Access Guide
Overview
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About
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- Rowan Williams Court is a large building with 3 floors.
- There are 2 main lifts (next to each other, forming one bank of lifts), and 4 main staircases within the building.
- The floors are signed as Ground, First and Second (0, 1 and 2 within the lifts).
- The reception desk at entrance is for the Student Zone.
- Student counselling rooms are located on the second floor and have step free access.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Gillingham.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
Getting Inside
- The approach to the building from North Road is step-free level (via very slight slopes).
- The approach to the building from all areas of the car park, including the drop off point and all Blue Badge bays, is step-free via steep ramps.
- Rowan Williams Court has one entrance, the main entrance.
This provides step-free level access to the ground floor of the building.
There are push-pad activated, double automatic doors at this entrance, with alternative double manual doors and a manual revolving door. - The main entrance is signed as "Canterbury Christ Church University - Rowan Williams Court".
Getting Around
- There is step-free level access throughout the building on all floors, and to all floors via the lifts.
- Floor surfaces along circulation routes are comprised of stone, low pile carpet and laminate, with the latter having a shiny finish. All flooring is smooth and even.
- There are resting areas in some circulation and lobby areas with a mixture of seating.
- Wall-mounted wayfinding and floor plan signage is provided throughout the building, and all rooms are clearly numbered and signed with written text on their doors.
- There are manual doors along circulation routes throughout the building; but all are permanently held open.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located immediately to the left as you enter the building through the main entrance, next to the entrance to Touchdown (Medway), and to the right and right again as you exit the lifts on the first floor and second floor.
- All toilets with adaptations have a right hand transfer space.
- The male and female step-free toilet facilities are located on the ground floor, straight ahead and on the left as you enter through the main entrance, and on the second floor, to the left as you exit the lifts.
- The female step-free toilet facilities are located on the first floor, to the left as you exit the lifts.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the shower with adaptations on the first floor.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located on the first floor, to the left and left again as you exit the lifts.
Rooms and Services in the Building
Parking
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Car Park
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- The car park is located in front, to the right, and to the rear left of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 127cm.
- The nearest designated bay is 8m from the main entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors, Blue Badge holders, permit holders, staff permit holders and student permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- The EV charging point was out of order when surveyed (April 2025). It is simply a charging socket only - there are no controls, with all functions handled via the PodPoint mobile app.
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Electric Vehicle Charging Points
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- There is 1 electric vehicle charging point.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 477cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left as you enter the main car park, next to the exit barrier.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 75cm.
- The width of the opening is 147cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is a manual revolving door and set of double manual doors, adjacent to the automatic doors surveyed, which can be used as alternative ways to enter the building.
Reception
- The reception is located immediately to the right as you enter the building through the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 117cm.
- There is a lowered section at the desk.
- The height of the lowered section is 78cm.
- The reception has a television and windows.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
- A water bowl for assistance dogs can be provided on request from the staff at reception.
Lift
- The lift surveyed is located straight ahead as you enter the building through the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the lift has step-free level access.
- The ground floor, first floor and second floor (signed as 0, 1 and 2 inside the lift) are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 108cm (width) x 208cm (depth).
- The internal lift control buttons have tactile markings, a medium visual contrast and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Main Stairs)
- The stairs surveyed are located straight ahead as you enter the building through the main entrance.
- The ground floor, first floor and second floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ground Floor - RWg01 - Shared - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located immediately to the left as you enter the building through the main entrance, next to the entrance to Touchdown (Medway).
- The distance from the main entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is numbered, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 168cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 116cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 106cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Shower with Adaptations (First Floor - RWf42)
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Location and Access
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- The shower surveyed is located on the first floor, to the left and left again as you exit the lift.
- The distance from the lift is 25m.
- The most accessible route to the shower has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is written text and numbered signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is no emergency alarm for the shower.
- There is a mirror.
- There is no shelf.
- The facility has a clinical waste bin.
- There is one coat hook.
- The coat hook is 149cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The flip-down shower seat is height-adjustable.
There is an additional height-adjustable flip-down dry seat for changing.
The room also contains a baby changing table at a height of 78cm.
