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Petersham Nurseries The Deli

31 King Street, Covent Garden, London, WC2E 9DS

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Opening Times

  • Monday 10:30 - 18:30.
  • Tuesday 10:30 - 18:30.
  • Wednesday 10:30 - 18:30.
  • Thursday 10:30 - 21:00.
  • Friday 10:30 - 21:00.
  • Saturday 10:30 - 21:00.
  • Sunday 10:30 - 17:00.

Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Outdoor Seating

  • The outdoor seating is located at the front of the venue in King Street.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 74cm.
  • There are also bench seats.
  • The surface height of the lowest table is 60cm.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is stone and concrete.
  • There are bench seats either side of the entrance doors. There is a single kerb 7cm high to access on street seating.

Outside Access (King Street)

  • Entrance View
    • This information is for the entrance located at the front of the venue in King Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Petersham Nurseries Deli'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 102cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this entrance.

Outside Access (Floral Court)

  • Entrance View
    • This information is for the entrance located at the side of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Petersham Nurseries'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 118cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is not a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.

Step(s) (Access to Restaurant Dining Area)

  • There is a/are step(s) located immediately to the left as you enter from the King Street entrance.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 28cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • There are 2 steps at the rear of the venue which have a handrail going up on the left.

Eating and Drinking

  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service and a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • There is step-free access to the takeaway deli counter.
    • The type of food served here is modern European cuisine.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is not ample room for a wheelchair user to manoeuvre.
    • Staff can move furniture to make a table accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 74cm.
    • The surface height of the highest table is 100cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables and high stools.
    • The type of flooring in this area is tiles.
    • The lighting levels are moderate to good.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.