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Great Hollands Health Centre - MSK Physiotherapy

Great Hollands Square, Bracknell, Berkshire, RG12 8WY

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Access Guide

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Getting To (MSK Physiotherapy)

  • The most accessible route from Great Hollands Shopping Centre Car Park has a slight ramp or slope and a dropped kerb.
  • Access to MSK Physiotherapy is via the Great Hollands Health Centre Main Entrance.
  • There is not a drop-off point at this entrance.
  • MSK Physiotherapy is located at the rear of the Great Hollands Health Centre.
  • From the main entrance, proceed ahead to the main community reception.
    Once you have booked in, head to the waiting area off the GP Surgery waiting area where a member of staff will meet and escort you to the department.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • View more information on getting to and around the hospital (opens new tab)

Parking (Great Hollands Shopping Centre Car Park)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Great Hollands Road.
    • The name of the car park is Great Hollands Shopping Centre Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 102cm.
  • The height of the hand sanitiser is 115cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 104cm.
  • The door has a medium visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 100cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Reception (Main Community Reception)

  • The reception is located to the right from the main entrance.
  • The distance from the main entrance is 5m.
  • The most accessible route to reception has doors permanently held open and narrow walkways.
  • There is step-free level access to reception.
  • The height of the reception desk is 103cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Seating Area (MSK Physiotherapy, Talking Therapies and Speech and Language Therapy)

  • The waiting area is located to the left from the main entrance, off the GP Surgery waiting area.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • The chairs are fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

Department / Service (MSK Physiotherapy)

  • Location and Access View
    • MSK Physiotherapy is located at the rear of the building on the right hand side.
    • There is no signage on or near the door.
    • There is step-free level access into this area.
    • There is a bell at a height of 155cm.
    • There is a single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door is permanently held open.
    • The width of the opening is 75cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • There is not a hearing assistance system.
    • The nearest toilet with adaptations is located off the GP Surgery waiting area.

Consultation / Medical Room (Treatment Room 1)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 1.
  • The room is located along the MSK Physiotherapy department corridor.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Treatment Room 3)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 3.
  • The room is located along the MSK Physiotherapy department corridor.
  • The most accessible route to the room has narrow walkways and step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Gym (MSK Physiotherapy)

  • The gym is located along the MSK Physiotherapy department corridor.
  • There is step-free level access into the gym.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 77cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed at specific times.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Seating available in this area includes: benches, chairs without armrests and chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.