Access Guide
Getting To (Talking Therapies and Speech and Language Therapy)
- The most accessible route from Great Hollands Shopping Centre Car Park has a slight ramp or slope and a dropped kerb.
- Access to Talking Therapies and Speech and Language Therapy is via the Great Hollands Health Centre Main Entrance.
- There is not a drop-off point at this entrance.
- Talking Therapies and Speech and Language Therapy is located within consultation rooms throughout Great Hollands Health Centre.
- From the main entrance, proceed ahead to the main community reception.
Once you have booked in, head to the waiting area off the GP Surgery waiting area where a member of staff will meet and escort you to your appointment. - Internally the most accessible route has step-free level access.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- View more information on getting to and around the hospital (opens new tab)
Parking (Great Hollands Shopping Centre Car Park)
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Great Hollands Road.
- The name of the car park is Great Hollands Shopping Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 102cm.
- The height of the hand sanitiser is 115cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 104cm.
- The door has a medium visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 100cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception (Main Community Reception)
- The reception is located to the right from the main entrance.
- The distance from the main entrance is 5m.
- The most accessible route to reception has doors permanently held open and narrow walkways.
- There is step-free level access to reception.
- The height of the reception desk is 103cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Seating Area (MSK Physiotherapy, Talking Therapies and Speech and Language Therapy)
- The waiting area is located to the left from the main entrance, off the GP Surgery waiting area.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Department / Service (Talking Therapies and Speech and Language Therapy)
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Location and Access
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- Talking Therapies and Speech and Language Therapy is located throughout the Great Hollands Health Centre.
- There is step-free level access into this area.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Some signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 5 consultation/medical rooms available.
- There is not a hearing assistance system.
- The nearest toilet with adaptations is located off the GP Surgery waiting area.
Consultation / Medical Room (Talking Therapies)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Talking Therapies.
- The room is located along the main corridor at the rear of the building.
- The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Talking Therapies / Smoking Cessation Clinic Room)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Talking Therapies / Smoking Cessation Clinic Room.
- The room is located to the left from the main entrance, off the staff meeting room.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Patients are escorted to this room.
Consultation / Medical Room (Speech Therapy)
- There is 1 consultation/medical room available.
- The room surveyed was; Speech Therapy.
- The room is located to the left from the main entrance.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.