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Blue Barnacle

Shipwreck Coast, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

Access Guide

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Ride/Attraction Summary

  • Summary View
    • Blue Barnacle is located in Shipwreck Coast.
    • For the Shipwreck Coast Access Guide please click here (new tab).
    • For Chessington World of Adventures Resort attractions map please click here (new tab).
    • This ride has separate access for Standard Passes, Ride Access Passes (via Main Exit) and Reserve and Ride.
    • The minimum standing height restriction is 1.1m.
    • Guests under 1.3m high must accompanied by an adult aged 16 or over.
    • The maximum chest size restriction is 129 inches.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for guests with back, heart or neck conditions.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for expectant mothers.
    • In the unlikely event of an evacuation, the process may include climbing ladders, walking over narrow balconies and being strapped into a harness. For this reason it is not suitable for all guests.
    • Assistance dogs may accompany their owner to the ride access point, where they will need to be cared for by a member of their group until they return.
    • Wheelchair users must be able to transfer from their own chair into the ride vehicle without assistance.
    • For safety reasons, due to the speed and motion of this ride guests must be able to keep their head upright without assistance.
    • Due to the speed and motion of this ride guests must be able to brace themselves with their hands and / or feet and remain sitting upright. Guests also need to be able to exit the ride independently / with assistance from a member of their group, in the unlikely event of an evacuation.
    • This ride/attraction is not suitable for Adventurers with high blood pressure, fear of heights, motion sickness, Adventurers with a leg cast or leg amputation above the knee, or those under the influence of drugs and/or alcohol.
    • For more information on the ride requirements please click here (new tab).
    • To experience this ride, Adventurers must be able to sit upright unaided, with full upper body strength, including head and neck control, and be able to support their own bodyweight and brace themselves against the ride’s forces.
    • Ride Access Pass (or RAP) users should enter via the dedicated priority entrance.
      Wheelchairs must be secured and left at the top of the stairs.
      This ride is suitable for ambulant and non-ambulant Adventurers.
      For non-Ambulant Adventurers that require assistance to access the stair lift should be used by a trained operator.
      Non-ambulant Adventurers are not allowed to accompany other Adventurers below the height of 1.3m.
      View Information on Prosthetics and limb restrictions.
  • Other Services/Facilities View

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point has a closed single gate.
    • The gate(s) is/are easy to open.
    • The width of the access point opening is 99cm.
  • Queuing System View
    • Access along this queue consists of; steps going down, slight slopes going up, slight slopes going down and steep slopes going down.
    • The approximate length of this queue is 60m.
    • Path surfaces in this queuing system are concrete and wood flooring.
    • The queuing area is open air with some sheltered parts.
    • The minimum width of the queuing area is 78cm.
    • There are a total of 15 steps along this queue.
    • Steps are clearly marked.
    • Handrails along the ramped/sloped section(s) are not provided.
    • Handrails along the stepped section(s) are not provided.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
    • There are some points of the queuing area which have low lighting/darkness.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 89cm.
    • There is a second gate onto the platform which is 3 metres from the end of the queue.
      The flooring is wood and concrete and this is where the queue lines merge.
      The gate to access the platform is 82cm wide.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.
    • The step up onto the carriage is 30cm high.

Ride Access (Ride Access Passes and Reserve and Ride)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is step-free access at this access point, via lift.
    • This access point has closed double gates.
    • The gate(s) is/are easy to open.
    • The width of the access point opening is 171cm.
  • Queuing System View
    • Access along this queue consists of; steps going down.
    • Access along this queue is step free, via lift.
    • The approximate length of this queue is 5m.
    • Path surfaces in this queuing system are concrete and block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 93cm.
    • There are a total of 7 steps along this queue.
    • Some steps are clearly marked.
    • Handrails along the stepped section(s) are not provided.
    • There is a lift in the queuing system.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 88cm.
    • After the gate there is an area with a surface of wood and concrete where the queue lines merge.
      There is a second gate to access the platform.
      The gate is 82cm wide.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.
    • There is a 30cm step up into the carriage.

Lift (Ride Access Passes and Reserve and Ride - Platform Lift)

  • There is a lift for public use.
  • The lift is located beyond the access point.
  • The lift was out of use at the time of the survey.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 1m (3ft 3in) from the access point.
  • The lift is a platform lift.
  • A member of staff needs to be notified for use of the lift.
  • A member of staff is required to operate the lift.
  • The platform lift accesses a small level change.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 81cm x 102cm (2ft 8in x 3ft 4in).

Ride/Attraction Experience (Blue Barnacle)

Ride Exit (All Guests)

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform exit is not signed.
    • The opening width is 93cm.
  • Exit Route View
    • Access along this exit route consists of; steps going up.
    • Access along this exit route is step free, via lift.
    • The approximate length of this exit route is 5m.
    • Path surfaces in this exit route are concrete and block paving.
    • The minimum width of the exit route is 93cm.
    • There are a total of 7 steps along this exit route.
    • Some steps are clearly marked.
    • Handrails along the stepped section(s) are not provided.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
  • Exit Point View
    • This ride/attraction exit point is not signed.
    • There is step-free access at this exit point.
    • This exit point has closed double gates.
    • The gate(s) is/are easy to open.
    • The exit point opening width is 171cm.