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Overview

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• About View
  • Pine Cliffs Resort is split into 6 distinct types/areas of accommodation tailored to different travel needs:
  • - Pine Cliffs Hotel, a Luxury Collection Resort
  • - Pine Cliffs Ocean Suites, a Luxury Collection Resort
  • - Pine Cliffs Residence, a Luxury Collection Resort
  • - Pine Cliffs Gardens
  • - Pine Cliffs Suites and Vacation Club
  • - Pine Cliffs Village
  • In total there are 817 accommodation options made up of rooms, suites, apartments, residences, villas and townhouses.
  • There are 5 bedrooms with adaptations across the resort.
  • This Detailed Access Guide is for Pine Cliffs Suites and Vacation Club, which is equally made up of golf and vacation club suites (3 of each).
  • The 6 buildings are: C1 (Figueira), C2 (Amendoeira), C3 (Limoeira), C4 (Laranjeira), C5 (Oliveira) and C6 (Romanzeira).
  • There are 78 suites across the 6 buildings (39 Golf and 39 Vacation Club).
  • The suite with adaptations (C601) is located in C6 (Romanzeira).
  • C6 (Romanzeira) building was surveyed.
  • There is stepped access to the bedrooms.
  • There is 1 bedroom with adaptations.
  • There is stepped access to the bedroom.
  • The bedroom has an ensuite bathroom with a wheel in shower.
  • Only assistance dogs are welcomed here.
  • Shared facilities include: a restaurant, a bar, shops and a swimming pool.
  • This part of the resort is also where the Golf and Country Club, Golf Academy, Active Studio, Annabel Croft Tennis Academy, Professional Football Centre and Porto Pirata Kids Village are located.
• Parking and Public Transport View
  • The venue has its own car park.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is stepped access at the most accessible entrance.
  • There is step-free level access throughout all areas.
  • There are no doors to open along circulation routes.
  • Access throughout may include narrow walkways.
  • The ground, 1st and 2nd floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.
• Related Access Guides View
  • View information on Pine Cliffs Resort - Albufeira - Pine Cliffs Suites and Vacation Club - Food and Drink (opens new tab).
  • View information on Pine Cliffs Resort - Albufeira - Pine Cliffs Suites and Vacation Club - Swimming Pools and Fitness (opens new tab).
  • View information on Pine Cliffs Resort Overview and Beach (opens new tab).

You are on Toilet and Changing Facilities (Pine Cliffs Suites and Vacation Club). Skip to the next section.

Toilet and Changing Facilities (Pine Cliffs Suites and Vacation Club)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located at the Golf and Country Club (next to the Clubhouse Restaurant), next to the pool at the Golf and Country Club and at the Golf Academy.
  • The transfer space varies between toilets with adaptations.
  • Female and male step-free standard toilet facilities are located at the Golf and Country Club (next to the Clubhouse Restaurant) and next to the pool at the Golf and Country Club.
  • Female and male step-free standard toilet facilities are located at the Tennis Academy.
  • Female and male standard toilet facilities with stepped access are located in the Golf Academy.
  • Female and male standard toilet facilities with stepped access are located on the outer wall of the Members and Guest Service Reception.
  • There are also toilets for children (with stepped access) in the Porta Pirata Kids Village.
• Changing Facilities View
  • Parent and baby changing facilities are located in the standard male and female toilets next to the pool.
• Washroom and Shower Facilities View
  • Standard shower facilities are located next to the pools.

You are on Parking (Romazeira). Skip to the next section.

Parking (Romazeira)

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• Car Park View
  • The car park is located in front of the building.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are no designated Blue Badge parking bays available.
  • The walkway from the car park, which bypasses 4 steps, has a width of 111cm.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Building Access Point (Romazeira). Skip to the next section.

Building Access Point (Romazeira)

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• Access Point View
  • This access point is located at the front of the building.
  • The access point is not clearly signed.
  • There is step-free level access at the access point.
  • There is a single gate at this access point.
  • The gate is permanently held open.
  • The width of the opening is 122cm.
  • The gate has a high colour contrast.
  • The walkway immediately beyond the access point has a width of 109cm.
  • This access point bypasses 4 steps at the alternative access point (in the same location).

You are on Building Corridors (Romazeira). Skip to the next section.

Building Corridors (Romazeira)

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout walkways.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include narrow walkways.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is patterned.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.

You are on Entrance (Ground Floor - Romazeira - Suite C601). Skip to the next section.

Entrance (Ground Floor - Romazeira - Suite C601)

• This entrance is located on the ground floor of Building C6 (Romazeira).
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There is one step as you enter.
• There are no handrails for the step.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the step is 3cm.
• There is a key fob/card reader at a height of 105cm.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 87cm.
• The door has a high colour contrast.

You are on Kitchen, Diner and Lounge (Romazeira - Suite C601). Skip to the next section.

Kitchen, Diner and Lounge (Romazeira - Suite C601)

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• Kitchen View
  • The kitchen is located ahead and to the right as you enter the suite.
  • There is step-free level access into the kitchen.
  • There is an opening without doors.
  • The width of the opening is 132cm.
  • Some flooring is patterned.
  • The walls and floor have a medium colour contrast.
  • The work surface is 107cm from the floor.
  • A lowered work surface is available.
  • The lowered surface does not have a knee recess.
  • The lowered work surface is 87cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 87cm from the floor.
  • A lowered hob is not available.
  • The oven is not at a suitable height for a wheelchair user.
  • The sink is 87cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge freezer, a dishwasher, a washing machine, a microwave, a kettle and a toaster.
  • The following appliances are at a suitable height for a wheelchair user: washing machine.
  • Lighting levels were even at the time of the survey.
• Dining Room View
  • The dining room is located between the kitchen and the lounge in the communal space.
  • There is step-free level access into the dining room.
  • Some flooring is patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
• Lounge View
  • The lounge is located at the far end of the communal space.
  • There is step-free level access into the lounge.
  • The area is open plan.
  • Some flooring is patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in the lounge includes: armchairs and sofas.
  • Some seating is fixed.
  • Furniture available in the lounge includes: coffee tables.
  • There is a TV.
  • Lighting levels were even at the time of the survey.
  • There is a terrace, which is accessed via a manual door from the lounge.
  • The width of the opening is 48cm.
  • There is a 10cm step down to the terrace.

You are on Bedroom and Ensuite with Adaptations (Romazeira - Suite C601). Skip to the next section.

Bedroom and Ensuite with Adaptations (Romazeira - Suite C601)

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• Bedroom Access View
  • The bedroom surveyed is located on the ground floor of Building C6 (Romazeira).
  • The distance from the suite entrance is 6m.
  • The most accessible route to the bedroom has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the bedroom.
  • The door opens inwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
• Bedroom Features View
  • The bedroom has a king bed.
  • The top of the mattress is 58cm from the floor.
  • The space under the bed is 10cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed.
  • Some flooring is patterned.
  • Seating available in the bedroom includes: a chair without armrests and a stool.
  • Furniture available in the bedroom includes: a desk.
  • The following is also available in this bedroom: bedside plug sockets.
  • There is no emergency alarm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • This bedroom does not have an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens by sliding and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 102cm.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 395cm (width) x 184cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 125cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is no dropdown grab rail for the toilet.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 52cm from the floor.
  • The wash basin has twist/turn mixer taps.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 82cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a bar of soap.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 173cm from the floor.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a wheel in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 44cm from the floor.
  • There is a grab rail for the shower.
  • The grab rail for the shower has a medium colour contrast.
  • There is a dropdown rail for the shower.
  • The dropdown rail for the shower has a medium colour contrast.
  • There is no emergency alarm.
  • There shower area has 5cm high curved border around it.

You are on Standard (2nd) Bedroom (Romazeira - Suite C601). Skip to the next section.

Standard (2nd) Bedroom (Romazeira - Suite C601)

• The bedroom surveyed is located to the left as you enter.
• The distance from the suite entrance is 1m.
• The most accessible route to the bedroom has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access into the bedroom.
• The door opens inwards and has a low colour contrast.
• The door is easy to open.
• The width of the opening is 86cm.

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• Bedroom Features View
  • The bedroom has twin single beds.
  • The top of the mattress is 59cm from the floor.
  • The space under the bed is 10cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed.
  • Some flooring is patterned.
  • Seating available in the bedroom includes: a chair without armrests.
  • Furniture available in the bedroom includes: a desk.
  • The following is also available in this bedroom: TV with subtitles.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Shared Bathroom (Romazeira - Suite C601). Skip to the next section.

Standard Shared Bathroom (Romazeira - Suite C601)

• The bathroom surveyed is located to the right as you enter the suite.
• The distance from the suite entrance is 1m.
• The most accessible route to the bathroom has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access into the bathroom.
• The door opens inwards and has a low colour contrast.
• The door is easy to open.
• The width of the opening is 77cm.
• The door has a twist lock.
• Internally the door has a medium colour contrast.

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• Dimensions and Features View
  • The dimensions of the bathroom are 220cm (width) x 158cm (depth).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • The toilet seat has a low colour contrast.
  • The toilet roll holder has a medium colour contrast.
  • There is a bar of soap.
  • There is a hand towel for drying hands.
  • There is not a hand dryer.
  • The wash basin has twist/turn mixer taps.
  • The bathroom has a pedal bin.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a shower with a step.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are lever mixer.
  • The shower has a dropdown rail and a grab rail.
  • The height of the shower step is 17cm.

You are on Lift (Romazeira). Skip to the next section.

Lift (Romazeira)

• The lift surveyed is located to the right as you access the ground floor corridor.
• The distance from the car park is 15m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.

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• Standard Lift View
  • The ground, 1st and 2nd floors can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.

You are on Stairs (Romazeira). Skip to the next section.

Stairs (Romazeira)

• The stairs are located just beyond the access points to the building.
• The ground, 1st and 2nd floors can be accessed by these stairs.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm-45cm.

You are on Grounds (Pine Cliffs Suites and Vacation Club). Skip to the next section.

Grounds (Pine Cliffs Suites and Vacation Club)

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• About View
  • The following is available in this area: sports pitches, sports courts, walkways, grounds, swimming pools, a restaurant and a golf course.
  • Additional facilities in this area include: Porta Pirata Kids Village, the Professional Football Centre, the Annabel Croft Tennis Academy, the Golf and Country Club, the Active Studio, the Golf Academy and the car and bicycle hire office.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: concrete, block paving and cobbles.
  • The majority of the surfaced footpaths are not wide enough for wheelchair users.
  • Some footpaths have sections with potential obstacles such as: uneven surfaces and bollards.
  • There is wayfinding signage in this area.
  • There are not any seats situated along the paths for people to rest.
  • There is not step-free level access throughout.
  • The following areas have stepped access: most of the tennis courts and parts of the Kids Village.
  • The following areas have step-free access via ramps: some tennis courts, the golf club and the golf academy.

You are on Porto Pirata Kids Village Access Point. Skip to the next section.

Porto Pirata Kids Village Access Point

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• Access Point View
  • This access point is located in the grounds of the resort between the Ocean Suites and the Pine Cliffs Suites.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • There is step-free level access at the access point.
  • There is a single gate at this access point.
  • There is a key fob/card reader at a height of 117cm.
  • The gate opens towards you.
  • The gate is easy to open.
  • The width of the opening is 124cm.
  • The gate has a low colour contrast.

You are on Porto Pirata Kids Village Building. Skip to the next section.

Porto Pirata Kids Village Building

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• Location and Route View
  • The Kids Club reception is located within the pirate ship play area.
  • The most accessible route has step-free level access.
  • This route has uneven surfaces.
• Access View
  • There is step-free level access into the building.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 74cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
• Building information View
  • Services and facilities available in the building include: a reception, seating and play area for children.
  • There is not a toilet with adaptations available.
  • The building has 1 floor.
• Getting Around View
  • There is step-free level access throughout all areas.
  • There is background noise.
  • Seating available in the building includes: chairs without armrests and sofas.
  • Lighting levels were low at the time of the survey.
• Counters View
  • The reception counter was surveyed.
  • It is located immediately beyond the entrance, to the right.
  • Signage is not provided for the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were low at the time of the survey.

You are on Porto Pirata Kids Village. Skip to the next section.

Porto Pirata Kids Village

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• About View
  • The following is available in this area: a playground and a swimming pool.
  • Additional facilities in this area include: reception, pirate ship play areas, a crèche/kindergarten, an air bungee, trampolines, a crazy golf course and a basketball court.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: tarmac.
  • The majority of the surfaced footpaths are wide enough for wheelchair users.
  • There are also unsurfaced paths/trails in some areas.
  • Path or trail surfaces consist of: compact gravel and sand.
  • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
  • Some paths/trails have sections with: uneven surfaces.
  • There is no signage in this area.
  • There are seats situated along the paths for people to rest.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the crazy golf course, the swimming pool, and the kindergarten (and some play equipment).
  • There are some easy slopes on the paths around the site.
• Playground View
  • Some of the play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rocking, climbing, balancing, crawling and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
  • Routes around the play equipment are not firm and even.
  • The majority of routes around the play equipment are at least 150cm wide.

You are on Standard Toilet Facilities (Porto Pirata Kids Village). Skip to the next section.

Standard Toilet Facilities (Porto Pirata Kids Village)

• The female and male standard toilet facilities were surveyed.
• The toilets are located next to the reception building.
• The distance from the reception entrance is 12m.
• The most accessible route to the toilets has step-free level access.
• There are no doors to open along the most accessible route.
• This route has uneven surfaces.
• There is one step into the toilets.
• There are no handrails for the step.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the step is 10cm.
• There is pictorial signage on or near the door.
• The door opens outwards and has a high colour contrast.
• The door is easy to open.
• The width of the opening is 77cm.
• Internally the door has a high colour contrast.
• There are not ambulant toilet facilities available.
• Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
• The wash basin has a lever mixer tap.
• Hand drying facilities include: a wall mounted towel dispenser.
• A baby changing table is available.
• The height of the baby change facility when in use is 93cm.
• Lighting levels were low at the time of the survey.
• These are toilets for children.
• The surface is sandy on the approach to the toilets.
• The baby change table is located in the female toilet.
• There is also a shower cubicle in the female toilet.
• The shower cubicle has a 14cm step.

You are on Annabel Croft Tennis Academy Shop. Skip to the next section.

Annabel Croft Tennis Academy Shop

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• Access to the Shop View
  • The Annabel Croft Tennis Academy is located in the grounds of the resort, opposite the Kids Village and car rental building.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is one step into the shop.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the step is 15cm.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 93cm.
  • The door has a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays.
  • Product displays/containers that may be more difficult for some to reach or open include: high shelving.
  • There is no (or very little) background noise.
  • Lighting levels were low at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located immediately beyond the entrance.
  • Signage is not provided for the counter.
  • The height of the counter is 77cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were low at the time of the survey.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Europcar Rental. Skip to the next section.

Europcar Rental

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• Access to the Shop View
  • The Europcar rental office is located in the grounds of the resort, next to the Kids Village and Tennis Academy.
  • Vehicles and bicycles can be hired from here.
  • The most accessible route has steep slopes.
  • There are no doors to open along the most accessible route.
  • There is a gate at the access point to the Europcar site.
  • The gate is permanently held open and has an opening width of 90cm.
  • There is one step into the shop.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 3cm.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 73cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • There is no (or very little) background noise.
  • Seating available for customers includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located to the right as you enter.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.
  • There is a touchscreen available for customers to use for placing orders.
  • The height of the touchscreen is 106cm - 115cm.

You are on Golf and Country Club Shop. Skip to the next section.

Golf and Country Club Shop

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• Access to the Shop View
  • The Golf and Country Club Shop is located in the grounds of the resort.
  • The most accessible route has a slight ramp.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is one step into the shop.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 7cm.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • Some flooring is shiny and patterned.
  • There may be background noise.
  • Lighting levels vary due to the use of large glazed walls.
• Payment Counters and Checkouts View
  • The payment counter is located to the left as you enter.
  • Signage is not provided for the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is moveable.
  • There is not a hearing assistance system.
  • Lighting levels vary due to the use of large glazed walls.

You are on Golf Academy Shop. Skip to the next section.

Golf Academy Shop

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• Access to the Shop View
  • There is one step into the shop.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 12cm.
  • There is a single manual door.
  • The door is permanently held open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 120cm.
  • The door has a high colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • There is no (or very little) background noise.
  • Seating available for customers includes: armchairs.
  • Lighting levels were even at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located to the right as you enter.
  • Signage is not provided for the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has windows which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.
  • The academy classroom is accessed via the shop.

You are on Toilet with Adaptations (Golf and Country Club Pool - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Golf and Country Club Pool - Transfer Both Sides)

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• Location View
  • The toilet surveyed is located in a WC block next to the pool.
  • The distance from the pool is 22m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 228cm (width) x 220cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 98cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 93cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 110cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 130cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a waste bin, a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Golf and Country Club - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Golf and Country Club - Transfer Both Sides)

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• Location View
  • The toilet surveyed is located on the outer wall, next to the shop and restaurant.
  • The distance from the restaurant is 5m.
• Route View
  • The most accessible route to the toilet has steep slopes.
  • There is a manual door along the most accessible route.
  • This route has uneven surfaces.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 227cm (width) x 216cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 97cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 95cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 87cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 111cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 90cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.
  • There is level access to the toilet from the side entrance of the restaurant.
  • The short steep slopes are along the cobbled approach from the front or rear of the Country Club.

You are on Toilet with Adaptations (Golf Academy - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Golf Academy - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located behind the driving range.
  • The distance from the academy entrance is 25m.
• Route View
  • The most accessible route to the toilet has steep ramps.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
• Access View
  • There is one step into the facility.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 10cm.
  • There is tactile and pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 214cm (width) x 212cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 120cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 84cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 110cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 90cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities (Members and Guest Service Reception). Skip to the next section.

Standard Toilet Facilities (Members and Guest Service Reception)

• The female and male standard toilet facilities were surveyed.
• The toilet is located on the outer wall of the Members and Guest Service Reception (building not otherwise in use).
• The most accessible route to the toilet has steep ramps.
• There are no doors to open along the most accessible route.
• There is one step into the toilet.
• There are no handrails for the step.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the step is 4cm.
• There is written text signage on or near the door.
• The door opens inwards and has a high colour contrast.
• The door requires effort to open.
• The width of the opening is 67cm.
• There is a second door.
• The door opens inwards and has a high colour contrast.
• The doors are easy to open.
• The width of the opening is 67cm.
• Internally the door has a high colour contrast.
• Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
• The wash basin has a lever mixer tap.
• Hand drying facilities include: a wall mounted towel dispenser.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.