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Le Pain Quotidien - The Pantry

48-49 The Market, Covent Garden, London , WC2E 8RF

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 20:00.
  • Sunday 09:00 - 20:00.

Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Outside Access

  • Entrance View
    • This information is for the entrance located on the South Hall side of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Please come in'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 65cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located within South Hall.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 100cm.
    • The height of the lowered section at the counter is 68cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • Staff are unable to make a table accessible to wheelchair users.
    • The standard height for the underside of dining tables is 85cm.
    • All tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables and high stools.
    • The type of flooring in this area is wood.
    • The lighting levels are good.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Exit

  • Exit View
    • This information is for the exit located on the Jubilee Market side of the cafe.
    • The exit area/door is clearly signed internally.
    • This exit is signed with 'Exit'.
    • The exit is stepped.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 86cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located at the door.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • There is not a/are not handrail(s) at the step(s).

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