Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

GANNI

15 Floral Street, Covent Garden, London, WC2E 9DH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • There is an area at the rear of the store which can be considered suitable for people with dementia.

Opening Times

  • Monday 11:00 - 19:00.
  • Tuesday 11:00 - 19:00.
  • Wednesday 11:00 - 19:00.
  • Thursday 11:00 - 19:00.
  • Friday 11:00 - 19:00.
  • Saturday 11:00 - 19:00.
  • Sunday 12:00 - 18:00.

Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Approach (Floral Street)

  • Approach View
    • The surface of the approach is cobbled.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach.
    • The height of the bollard(s) is 105cm.
    • The bollards contrast visually with the paving.
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'GANNI'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the opening is 180cm.
  • Step(s) View
    • The step(s) is/are located immediately before the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).

Shop

  • The majority of aisle widths are not 150cm+.
  • The type of flooring is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is high colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are good.
  • Music is played everywhere.
  • The till(s) is/are located at the front of the store.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 91cm.
  • There is not a lowered section at the till(s).
  • There is not a hearing assistance system at the till(s).
  • Comments View
    • The store uses a portable card machine during busy periods allowing customers to checkout anywhere within the store.

Fitting Room(s)

  • The standard fitting room(s) is/are located to the rear left of the venue.
  • There is/are 3 standard fitting room(s) within GANNI.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are not clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).
  • Comments View
    • The far left fitting room has a pillar on the left restricting the width to 99cm.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.