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Malta Marriott Resort & Spa - Balluta Bay

39 Main Street, Balluta Bay, Malta, STJ1017

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Access Guide

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Overview

  • About View
    • Malta Marriott Resort and Spa is a 5* hotel, located alongside a tranquil seafront promenade in Balluta Bay, Malta.
    • There are 301 bedrooms.
    • There is step-free level access to all bedrooms.
    • There are 5 bedrooms with adaptations.
    • There is step-free level access to all bedrooms with adaptations.
    • Some of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a wheel-in shower.
    • 2 bedrooms with adaptations have an ensuite with a bath.
    • Only assistance dogs are welcomed here.
    • Shared facilities include: restaurants, bars, a gym, a spa, shops and swimming pools.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free access via a slight ramp at the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the lower seating area in the lobby, the Niche Artistic Perfumes and the lower seating area in Marketplace Restaurant.
    • The following areas have step-free access via ramps: the spa, indoor pool, gym, the terrace from the Atrio Bar and lobby area, the sundeck pool on level 12 and the lift from the car park.
    • There are manual doors along circulation routes.
    • Access throughout may include pillars.
    • Levels -2 to 13 can be accessed via a standard lift.
    • 4 lifts serve Levels 0 to 13.
    • 1 of the lifts serves Level 0 to Level -1 and Level -2 (the car park).
    • 1 of the lifts serves Level 2 to 0 (to access the Cala Lido Pool and Cala Bar and Restaurant).
    • 1 of the lifts accesses the lower and upper levels of the spa.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair, a deaf alert system, a medication fridge, vibrating pillows and a shower chair.
    • The alternative formats documents can be provided in include: large print (on request).
    • There is a water bowl available for assistance dogs.
    • Staff receive the following training: Autism Awareness and Sunflower Lanyard Scheme training.
  • Related Access Guides View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 8 toilets with adaptations.
    • The toilets with adaptations are located on level 0 beyond the hairdressers, on level 1 near the conference rooms, on level 2 opposite the Marketplace Restaurant, on level 2 within the spa changing rooms, on level 2 to the right hand side of the Cala Bar and Restaurant, on level 3 within the Atrio Restaurant, on level 12 near the Sundeck Pool and Bar, and on level 13 opposite the M Club Lounge.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located in the same locations as the toilets with adaptations.
  • Changing Facilities View
    • Standard changing facilities are located within the spa and to the right hand side of the Cala Bar and Restaurant.
    • Parent and baby changing facilities are located within various toilets with adaptations.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located within the changing rooms in the spa and within the toilet with adaptations to the right hand side of the Cala Bar and Restaurant.
    • Standard shower facilities are located within the changing rooms in the spa, to the right hand side of the Cala Bar and Restaurant and next to all pools.

Parking (Underground Levels -1 and -2)

  • Car Park View
    • The car park is located on levels -1 and -2.
    • The car park is underground.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 99cm.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 312cm (width) x 544cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 6m from the lift to access the entrance on level 0.
    • The most accessible route from the Blue Badge parking has a slight ramp.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located immediately outside the entrance on Level 0.
    • There is a dropped kerb with tactile paving from the drop-off point.

Lift (Underground Parking)

  • The lift surveyed is located opposite the entrance on level 0.
  • The distance from the level 0 entrance is 20m.
  • The most accessible route to the lift has a slight ramp.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 0, -1 and -2 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 121cm (width) x 138cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Entrance (Level 0)

  • This entrance is located at the rear of the hotel on level 0.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 190cm.
  • The doors have a low colour contrast.
  • There is a key pad for late night access at a height of 120cm.

Lobby (Level 0)

  • Location View
    • The reception is located straight ahead from the level 0 entrance.
    • The distance from the level 0 entrance is 12m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 115cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 71cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables and coffee tables.

Toilet with Adaptations (Level 0 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 0, to the right hand side from the level 0 entrance.
    • The distance from the level 0 reception desk is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 92cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 135cm (width) x 209cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 66cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 53cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 89cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 86cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Parking (Level 3)

  • Car Park View
    • The car park is located across the road from the main entrance.
    • The car park is sheltered.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 97cm.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The Blue Badge parking bay dimensions are 275cm (width) x 550cm (depth).
    • There are no hatched/marked zones around the Blue Badge parking bay.
    • The nearest designated bay is 30m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight ramps.
    • This route has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.

Entrance (Main - Level 3)

  • This entrance is located at the front of the hotel.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the right going up.
  • There are 2 steps as you enter.
  • There are no handrails for the steps.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 22cm.
  • The depth of the steps is between 30cm-45cm.
  • There is a single automatic door.
  • The door opens by revolving.
  • The height of the slow down button is 102cm.
  • The width of the opening is 138cm.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 102cm.

Lobby (Level 3)

  • Access View
    • There is step-free level access to the lobby.
    • The following are located in the lobby area: reception / check-in, a concierge service, a shop and a seating area.
    • There is step-free level access throughout the majority of the lobby area.
    • The following areas have stepped access: the lower seating area in the lobby and the Niche Artistic Perfumes shop.
    • Some flooring is shiny and patterned.
    • There is background noise which varies depending on the time of day.
    • Lighting levels vary due to the size of the space.
  • Reception / Check-In View
    • The height of the reception desk is 119cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 62cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
  • Other Services View
    • The Concierge desk was surveyed.
    • The height of the desk is 119cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 82cm.
    • The desk has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • The Guest Relations desk was surveyed.
    • The height of the desk is 78cm.
    • There is not a lowered section at the desk.
    • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
  • Seating View
    • Seating available in this area includes: chairs with armrests, armchairs, sofas, benches and high stools.
    • Furniture available in this area includes: coffee tables and high tables.
    • The surface height of the tables/desks is not suitable for wheelchair users.
    • The clear height under the tables/desks is not suitable for wheelchair users.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest.

Lift (Level 0 to Level 13)

  • The lift surveyed is located on level 3, to the left hand side of the main reception desk (or to the left hand side of the reception desk on level 0).
  • The distance from the level 3 main reception desk is 20m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 0 to 13 can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 800kg.
    • The control buttons have a low colour contrast.
    • The lift door opening width is 92cm.
    • The internal dimensions of the lift are 117cm (width) x 150cm (depth).
    • The control buttons have a low colour contrast.
    • None of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • The lifts are called and the required floor selected at the control panel outside the lifts by using your room key card.
    • The control panel is 80cm high.

Stairs (Level 0 to Level 3)

  • The stairs are located to the left hand side of the level 3 main reception desk in the lobby.
  • Levels 0 to 3 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were even at the time of the survey.
  • The steps are narrower towards the centre of the spiral staircase.

Hotel Corridors

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • There are manual doors along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels vary due to the size of the space.

Bedroom and Ensuite with Adaptations (Accessible Supreme Room 407 - Level 4)

  • Bedroom Access View
    • The bedroom surveyed is located on level 4.
    • The distance from the lift is 25m.
    • The most accessible route to the bedroom has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • Entry to the room is by a key card reader.
    • The height of the key card reader is 113cm.
    • The door opens inwards and has a medium colour contrast.
    • The door requires effort to open.
    • The width of the opening is 89cm.
  • Bedroom Features View
    • The bedroom has a king bed.
    • The top of the mattress is 63cm from the floor.
    • The space under the bed is 10cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • Seating available in the bedroom includes: a chair with armrests, a chair without armrests and a stool.
    • Furniture available in the bedroom includes: a desk, a table and a coffee table.
    • The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
    • There is an emergency phone.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
    • There is a balcony, which is accessed via a manual door.
    • The width of the balcony door opening is 90cm.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • There is a 1.5cm high lip at the door threshold.
    • The ensuite door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 236cm (width) x 370cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 65cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 56cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 178cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • The ensuite has a wheel in shower and a bath.
    • There is not room for a wheelchair user to manoeuvre in the shower.
    • There is a fixed shower head.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
    • The height of the side of the bath from floor level is 57cm.
    • The bath has a lever mixer control.

Bedroom and Ensuite with Adaptations (Accessible Executive Suite 747 - Level 7)

  • Bedroom Access View
    • The bedroom surveyed is located on level 7.
    • The distance from the lift is 30m.
    • The most accessible route to the bedroom has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • Entry to the room is by a key card reader.
    • The height of the key card reader is 113cm.
    • The door opens inwards and has a medium colour contrast.
    • The door requires effort to open.
    • The width of the opening is 88cm.
  • Bedroom Features View
    • The bedroom has a king bed.
    • The top of the mattress is 63cm from the floor.
    • The space under the bed is 10cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • Some flooring is patterned.
    • Seating available in the bedroom includes: a chair with armrests, a chair without armrests and a stool.
    • Furniture available in the bedroom includes: a desk, a table and a coffee table.
    • The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
    • There is an emergency phone.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.
    • This bedroom does not have an adjoining room.
    • There is a balcony, which is accessed via a manual door.
    • The width of the balcony door opening is 90cm.
    • There is an 85cm wide open doorway into the bedroom area.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 203cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 55cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.
    • There are two separate doors to access the ensuite toilet and the ensuite bathroom.

Shower with Adaptations (Accessible Executive Suite 747 - Level 7)

  • Access View
    • The shower surveyed is located to the far right hand side of the bedroom, next to the balcony door.
    • The distance from the entrance to the bedroom is 8m.
    • The most accessible route to the shower has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the facility.
    • The door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 80cm.
    • The door has no lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
    • There is a fixed shower head and a separate adjustable shower head.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 164cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is a 1cm lip at the entrance to the shower.

Toilet with Adaptations (Spa and Indoor Pool Changing Area - Female - Level 2 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located within the changing rooms in the spa.
    • The distance from the spa entrance is 40m.
  • Route View
    • The most accessible route to the toilet has a slight ramp.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 210cm (width) x 208cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 136cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 79cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 95cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Marketplace Restaurant - Level 2 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 2, opposite the Marketplace Restaurant.
    • The distance from the Marketplace Restaurant entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 258cm (width) x 193cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 200cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 86cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 88cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 99cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Atrio Restaurant and Bar - Level 3 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 3, between the Atrio Bar and the Atrio Restaurant.
    • The distance from the Atrio Restaurant entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 98cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 190cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 52cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 83cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 85cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 117cm from the floor.
    • The height of the baby change facility when in use is 95cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Sundeck Pool and Bar - Level 12 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 12, off the room corridor to the left hand side, before the doors to access the Sundeck Pool and Bar.
    • The distance from Sundeck Pool and Bar entrance is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 89cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 209cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 67cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 90cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 122cm from the floor.
    • The height of the baby change facility when in use is 82cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (M Club Lounge - Level 13 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 13, opposite the M Club Lounge.
    • The distance from the M Club Lounge entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 93cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 224cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 55cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 77cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 72cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 123cm from the floor.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Grounds

  • About View
    • The following is available in this area: gardens, walkways, grounds, swimming pools and restaurants.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: block paving, paving slabs and bonded gravel.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: bollards.
    • There is wayfinding and overhead / area signage in this area.
    • There are some seats situated along the paths for people to rest.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps: access to The Villa and access to the resort from the car park.

Lift (Cala Lido Pool, Bar and Restaurant - Levels -1 , 0 and 1)

  • The lift surveyed is located across the road from the level 3 main entrance.
  • The distance from the main entrance is 30m.
  • The most accessible route to the lift has a slight ramp.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Level -1, 0 and 1 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 800kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 88cm.
    • The internal dimensions of the lift are 116cm (width) x 146cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.
    • Alternative access to the lift can be accessed via the gym on level 2, then using the tunnel which goes under the road.

Toilet with Adaptations (Cala Lido Pool and Bar - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right hand side of the Cala Bar and Restaurant.
    • The distance from the lift is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 241cm (width) x 273cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 145cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 52cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a medium colour contrast.
    • There is a dropdown rail for the shower.
    • The dropdown rail for the shower has a medium colour contrast.

Lift (The Villa - Level 0 to Level 1 - Rosami Restaurant)

  • The lift surveyed is located on the left hand side as you enter The Villa.
  • The distance from the entrance to The Villa is 4m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 0 and 1 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 100cm (width) x 150cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • Lighting levels were even at the time of the survey.