You are on Hotel Summary (Chessington Safari Hotel). Skip to the next section.

Hotel Summary (Chessington Safari Hotel)

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• Hotel Information View
  • The hotel has its own parking facilities.
  • There is a designated drop off point.
  • The hotel has 150 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 7 accessible room(s) with accessible ensuite facilities.
  • There is/are 0 accessible room(s) with a ceiling track hoist.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • The restaurant/bar facilities in this hotel include; Zafari Bar and Grill.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are available on request.
  • Vibrating pillows with flashing beacons are available on request.
  • Bed raisers are not available on request.
  • Bath steps are not available on request.
  • Bath seats are not available on request.
  • Bath mats are available on request.
  • Raised toilet seats are not available on request.
  • Portable hoists are not available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
  • For the Safari Hotel - Serengeti Conference and Events Centre AccessAble access guide please click here (new tab).
• Spa and Leisure Facilities View
  • The hotel has; a fitness suite and a swimming pool.
  • For the Savannah Splash Pool and Gym AccessAble access guide please click here (new tab).
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Getting Help and Assistance (Chessington Safari Hotel). Skip to the next section.

Getting Help and Assistance (Chessington Safari Hotel)

• Chessington Safari Hotel please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• To obtain mobility aids please contact a member of staff.
• There is not a designated place of safety which can be used by people who may feel scared or at risk.

You are on Parking (Hotel / Lodge Gate Car Park). Skip to the next section.

Parking (Hotel / Lodge Gate Car Park)

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• Parking View
  • The car park is located off Leatherhead Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for visitors.
  • There is a staff car park located at the bottom of the Hotel / Lodge Gate car park. This can be used as an overflow car park for visitors on quieter days when the Explorer Car Parking is closed.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 56 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm (7ft 10in x 16ft 1in).
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • The bays situated closest to the hotel entrance have marked zones at both sides as well as the rear.
    The bays situated closest to the Lodge Gate park entrance have marked zones at both sides but not at the rear.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • Parking is free for hotel guests, Gold, Platinum and Premium Merlin Passholders and Blue Badge holders.
    There is a £8 charge for non hotel guests when paying at the barrier on site.
  • Payment signs are not provided.
  • Payment for parking charges is made at a payment machine and via an app/online.
  • Payment machines are located at the barrier when exiting the car park.
  • To see the parking charges please click here (opens new tab).
  • There is a £6 charge on weekdays (off peak) when booking online in advance.
    There is a £7 charge on weekends and during the school holidays when booking online in advance.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Safari and Azteca Hotel Entrance.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located in front of the hotel entrance.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.

You are on Electric Vehicle Charging Points (Hotel / Lodge Car Park). Skip to the next section.

Electric Vehicle Charging Points (Hotel / Lodge Car Park)

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Pod Point.
• The electric vehicle charging point(s) is/are located in the Hotel / Lodge Car Park.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 500cm.
• The charging point(s) is/are located to the rear as you approach the bay(s).
• The height of the electric vehicle charging point nozzle slot is 100cm.
• An app is required to use the charging point(s).
• Parking charges apply for all users (including Blue Badge holders).
• Payment signs are not provided.
• Payment for charging is made via an app/online.
• For more information and a guide to electric vehicle charging please click here.
• There is a/are designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Access from the Disabled Car Park to Hotel Entrance. Skip to the next section.

Access from the Disabled Car Park to Hotel Entrance

• There is step free access from the Disabled Car Park to the hotel entrance.
• The distance from the nearest Blue Badge bay to the hotel entrance is approximately 10 metres.
• The surface of the route is tarmac and block paving.
• The route involves the use of the rear hatched marking zones of the Blue Badge bays, as well as a zebra crossing at the roundabout immediately outside of the hotel entrance.
• There is sloped or stepped access up to the hotel entrance.

You are on Outside Access (Main Hotel Entrance). Skip to the next section.

Outside Access (Main Hotel Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'CHESSINGTON SAFARI HOTEL'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 100cm (3ft 3in).
  • The height of the key card reader is 80cm.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 144cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 142cm.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located to the left of the main entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Azteca Gate). Skip to the next section.

Outside Access (Azteca Gate)

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• Entrance View
  • This information is for the entrance located to the left from the main entrance.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'CHESSINGTON AZTECA HOTEL VENTURE THIS WAY'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the opening is 163cm.
  • There is not a member of staff available for assistance at this entrance.
• Comments View
  • This entrance is used by hotel guests to access the theme park before the general public can.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right from the main entrance.
  • The reception point is approximately 3m (3yd 10in) from the main hotel entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is 102cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Music is played everywhere.
  • The type of flooring in the reception area is laminate.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are chairs without armrests and bench seats available.
  • There is sufficient space for a wheelchair user to use the seating area.
  • There are self-service check in screens.
    The higher screens range between 100cm - 140cm high.
    The lower screen range between 70cm - 120cm high.

You are on Lobby. Skip to the next section.

Lobby

• The type of flooring in the lobby is carpet and laminate.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Seating in the lobby includes; bench seating and seats without armrests.
• The lighting levels are varied.
• Wayfinding signage is provided.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
• Wayfinding signage is clearly presented/easy to read.
• Dementia friendly signage is not provided.
• This lobby does play background music in public areas.
• Music is played in the lobby, bar and restaurant areas.

You are on Eating and Drinking (Zafari Bar and Grill). Skip to the next section.

Eating and Drinking (Zafari Bar and Grill)

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• Location and Access View
  • The following information is for the restaurant/bar.
  • The restaurant/bar is located ahead from the main hotel entrance.
  • There is step-free access to the restaurant/bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service, a bar where drinks can be ordered and a self service counter.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 107cm.
  • There is a moveable card machine available for payment.
• Self-Service Counter(s) View
  • The height of the counter is 88cm.
  • The type of flooring in this area is vinyl.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • The surface height of the lowest table is 46cm.
  • The surface height of the highest table is 110cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are coffee tables, high tables, armchairs, sofas, bench seats and high stools.
  • The type of flooring in this area is stone and laminate.
  • The lighting levels are varied.

You are on Outdoor Seating (Zafari Bar and Grill). Skip to the next section.

Outdoor Seating (Zafari Bar and Grill)

• The outdoor seating is located at the rear of Zafari Bar and Grill.
• There is step-free access to the outdoor seating.
• The standard height for the underside of dining tables is 70cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• All chairs have armrests on both sides.
• The type of flooring in this area is wood.
• The door to access the outdoor seating is single (with a locked leaf), heavy and opens away from you (push).
  The width of the door is 90cm.

You are on Event Room(s) / Space(s) (Michezo Games Room). Skip to the next section.

Event Room(s) / Space(s) (Michezo Games Room)

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• Access to the Room View
  • The room surveyed was the Michezo (Games) Room.
  • The Michezo (Games) Room is located off the main corridor next to the Azteca Gate entrance.
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • Staff can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step-free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 168cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the main hotel entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 16m (17yd 1ft) from the main hotel entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The internal controls for the lift are within 86cm - 106cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located ahead from the main hotel entrance.
  • The stairs are approximately 21m from the main hotel entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 26cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are varied.
  • There is a similar set of stairs further along the hotel room corridor with access to the 1st, 2nd and 3rd floors only, and no access to reception (photographs 14, 15, 16 and 17).

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

• There are not doors in corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is good colour contrast between the walls and floor in the majority of corridors/walkways.
• Seating is available in the lift lobby area on each floor.
• Seating includes; a mixture of seats with and without armrests and sofas.
• The lighting levels are varied.
• Wayfinding signage is provided in corridors.
• Wayfinding signage is clearly presented/easy to read.
• Dementia friendly signage is not provided.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The hotel does not play background music in room corridors.
• There is step-free access throughout the building via lift(s).

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• Comments View
  • There are vending machines located in the lift lobby of each floor.

You are on Accessible Room(s) (Room 337). Skip to the next section.

Accessible Room(s) (Room 337)

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• Accessible Room Information View
  • The details in this section relate to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the third floor.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests do not need to open a door between the lift and the room(s).
  • There is an external entrance to access the room.
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the third floor.
  • The accessible room surveyed at the time of the visit was 337.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is manual with a key card lock.
  • The fob/card reader height is 110cm.
  • The width of the door is 85cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 63cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 71cm.
  • The desk is not height adjustable.
  • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The height and depth of the knee recess is 67cm x 48cm.
  • The room surveyed had a desk chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are varied.
  • There are also two single beds available within the room (photograph 9).
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 85cm.
  • The door does not have a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 242cm x 216cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is good.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is no soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • There is a second wash basin at a height of 80cm.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • The shower control type is lever.
  • Shower controls do not have clear markings to indicate hot and cold settings.
  • A shower chair is available.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • The wheel in shower is accessed via an easy slope.

You are on Standard Room(s) (Room 341). Skip to the next section.

Standard Room(s) (Room 341)

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• Bedroom Features View
  • The room surveyed is located on the third floor.
  • The room surveyed at the time of the visit was 341.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 80cm.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 53cm.
  • The measurement between the bed base and floor is 10cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are varied.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 70cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the bath and shower.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are moderate to good.
• Comments View
  • There are also bunk beds available within the room.

You are on Parent and Baby Room (Ground Floor). Skip to the next section.

Parent and Baby Room (Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located ahead from the main hotel entrance.
• The parent and baby room is approximately 34m from the main hotel entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 91cm (2ft 12in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 84cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Accessible Toilet(s) (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the main hotel entrance.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main hotel entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 84cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 125cm x 268cm (4ft 1in x 8ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 64cm (2ft 1in).
  • The transfer space is obstructed by a sanitary bin and storage items.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 175cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm (2ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 112cm (3ft 8in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 109cm.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located ahead from the main hotel entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the main hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are varied.
• Toilet Facilities 2 View
  • The male toilet is located ahead from the main hotel entrance.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 34m from the main hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are varied.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Chessington World of Adventures Resort - Car Parks link (new tab) - click here