You are on Summary. Skip to the next section.

Summary

• Services/facilities within the venue include a gym, spinning studio, additional studio, Breath London, Lifetime Training and Flawless Feet.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is cobbled.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Jubilee Hall GYM'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 132cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 143cm.
• Ramp/Slope View
  • The ramp/slope is located at the front right of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up the ramp.
  • The width of the ramp/slope is 122cm (4ft).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 6cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Other Floors (Main Entrance). Skip to the next section.

Other Floors (Main Entrance)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located beyond the main entrance.
  • The stairs are approximately 3m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LG, G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located beyond the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 2m (2yd 7in) from the main entrance.
• The lift is a chair stair lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The floors which are accessible by this lift are the first floor.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The dimensions of the lift are 101cm x 78cm (3ft 4in x 2ft 7in).
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • There is a button on the wall to the right as you enter the venue on the ground floor (photograph 5).
  • This button is used to alert reception that use of the lift is required.
  • The height of this button is 128cm.
  • There is a small level change to access the chair lift.
  • This lift is suitable for wheelchair and motorised scooter users as well as people with walking difficulties.

You are on Access Point (First Floor). Skip to the next section.

Access Point (First Floor)

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• Access Point View
  • This information is for the access point located to the right as you exit the lift.
  • There is step-free access at this access point.
  • There is open access.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located beyond the first floor access point.
  • The reception point is approximately 6m (6yd 1ft) from the lift.
  • The reception area/desk is clearly visible from the lift.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • The type of flooring in the reception area is vinyl.
• Comments View
  • There is a access barrier to the left of reception.
  • The barrier is operated by a membership card reader.
  • The height of the card reader is 110cm.
  • The barrier has double doors that open away from you automatically, to a width of 80cm.
  • The barrier can also be operated by reception.
  • There is a slight slope in front of the barrier (photograph 4).
  • The café area opposite reception can be used as a waiting area.

You are on Inside Access. Skip to the next section.

Inside Access

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• Access and Circulation View
  • There is step-free access throughout the majority of the building.
  • There is not a/are not door(s) in corridors/walkways which have to be opened manually.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • The type of flooring in corridors/walkways is vinyl.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are good.
• Signage View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music/sound.
  • Music/sound is played throughout the venue.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

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• Location and Access View
  • The following information is for the café.
  • The café is located to the right and opposite reception.
  • There is step-free access to the café.
• Service and Menus View
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
• Service Counter(s) View
  • The height of the counter is 107cm.
  • There is not a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 71cm.
  • The surface height of the lowest table is 27cm.
  • The surface height of the highest table is 100cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also coffee tables, high tables, sofas and high stools.
  • The type of flooring in this area is vinyl.
  • The lighting levels are good.
  • There are power and USB points at the highest table (photograph 6).

You are on Accessible Toilet(s) (Café Area). Skip to the next section.

Accessible Toilet(s) (Café Area)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located opposite reception in the café area.
  • This accessible toilet is approximately 15m (16yd 1ft) from the lift.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 77cm (2ft 6in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 136cm x 213cm (4ft 6in x 6ft 12in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 181cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The soap dispenser cannot be reached from seated on the toilet.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (Café Area). Skip to the next section.

Standard Toilet(s) (Café Area)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located opposite reception in the café area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 14m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 89cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

• The fitness suite is located beyond reception.
• The fitness suite is staffed when open.
• There is step free access to the fitness suite.
• Staff do not receive training in assisting disabled people.
• There is not clear manoeuvring space between equipment.
• There is not level access to all of the equipment.
• Equipment suitable for mobility or sensory impaired users includes; free weights.
• The type of flooring in the fitness suite is vinyl.
• There is not a hearing assistance system.

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• Fitness Suite Information View
  • Photograph 14 shows the medium clearly marked step without handrails to access additional bikes in the spinning room.

You are on Ramp(s) / Slope(s) and Step(s) (Gym). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Gym)

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• Step(s) View
  • There is a/are step(s) located in the centre of the gym.
  • The step(s) is/are used to access additional gym equipment.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

You are on Entrance (Female and Male and Standard Changing Rooms - Breath London, Lifetime Training, Flawless Feet). Skip to the next section.

Entrance (Female and Male and Standard Changing Rooms - Breath London, Lifetime Training, Flawless Feet)

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• Entrance View
  • This information is for the entrance located at the rear of the gym.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 112cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 112cm (3ft 8in).
  • The lighting levels at the ramp/slope are good.

You are on Changing Area (Female). Skip to the next section.

Changing Area (Female)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located at the rear of the venue.
  • The changing area is approximately 40m from the lift.
  • The changing area is approximately 30m from reception.
  • The changing area is approximately 20m from the gym.
  • There is step-free access to the changing area.
  • The facilities available within the changing area include; standard showers.
  • This is a female changing area.
  • Similar male changing area(s) are available.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • The type of flooring in the changing area is vinyl.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are lockers within the changing area.
  • There is a/are locker(s) within reach for a wheelchair user.
  • There is not a water dispenser available.
  • The lighting levels in the changing area are moderate to good.
• Shower Facilities View
  • Shower facilities are available.
  • There is ramped/sloped or stepped access to the shower facilities.
  • There is a 96cm wide slope leading to the shower area. There is a 20cm clearly marked step without handrails leading to the shower area. The slope overcomes the step.
  • The shower head height(s) is/are fixed.
  • The height of the shower head(s) is/are 185cm.
  • The shower control type(s) is/are twist/turn.
  • There is no seat for the shower(s).
  • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is lever.
  • The lighting levels in the toilet(s) are moderate to good.
• Baby Changing Facilities View
  • Baby changing facilities are not available.
  • There is not an accessible toilet in this area.
    The slope leading to the shower area is shown in photograph 6.
    There is a 5cm unmarked step without handrails immediately beyond the slope as shown in photograph 7.
    The 20cm clearly marked step without handrails leading to the shower area is shown in photograph 8.
    There is a sauna in the changing room (photographs 13 and 14).
    The door to the sauna is 57cm wide, opens towards you (pull) and is light.
    There is a 21cm clearly marked step without handrails to access the sauna (photograph 15).

You are on Accessible Toilet(s) (Male Standard Changing Room). Skip to the next section.

Accessible Toilet(s) (Male Standard Changing Room)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the male standard changing room.
  • This accessible toilet is approximately 55m (60yd 5in) from the lift.
  • There is ramped/sloped access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 129cm x 170cm (4ft 3in x 5ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are not available in the toilet.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 130cm (4ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is not a wash basin.
  • There is not a towel dispenser.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Changing Room Corridor). Skip to the next section.

Standard Toilet(s) (Changing Room Corridor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the changing room corridor.
  • There is ramped/sloped access into the toilet(s).
  • The standard toilet(s) is/are approximately 45m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is no signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 89cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.