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Cinnamon Bazaar

28 Maiden Lane, Covent Garden, London, WC2E 7JS

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Opening Times

  • Monday 12:00 - 23:00.
  • Tuesday 12:00 - 23:00.
  • Wednesday 12:00 - 23:00.
  • Thursday 12:00 - 23:00.
  • Friday 12:00 - 23:00.
  • Saturday 12:00 - 23:00.
  • Sunday 12:00 - 22:00.

Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Approach (Maiden Lane)

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach.
    • The height of the bollard(s) is 113cm.
    • The bollards contrast visually with the paving.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outdoor Seating

  • The outdoor seating is located in front of the venue.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 102cm.
  • The distance between the floor and the underside of the highest dining table is 107cm.
  • There are also high tables and high stools.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is concrete tiles.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 127cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 94cm.
  • Step(s) View
    • The step(s) is/are located immediately before the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 5cm.
    • There is not a/are not handrail(s) at the step(s).

Eating and Drinking (Ground Floor)

  • Location and Access View
    • The following information is for the restaurant.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Indian.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl and tiles.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the highest table is 100cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables, booths, bench seats, stools and high stools.
    • The type of flooring in this area is vinyl, tiles and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
    • Lighting levels may be lower in the evening.
    • Access to the additional seating area is via the stairs ahead of you as you enter the venue.

Other Floors (G, 1 and 2)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located immediately in front of you as you enter the venue.
    • The stairs are approximately 2m from the entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 22cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are additional seating and the standard toilets.

Eating and Drinking (First Floor)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located on the first floor.
    • There is stepped access to the restaurant/bar.
    • For access there is a single manual door which is permanently held open.
    • The door opening width is under 75cm.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered and full table service available via an online app.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus and handheld menus.
    • Menu types include: handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • The standard height for the underside of dining tables is 74cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s) (Second Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the second floor, in front of you as you exit the stairs.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 2m from the stairwell.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The grab rail is only in the female toilets.

Other Floors (G and B)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the middle of the venue opposite the bar area.
    • The stairs are approximately 8m from the entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, single doors which are easy to open to enter the stairwell on the ground floor.
    • The floors which are accessible by stairs are G and B.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 23cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The bottom step is missing the nosing.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are standard toilets.

Standard Toilet(s) (Basement Level)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located in front of you as you exit the stairwell on the basement level.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 2m from the stairwell exit.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The male toilet is located on the left as you exit the stairwell on the basement level.
    • There is stepped access to the toilet(s).
    • The standard toilet(s) is/are approximately 3m from the stairwell exit.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • There are beer kegs stored to the right of the entrance which could be a trip hazard.