You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on On Street Parking (Long Acre). Skip to the next section.

On Street Parking (Long Acre)

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Long Acre.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The on street standard parking bay(s) is/are located on Long Acre.

You are on On Street Parking (Floral Street). Skip to the next section.

On Street Parking (Floral Street)

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Floral Street.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 1 clearly marked step(s), with no handrails.
  • The height of the step(s) is/are 7cm.
• Comments View
  • The step surveyed leads from the main pathway opposite the entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue opposite Apple.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Lacoste'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There are security barriers at this entrance.
  • The minimum width between the security barriers is 200cm.
  • There is a member of staff available for assistance at this entrance.

You are on Shop. Skip to the next section.

Shop

• The majority of aisle widths are 150cm+.
• There are some clothes rails that may obstruct some walkways.
• The type of flooring is vinyl.
• There is poor colour contrast between the walls and floor in all walkways.
• The lighting levels are good.
• Music is played everywhere.
• There are hand sanitisers.
• The height of the hand sanitisers range between 100cm and 130cm.
• The till(s) is/are located to the rear right as you enter.
• There is step-free access to the till(s).
• There is a clear unobstructed route to the till(s).
• The till(s) is/are not clearly signed.
• There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
• The till(s) is not/are not placed in front of a plain background.
• The lighting levels at the till(s) are good.
• The chip & pin card machines are accessible from the till(s).
• The height of the till(s) is/are 105cm.
• There is a lowered section at the till(s).
• The height of the lowered section is 85cm.
• There is not a clear knee recess beneath the lowered section of the till(s).
• There is a hearing assistance system at the till(s).

You are on Fitting Room(s) (Unisex Fitting Room). Skip to the next section.

Fitting Room(s) (Unisex Fitting Room)

• The accessible fitting room(s) is/are located at the rear of the store.
• There is/are 1 fitting room(s) in total within Lacoste, 1 of which is an accessible fitting room.
• There is step free access to the accessible fitting room(s).
• The accessible fitting room(s) is/are not clearly signed.
• There is a curtain opening to access the accessible fitting room(s).
• The clear width of the fitting room opening is 102cm.
• The dimensions of the accessible fitting room(s) are 188cm x 228cm.
• There is not clear manoeuvring space in the accessible fitting room(s), due to fixtures and fittings.
• There is a/are wall mounted rail(s) in the accessible fitting room(s).
• There is a dropdown rail in the accessible fitting room(s).
• There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 5cm from the floor.
• There is not a coat hook in the accessible fitting room(s).
• There is a functional emergency alarm in the accessible fitting room(s).
• There is a bench seat in the accessible fitting room(s).
• The height of the chair from the floor is 48cm.
• There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.