Access Guide
Getting To (Children's Services)
- The most accessible route from the front car park to the Oak Tree Centre main entrance has a slight ramp or slope and bollards.
- Access to Children's Services is via the Oak Tree Centre main entrance.
- There is not a drop-off point at this entrance.
- Children's Services is located on the first floor of the Oak Tree Centre.
- Children's Services is approximately 8m from the right side lift.
- Enter the Oak Tree Centre via the main entrance, follow the main walkway then turn right.
Continue ahead to the right side lift.
Take the lift to the first floor.
Exit the lift and the Children's Services reception is located ahead and to the left. - Internally the most accessible route has step-free level access and a lift.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
- View more information on getting to and around the hospital (opens new tab)
Parking (Front Car Park)
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Car Park
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- The car park is located at the front of the Oak Tree Centre, at the end of Oak Drive.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 239cm (width) x 477cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 7m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Lift (Right Side Lift)
- The lift surveyed is located on the right side of the Oak Tree Centre.
- The distance from the main entrance is 18m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 106cm (width) x 157cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
Department / Service (Children's Services)
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Location and Access
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- Children's Services is located on the first floor of the Oak Tree Centre.
- View information on opening times.
- There is step-free level access into this area.
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Getting Around
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- There is step-free level access throughout.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 8 consultation/medical rooms available.
- There is not a hearing assistance system.
- The hoist is powered overhead.
- The following facilities are available for patients: a toilet with adaptations, standard toilets and a changing places facility.
Toilet and Changing Facilities (Children's Services)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you exit the right side lift on the first floor.
- The toilet with adaptations has a right hand transfer space.
- The female step-free toilet facilities are located to the left as you exit the right side lift on the first floor.
- The male step-free toilet facilities are located at the end of the walkway that is ahead as you exit the right side lift on the first floor.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located at the end of the walkway that is ahead as you exit the right side lift on the first floor.
- Parent and baby changing facilities are located within the play area to the right as you exit the right side lift on the first floor.
Reception (Children's Services Reception)
- The reception is located ahead and to the left as you exit the right side lift on the first floor.
- The distance from the right side lift is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is shiny and patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
Consultation / Medical Room (Clinic Room D)
- There are 5 consultation/medical rooms available.
- The room surveyed was; Clinic Room D.
- The room is located along the walkway at the rear of Children's Services.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 168cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Child Development)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Child Development.
- The room is located at the end of the walkway that is ahead as you exit the right side lift on the first floor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 197cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Physiotherapy)
- There is 1 consultation/medical room available.
- The room surveyed was; Physiotherapy.
- The room is located along the corridor at the front of Children's Services.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 197cm.
- The hoist is powered overhead and accesses all areas.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Baby Change)
- The room surveyed is located within the play area that is to the right as you exit the right side lift on the first floor.
- The distance from the right side lift is 12m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The width of the door opening is 81cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 93cm.
- There is a wash basin, a paper towel dispenser and an emergency alarm in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Places (Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located at the end of the walkway that is ahead as you exit the right side lift on the first floor.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the right side lift is 35m.
- The most accessible route to the Changing Places facility has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial, tactile, written text and Braille signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 280cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The transfer space on the left as you face the toilet is 205cm.
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 87cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 140cm.
- The facility hoist is powered overhead and accesses the changing bench and the toilet.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 109cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin, a sanitary bin and a waste bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you exit the right side lift on the first floor.
- The distance from the right side lift is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial, written text and Braille signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 141cm (width) x 209cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 77cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have varying visual contrasts.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 110cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a waste bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 140cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
