Access Guide
Access To
- The Food Court is located to the right as you enter Anselm on the ground floor, straight ahead at the top of the ramp.
- The Food Court can also be accessed from the basement and first floor of Anselm via the lift.
- View information on Anselm (opens new tab) .
- View information on opening times.
- The most accessible route has a steep ramp or slope and narrow walkways.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 3 steps with no handrails.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm .
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- There is no signage on or near the entrance.
- There is step-free level access to enter the Food Court.
- There are double automatic doors which open towards you.
- The push pad for the automatic doors is at a height of 97cm.
- The width of the opening is 141cm.
- There is a push pad or push button to exit at a height of 94cm.
Eating and Drinking
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Service
View
- This area has designated seating, self service counters, buffet counters and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are displayed on the counter, online, available in large print, available on a board and digital.
- The following dietary requirements can be catered for: dairy free, gluten free, lactose free, nut allergy, vegan and vegetarian.
- The following are available: takeaway cups, takeaway cutlery and easy grip cutlery.
- There is not a hearing assistance system.
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Order and Payment
View
- The buffet counter was surveyed.
- The counter is located to the right as you enter the food court.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has glazed screens and a television.
- The height of the tray rail is 85cm.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: high stools, benches and chairs without armrests.
- Furniture available in this area includes: high tables, tables and desks.
- Some chairs and tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
- There is a separate payment counter with a height of 87cm, and rack with cutlery and trays at a height of 50cm.
There is a Heat & Eat counter with microwave ovens, at a height of 95cm.
There is a water bottle filling station next to this with controls at a height of 96cm.
