You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in September 2020.
• There is a hand sanitiser outside the entrance where Carnaby Street meets Broadwick Street. This hand sanitiser is 110cm in height.
  Covid-19 measures recommend keeping 2m apart.

You are on Overview. Skip to the next section.

Overview

• Kingly Court is a three-floor food and dining destination in the heart of Carnaby, located between Kingly Street and Carnaby Street, with access also via Beak Street.
• The main access points to Kingly Court are via Kingly Street, Carnaby Street and Beak Street.
• Kingly Court is a pedestrianised area with concrete paving and plenty of seating available.
• There are accessible and standard toilet facilities available on the second floor of Kingly Court, at the rear of the Security Office.
• To view the Access Guide for Carnaby Street please click here (new tab)..
• To view the Access Guide for Q-Park Soho please click here (new tab)..

You are on Getting Here (Carnaby). Skip to the next section.

Getting Here (Carnaby)

Collapse all Expand all

• By Bus View
  • The nearest bus stops to Carnaby are located along Regent Street. Bus routes 12, 22, 88, 94, 113, 139, 159 and 453 travel along Regent Street.
    It is also served by night bus routes N3, N15, N18, N22, N109, N113 and N136.
    All London buses have ramped access and dedicated space for wheelchair users.
  • For more information on London buses (Transport for London) please click here (opens new tab).
• By Underground View
  • Bond Street Station is served by the Central and Jubilee line services.
    The accessible entrance (with lift) is on Marylebone Lane, off the north side of Oxford Street.
    The entrances off the south side of Oxford Street or within the West One shopping Centre are accessed by steps or escalators only.
    Green Park Station is served by the Jubilee, Piccadilly and Victoria lines.
    The accessible step-free entrance can be accessed via the park at the rear of the station building.
    Oxford Circus Station is served by the Central, Bakerloo and Victoria line services.
    This station is accessed by steps only.
    Piccadilly Circus Station is served by Piccadilly and Bakerloo line services.
    This station is accessed by steps only.
  • For more information on London Underground (Transport for London) please click here (opens new tab).
• By Train View
  • London Euston Station and London Charing Cross Station have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
  • For more information on access and facilities at Euston Station please click here (opens new tab).
  • For more information on access and facilities at Charing Cross Station please click here (opens new tab).
• By Road View
  • Carnaby is pedestrianised and can be accessed via either Great Marlborough Street or Beak Street, from Regent Street.
  • For more information on driving in London please click here (opens new tab).
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    There is an underground car park with lift access (Q-Park Soho) on Poland Street, off Great Marlborough Street.
    There are 5 Blue Badge bays within this car park.
    There are on-street Blue Badge parking bays available on Marshall Street, off Beak Street.
  • For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
  • London Black Cabs can be hailed in any location or summoned by phone.
    The nearest taxi rank is located on the north side of Great Marlborough Street, opposite the access into Carnaby Street.
• By River View
  • Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
    The nearest pier is Westminster.
    This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
    There is step-free access onto the river buses, except at three piers.
    Please see the TFL website for details.
  • For more information on London River Bus services please click here (opens new tab).
• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
• By River View
  • For more information on travelling to London by air please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable route.
    The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.
• Security are on hand throughout the area.

You are on On Street Parking. Skip to the next section.

On Street Parking

Collapse all Expand all

• On Street Standard Parking View
  • Standard on street parking is available.
  • The on street standard parking bay(s) is/are located on Marshall Street and Broadway Street.
• Comments View
  • The on-street parking is pay and display and very limited.
  • There is a nearby car park available on Poland Street called Q-Park Soho.
  • Q-Park Soho has lift access and Blue Badge parking bays.

You are on Approach (Beak Street). Skip to the next section.

Approach (Beak Street)

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
• Comments View
  • The pathway slopes towards the centre away from the restaurants on either side.

You are on Access Point (Beak Street). Skip to the next section.

Access Point (Beak Street)

Collapse all Expand all

• Access Point View
  • This information is for the access point located on Beak Street.
  • There is step-free access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
  • Beyond the access point to Kingly Court there are a set of permanently held open gates (photograph 2). These doors close after midnight.

You are on Approach (Carnaby Street). Skip to the next section.

Approach (Carnaby Street)

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
• Comments View
  • The uphill slope is located on Carnaby Street, between Broadwick Street and Ganton Street.

You are on Access Point (Carnaby Street). Skip to the next section.

Access Point (Carnaby Street)

Collapse all Expand all

• Access Point View
  • This information is for the access point located on Carnaby Street.
  • There is ramped/sloped access at this access point.
  • There is not an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located in front of and immediately beyond the access point.
  • The gradient of the ramp/slope is slight.

You are on Ramp(s) / Slope(s) and Step(s) (Carnaby Street Access Point Corridor). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Carnaby Street Access Point Corridor)

Collapse all Expand all

• Ramp / Slope View
  • There is a ramp/slope located after you enter from the Carnaby Street Access Point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Approach (Kingly Street). Skip to the next section.

Approach (Kingly Street)

Collapse all Expand all

• Approach View
  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
  • There is a slope with a very easy incline.

You are on Outside Access (Kingly Street). Skip to the next section.

Outside Access (Kingly Street)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located on Kingly Street, next to Pizza Pilgrim.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Kingly Court'.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The width of the opening is 115cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Ramp(s) / Slope(s) and Step(s) (Kingly Street Entrance Corridor). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Kingly Street Entrance Corridor)

Collapse all Expand all

• Ramp / Slope View
  • There is a ramp/slope located in the corridor, just after the Kingly Street Entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Kingly Court. Skip to the next section.

Kingly Court

• The external areas are partially covered.
• The type of flooring in this area is tiles, stone, wood and concrete.
• Wall mounted signs are provided to aid wayfinding.
• The following types of seating can be found in this area; wooden benches, metal benches and chairs without armrests.
• Background music is not played in this area, however music may be played in the restaurants.
• There is step-free access throughout the ground floor level with a lift and two sets of stairs available to access the first and second floors.
• The ground floor has some uneven sections throughout .
• Both the first and second floors have wooden decked flooring and run around the perimeter of each floor.
• The lift is located between the Acai Berry and the Carnaby Street Access Point.

You are on Other Floors (1). Skip to the next section.

Other Floors (1)

Collapse all Expand all

• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located next to the Kingly Street Entrance and Pizza Pilgrims.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Other Floors (2). Skip to the next section.

Other Floors (2)

Collapse all Expand all

• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located next to The Good Egg Restaurant.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to Acai Berry and the Carnaby Street Access Point.
• The lift was out of use at the time of the survey.
• The lift is approximately 14m (15yd 11in) from the Carnaby Street Access Point.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 88cm (2ft 11in).

Collapse all Expand all

• Comments View
  • At the time of survey the lift was out of service.

You are on Entrance (Second Floor - Security Office, Accessible Toilet and Standard Toilets). Skip to the next section.

Entrance (Second Floor - Security Office, Accessible Toilet and Standard Toilets)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located on the second floor, next to Dirty Bones.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance, via lift.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 150cm (4ft 11in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 100cm.
  • There is a member of staff available for assistance at this entrance.
• Comments View
  • For entry you must use the intercom and security will release the lock on the door.

You are on Counter (Second Floor - Security Office). Skip to the next section.

Counter (Second Floor - Security Office)

Collapse all Expand all

• Counter View
  • The counter is located on the second floor, immediately beyond the Security Office entrance.
  • The counter is approximately 23m (25yd 6in) from the Lift.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are low to moderate.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is tiles.

You are on Accessible Toilet(s) (Second Floor - Security Office). Skip to the next section.

Accessible Toilet(s) (Second Floor - Security Office)

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located on the second floor, in the corridor to the rear of the Security Office.
  • This accessible toilet is approximately 29m (31yd 2ft) from the lift.
  • There is step-free access to the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 89cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a flush on the transfer side.
  • There is not spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 74cm.

You are on Standard Toilet(s) (Second Floor - Security Office). Skip to the next section.

Standard Toilet(s) (Second Floor - Security Office)

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located on the second floor, in the corridor to the rear of the Security Office.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 24m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.