systems have been placed so that they have no impact on manoeuvring space.
• There are numerous hand sanitising stations in situ around the terminal building. They are placed at all entrance and exit points as well as both before and after contact points, such as pre and post security.
• All departure gate areas have sanitising units installed and in common / seating areas throughout the departures concourse.
• All retailers and catering outlets also have sanitising units at their entrances.
• Seating within the terminal building has been rearranged to support social distancing.
• New queue systems are also in place to support distancing at main gate areas.
• Catering outlets will have a maximum number of customers at any one time - all tables are spaced to support social distancing measures.
• There is a one way system in place for departures whereby all departing passengers must enter the building via the West Check In Entrance.
• From there they can access Check In, Departures and also proceed to the Arrivals Hall / Exit.
• Arriving Passengers however cannot enter the Departures area without exiting the terminal first.
• Signage is in place to advise that only one group is permitted in a lift at a time and some areas of the terminal are "Keep Right" or "Keep Left", including some staircases.
• All one way or one side directions are clearly indicated by way of new signage.
• Floor markings are in place in all queue areas throughout the terminal and in areas where passengers may congregate such as baggage belts and security loading areas.
• Signage is in place throughout the terminal on walls, on Flight Information Display Screens and announcements are made via the tannoy system.
• Directional arrows have also been placed on the floor to support passenger flow.
• All desks and contact points in the terminal have perspex screens installed including Check In, Departure Gates, Special Assistance desk, Retailers, Car Hire and Passport Control.
• Two toilet facilities have been temporarily closed - The Lagan Bar and Gate 26. Alternative toilet facilities are located a short distance away. This has no impact on PRM toilet facilities which all remain in use.
• The Changing Places facility at Gate 18 / The Northern Quarter, remains fully open and operational with an enhanced cleaning schedule.
• Family rooms and any passenger shower facilities remain open as normal.
• All staff in the terminal, irrespective of their employer or role are responsible for supporting Covid-19 measures in place.
• A member of staff will be at the terminal entrance at busy periods to assist.
• Face masks are mandatory within the terminal building.
• Anyone who cannot wear a face mask could be asked to provide a medical note for this by their airline/ airline representative or denied the right to fly.
• We recommend advising your airline at the time of booking of any condition that would mean you cannot wear a mask.
• Face masks and hygiene kits are available to purchase in a vending machine in the Check In Hall.
• All Staff in the airport will be wearing face coverings at all times, unless behind a protective screen.
• An enhanced cleaning regime is in place to include; greater emphasis on contact points such as lift buttons and door handles, all trollies and wheelchairs are sanitised after every use, all surfaces "fogged" with a 72 hour disinfectant spray, all security trays sanitised after use.
• The airport fully supports the installation and use of the "Stop Covid NI" track and trace app.
• For more information around COVID-19 and the measure put in place by the airport please click here.

You are on Security. Skip to the next section.

Security

• For more information about Security please click here (opens in new tab).

You are on Departure Lounge. Skip to the next section.

Departure Lounge

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• Access View
  • There is step-free access throughout the departure lounge.
• Circulation View
  • The type of flooring in this area is vinyl and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • There is designated seating available for people with reduced mobility.
  • The lighting levels are varied.
• Information View
  • Departures information boards are available.
  • There are audible announcements in this area.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Audio View
  • This venue does play background music in public areas.
  • Music is played throughout the Departure Lounge.
  • There is a hearing assistance system in the departure lounge.
• Comments View
  • There is a water bottle refilling point along the corridor towards Gates 21 - 28.

You are on Eating and Drinking (Sip & Stone Bar and Kitchen). Skip to the next section.

Eating and Drinking (Sip & Stone Bar and Kitchen)

• The following information is for the bar.
• The bar is located immediately beyond security.
• There is step-free access to the bar.
• Full table service is available.
• There is not a hearing assistance system.
• There is step-free access within the café/bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles and wood.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 5m from the entrance/opening.
• The nearest table is approximately 3m from the till/counter.
• The distance between the floor and the lowest table is 70cm.
• The distance between the floor and the highest table is 72cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are hand held menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Eating and Drinking (Burger King). Skip to the next section.

Eating and Drinking (Burger King)

• The following information is for the café.
• The café is located in the Departure Lounge, beyond security.
• There is step-free access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm).
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is not a clear knee recess beneath the low/lowered section of the counter.
• There is not a hearing assistance system.
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is vinyl and tiles.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 5m from the till/counter.
• The distance between the floor and the lowest table is 70cm.
• The distance between the floor and the highest table is 84cm.
• The standard height for tables is 70cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is fast food.
• The lighting levels are good.

You are on Accessible Toilet(s) (Next to Burger King). Skip to the next section.

Accessible Toilet(s) (Next to Burger King)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located in the Departure Lounge next to Burger King.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 203cm x 283cm (6ft 8in x 9ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 99cm (3ft 3in).
  • The transfer space is obstructed by a wash basin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, non-infectious waste and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 175cm from the floor.
• Position of Fixtures View
  • There is not a/are not wall-mounted grab rail(s) available.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 67cm (2ft 2in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 106cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 69cm (2ft 3in).
• Comments View
  • There is an additional wash basin in the accessible toilet. The height of the wash basin is 76cm.

You are on Standard Toilet(s) (Next to Burger King). Skip to the next section.

Standard Toilet(s) (Next to Burger King)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located next to Burger King.
• There is step-free access into the female toilet(s).
• There is tactile and pictorial signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is available.
• There is a vertical grab rail to the left of the seat.
• There is a lowered wash basin.
• The height of the lowered wash basin is 74cm.
• There are no vertical wall-mounted grab rails at the lowered wash basin.
• The wash basin(s) tap type is sensor.
• There is not a flashing fire alarm beacon within the toilets.
• Lighting levels are good.

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• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located next to Burger King.
  • There is step-free access into the male toilet(s).
  • There is tactile and pictorial signage on or near the toilet door.
  • There is a lowered urinal.
  • The height of the lowered urinal is 42cm.
  • There are vertical wall-mounted grab rails on both sides of the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a horizontal grab rail to the left of the seat.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 74cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Level Change (Access to Main Lounge and Departure Gates). Skip to the next section.

Level Change (Access to Main Lounge and Departure Gates)

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• Ramp / Slope View
  • There is a ramp/slope located to the right as you enter from Security.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located to the right as you exit Security, opposite Burger King.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

You are on Shop(s) (WHSmith - Departure Lounge 1). Skip to the next section.

Shop(s) (WHSmith - Departure Lounge 1)

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• Shop Entrance View
  • In the Departure Lounge.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
• Till Point(s) View
  • There is step free access to the till point(s).
  • The nearest till point is/are approximately 15m from the shop entrance.
  • The till point(s) is/are clearly signed.
  • The height of the till point is 105cm.
  • There is a lowered section at the till point.
  • The height of the lowered section at the till point(s) is 68cm.
  • There is a clear knee recess beneath the lowered section(s) of the till point(s).
  • There is not a hearing assistance system at the till point(s).
  • There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.
• Comments View
  • There are self-service tills.
  • The height of the till is 86cm.
  • The height of the screen is between 110cm - 130cm.
  • The height card reader is 120cm.

You are on Shop(s) (BPerfect Cosmetics). Skip to the next section.

Shop(s) (BPerfect Cosmetics)

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• Shop Entrance View
  • The kiosk is located to the right as you enter the Duty Free.
  • There is ramped/sloped access at this entrance/opening.
  • There are no doors leading into the shop(s).
  • The width of the door(s)/opening leading into the store is 99cm.
• Till Point(s) View
  • There is step free access to the till point(s).
  • The nearest till point is/are approximately 3m from the shop entrance.
  • The till point(s) is/are not clearly signed.
  • The height of the till point is 109cm.
  • There is not a lowered section at the till point .
• Comments View
  • There is a very slight incline as you enter the kiosk for the make up demonstration area.

You are on Shop(s) (Boots). Skip to the next section.

Shop(s) (Boots)

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• Shop Entrance View
  • In the Departure Lounge.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
  • The width of the door(s)/opening leading into the store is 175cm.
• Till Point(s) View
  • There is step free access to the till point(s).
  • The nearest till point is/are approximately 15m from the shop entrance.
  • The till point(s) is/are clearly signed.
  • The height of the till point is 100cm.
  • There is not a lowered section at the till point.
  • There is not a hearing assistance system at the till point(s).
  • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.

You are on Shop(s) (Aelia Duty Free - Drink). Skip to the next section.

Shop(s) (Aelia Duty Free - Drink)

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• Shop Entrance View
  • In the Departure Lounge, to the left after the ramp.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
• Till Point(s) View
  • There is step free access to the till point(s).
  • The till point(s) is/are clearly signed.
  • The height of the till point is 76cm.
  • There is not a hearing assistance system at the till point(s).
  • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.

You are on Shop(s) (Aelia Duty Free - Perfumes and Gifts). Skip to the next section.

Shop(s) (Aelia Duty Free - Perfumes and Gifts)

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• Shop Entrance View
  • In the Departure Lounge, to the right after the ramp.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
• Till Point(s) View
  • There is step free access to the till point(s).
  • The till point(s) is/are clearly signed.
  • The height of the till point is 88cm.
  • There is not a lowered section at the till point .
  • There is not a hearing assistance system at the till point(s).
  • There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.

You are on Eating and Drinking (Starbucks). Skip to the next section.

Eating and Drinking (Starbucks)

• The following information is for the café.
• The café is located in the Departure Lounge.
• There is step-free access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (87cm - 94cm) .
• There is not a lowered section of the counter.
• There is not a hearing assistance system .
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does not play background music.
• The type of flooring in this area is tiles.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 3m from the till/counter.
• The distance between the floor and the lowest table is 50cm.
• The distance between the floor and the highest table is 85cm.
• The standard height for tables is 71cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are moderate to good.

You are on Shop(s) (JD Sports). Skip to the next section.

Shop(s) (JD Sports)

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• Shop Entrance View
  • In the Departure Lounge.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
• Till Point(s) View
  • There is step free access to the till point(s).
  • The nearest till point is/are approximately 6m from the shop entrance.
  • The till point(s) is/are clearly signed.
  • The height of the till point is 106cm.
  • There is not a lowered section at the till point .
  • There is not a hearing assistance system at the till point(s).
  • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.
• Accessible Fitting Room(s) View
  • There is/are 1 fitting room(s) in total 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • The accessible fitting room(s) is/are clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 95cm.
  • The dimensions of the accessible fitting room(s) are 186cm x 292cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 122cm and 152cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 50cm.

You are on Eating and Drinking (NORTHERN QTR. - Fed and Watered). Skip to the next section.

Eating and Drinking (NORTHERN QTR. - Fed and Watered)

• The following information is for the café/bar.
• The café/bar is located in the Northern Quarter of the Departure Lounge.
• There is step-free access to the café/bar.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (87cm - 94cm) .
• There is not a lowered section of the counter.
• The height of the tray counter/rail is 75cm.
• There is not a hearing assistance system .
• There is step-free access within the café/bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles and laminate.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 2m from the till/counter.
• The distance between the floor and the lowest table is 69cm.
• The distance between the floor and the highest table is 105cm.
• The standard height for tables is 73cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are hand held menus and wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are low to moderate.

You are on Eating and Drinking (NORTHERN QTR. - Northern Quarter Bar). Skip to the next section.

Eating and Drinking (NORTHERN QTR. - Northern Quarter Bar)

• The following information is for the bar.
• The bar is located in the Northern Quarter of the Departure Lounge.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is high (95cm - 110cm).
• There is not a lowered section of the counter.
• There is not a hearing assistance system.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles and laminate.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 4m from the till/counter.
• The distance between the floor and the lowest table is 69cm.
• The distance between the floor and the highest table is 105cm.
• The standard height for tables is 73cm.
• Plastic/takeaway cups are available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• The lighting levels are low to moderate.

You are on Eating and Drinking (NORTHERN QTR. - Barista - Self-Serve Coffee). Skip to the next section.

Eating and Drinking (NORTHERN QTR. - Barista - Self-Serve Coffee)

• The following information is for the café.
• The café is located in the Northern Quarter of the Departure Lounge.
• There is step-free access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is low (76cm - 86cm).
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 66cm.
• There is not a clear knee recess beneath the low/lowered section of the counter.
• There is not a hearing assistance system.
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles, wood and laminate.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 3m from the till/counter.
• The distance between the floor and the lowest table is 69cm.
• The distance between the floor and the highest table is 105cm.
• The standard height for tables is 73cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• The type of food served here is baked snackss.
• The lighting levels are good.

You are on Eating and Drinking (NORTHERN QTR. - Hawker - Asian Street Food). Skip to the next section.

Eating and Drinking (NORTHERN QTR. - Hawker - Asian Street Food)

• The following information is for the café.
• The café is located in the Northern Quarter of the Departure Lounge.
• There is step-free access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is low (76cm - 86cm).
• There is not a lowered section of the counter.
• There is not a hearing assistance system.
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles, wood and laminate.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 3m from the till/counter.
• The distance between the floor and the lowest table is 69cm.
• The distance between the floor and the highest table is 105cm.
• The standard height for tables is 73cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are menu boards/signs and wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Asian street food.
• The lighting levels are moderate to good.

You are on Changing Places (Northern Qtr). Skip to the next section.

Changing Places (Northern Qtr)

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• Location and Access View
  • The facility is located next to the Northern Qtr.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is fair.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The door does not have a horizontal grab rail.
  • The width of the door is 106cm.
  • The dimensions of the facility are 302cm x 403cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has not got a non-slip floor.
  • The colour contrast between the walls and floor is good.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 304cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • There are no vertical grab rails for the toilet.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a sensor flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 54cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is poor.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm.
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is fair.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on the left.
  • The colour contrast between the wash basin grab rail(s) and wall is fair.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 116cm.
  • Wide tear off paper roll is not available.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 80cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Standard Toilet(s) (Northern Qtr). Skip to the next section.

Standard Toilet(s) (Northern Qtr)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located next to the Northern Qtr.
• There is step-free access into the female toilet(s).
• There is pictorial signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is available.
• There is a vertical grab rail to the left of the seat.
• There is a lowered wash basin.
• The height of the lowered wash basin is 73cm.
• The wash basin(s) tap type is sensor.
• There is not a flashing fire alarm beacon within the toilets.
• Lighting levels are good.

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• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located next to Fed & Watered.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal.
  • The height of the lowered urinal is 50cm.
  • There are vertical wall-mounted grab rails on both sides of the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a horizontal grab rail to the right of the seat and vertical one to the left.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 73cm.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard female toilets.
  • There is step-free access into the baby change facilities.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 82cm (2ft 8in).

You are on Shop(s) (WHSmith - Departure Lounge 2). Skip to the next section.

Shop(s) (WHSmith - Departure Lounge 2)

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• Shop Entrance View
  • Next to the Lagan Bar.
  • There is step-free access at this entrance/opening.
  • There are no doors leading into the shop(s).
• Till Point(s) View
  • There is step free access to the till point(s).
  • The nearest till point is/are approximately 2m from the shop entrance.
  • The till point(s) is/are clearly signed.
  • The height of the till point is 106cm.
  • There is a lowered section at the till point.
  • The height of the lowered section at the till point(s) is 73cm.
  • There is a clear knee recess beneath the lowered section(s) of the till point(s).
  • There is a hearing assistance system at the till point(s).
  • The hearing assistance system is signed.
  • There are not windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
  • The till point(s) is/are not placed in front of a background which is patterned.

You are on Eating and Drinking (The Lagan Bar). Skip to the next section.

Eating and Drinking (The Lagan Bar)

• The following information is for the restaurant/bar.
• The restaurant/bar is located in the Departure Lounge.
• There is step-free access to the restaurant/bar.
• Full table service is available.
• There is not a hearing assistance system.
• There is step-free access within the restaurant/bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles and wood.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 4m from the till/counter.
• The distance between the floor and the lowest table is 69cm.
• The distance between the floor and the highest table is 105cm.
• The standard height for tables is 72cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are hand held menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.
• The lighting levels are varied.

You are on Standard Toilet(s) (Next to The Lagan Bar). Skip to the next section.

Standard Toilet(s) (Next to The Lagan Bar)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located next to The Lagan Bar.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal in the male toilet(s).
  • The height of the lowered urinal is 48cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is push.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • There is a/are similar standard toilet(s) available.

You are on Entrance (Smoking Terrace - Next to the Lagan Bar). Skip to the next section.

Entrance (Smoking Terrace - Next to the Lagan Bar)

• This entrance is located to the rear of the Lagan Bar.
• There is step-free level access at the entrance.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There are double manual doors which open away from you.
• The width of the opening is 156cm.
• There is an oversized threshold at the opening.
• The doors have a high colour contrast.
• There is a second automatic door which open by sliding.
• The width of the opening is 103cm.
• There is an oversized threshold at the opening.
• The second door has a medium colour contrast.

You are on Departure Gates. Skip to the next section.

Departure Gates

• Gates 10 to 17 are located to the left and accessed via a corridor between Aelia Duty Free Shop and Starbucks Coffee.
• Gate 18 is located in the Departure Lounge next to JD Sports.
• For more information about Departure Gates 10 - 14 please click here (opens in new tab)
• For more information about Departure Gates 16 and 17 please click here (opens in new tab)
• For more information about Departure Gate 18 please click here (opens in new tab)
• Gates 20 - 28 are located on the pier, accessed along the corridor between Fed & Watered and The Lagan Bar.
• For more information about Departure Gate 20 please click here (opens in new tab)
• For more information about Departure Gates 21, 26 and 27 please click here (opens in new tab)
• For more information about departure gates 22, 23, 24 and 25 please click here (opens in new tab)
• For more information about Departure Gates 28 and 29 please click here (opens in new tab).