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Clos Maggiore

33 King Street, Covent Garden, London, WC2E 8JD

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Opening Times

  • Monday 12:00 - 14:30.
  • Monday 17:00 - 23:00.
  • Tuesday 12:00 - 14:30.
  • Tuesday 17:00 - 23:00.
  • Wednesday 12:00 - 14:30.
  • Wednesday 17:00 - 23:00.
  • Thursday 12:00 - 14:30.
  • Thursday 17:00 - 23:00.
  • Friday 12:00 - 14:30.
  • Friday 17:00 - 23:00.
  • Saturday 12:00 - 14:30.
  • Saturday 17:00 - 23:00.
  • Sunday 12:00 - 14:30.
  • Sunday 17:00 - 22:00.
  • Please click here for information on opening times.

Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Approach (King Street)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access

  • Entrance View
    • This information is for the entrance located on King Street near to the junction with Garrick Street and Bedford Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Clos Maggiore'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.

Eating and Drinking

  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service.
    • Menu types include: menu boards and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Staff can translate menus depending on the language.
    • The type of food served here is modern European cuisine.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system .
  • Tables and Seating View
    • There is not ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are long tables, armchairs and bench seats.
    • The type of flooring in this area is wood.
    • The lighting levels are low to moderate.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Lighting levels may be lower in the evening.
    • Access to the additional seating area is via 15 steps.
    • There is a dining room on the first floor which can be used as a private area if required.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead as you enter the venue.
    • The stairs are approximately 5m from the entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
    • There are 15 steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 26cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are a private dining area and the standard toilets.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located on the first floor.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the top of the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever twist.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The male toilet is located on the first floor.
    • There is stepped access to the toilet(s).
    • The standard toilet(s) is/are approximately 3m from the top of the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever twist.
    • Lighting levels are moderate to good.