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Q-Park Covent Garden

34-35 Bedfordbury, Covent Garden, London, WC2N 4HX

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Access Guide

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Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Summary

  • Q-Park Covent Garden is an underground car park located off Bedfordbury Street.
  • Services/facilities within the venue include Electric charging points.

Opening Times

  • Monday 07:00 - 23:00.
  • Tuesday 07:00 - 23:00.
  • Wednesday 07:00 - 23:00.
  • Thursday 07:00 - 23:00.
  • Friday 07:00 - 23:00.
  • Saturday 07:00 - 23:00.
  • Sunday 07:00 - 23:00.

Getting Here

  • By Road View
    • The car park is off Bedfordbury Street. Post code WC2N 4HX will take you directly to the car park via satnav. Leicester Square is pedestrianised.
      Charing Cross Road (A400) is located parallel to Leicester Square, between Cranbourn Street and Irving Street.
      Charing Cross Road (A400) connects with Tottenham Court Road which leads to Euston Road (A501) at its north end.
      At its south end, it connects with Strand (A4).
      Leicester Square is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 to 18:00).
      It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles). in central London.
    • The underground car park has standard parking bays, 2 Blue Badge bays, and 2 electric charging bays.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.

Vehicle and Pedestrian Entrance and Exit

  • The sloped vehicle and pedestrian entrance and exit is located at the front of the car park.
  • There is one lane to enter and exit the car park.
  • This same lane is where pedestrians enter and exit.
  • As you approach the entrance in a vehicle the barrier will automatically open.
  • There is a height restriction of 183cm (1.83m) to enter/exit the car park.
  • There is an assistance bell halfway down the slope that is 128cm in height.
  • The slope has a handrail on one side, is very steep and may require assistance.

Multi-Storey Car Park

  • Parking View
    • The car park is located off Bedfordbury Street.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 183cm (6ft).
    • The car park does have a barrier control system.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge parking bays are located on level(s) G of the car park.
    • There is a total of 33 parking bays in the car park of which 2 are designated for the use of Blue Badge holders.
  • Paying View
  • Comments View
    • There are two EV charging parking spaces.
    • The controls for the EV spaces are within 130cm.

Multi-Storey Designated Parking Level

  • Blue Badge Parking View
    • There is/are 2 designated Blue Badge parking bay(s) on this level.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 454cm (8ft 10in x 14ft 11in).
    • There is not a 120cm marked zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • One Blue Badge bay is reserved by St Martins Lane Hotel.
  • Paying View
    • Payment signs are not provided.
    • Payment signs are located at the entrance to the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located to the right of the reception.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • There is not a pedestrian exit located on this level of the car park.
    • The pedestrian exit is located on on the ground floor.
    • The route to the pedestrian exit may not be accessible to a wheelchair.
    • Assistance may be required because there is/are slopes/ramps.
    • The pedestrian exit is not clearly visible from the Blue Badge parking bays.
    • There are not marked walkways on this level to make routes safer for pedestrians.
    • There is no wayfinding signage to show the route to the pedestrian exit.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 40m from the vehicle and pedestrian entrance and exit.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left of the reception.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are B, G.
    • There are 14 steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The steps do have open risers.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.

Reception

  • Reception View
    • The reception point is located at the front of the car park on the ground floor.
    • The reception point is approximately 5m (5yd 1ft) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is ramped/sloped access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 110cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.