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Ralph Lauren

11B King Street, Covent Garden, London, WC2E 8HN

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Access Guide

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Public Parking (Covent Garden - General - Congestion Zone Area)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
    • The dimensions of the on street Blue Badge parking bays vary in size.
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Free parking for Blue Badge holders is for 4 hours only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
    • Both standard car and motorbike parking bays are chargeable.
      To use Park by Phone you need to register and pay.
      You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
      Payment may then be made by phone, Ringo app or text (pre-registered users only.)
      Maximum parking is 4 hours and no return within 1 hour.
      Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
  • Public Car Park View

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

On Street Parking (Floral Street)

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Floral Street.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.

On Street Parking (Long Acre)

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Long Acre.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.

Opening Hours

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is not a/are not handrail(s) at the step(s).

Shop

  • The majority of aisle widths are not 150cm+.
  • The type of flooring is carpet and wood.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is poor colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There are hand sanitisers.
  • The height of the hand sanitisers range between 80cm and 100cm.
  • The till(s) is/are located at the rear of the main floor.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 100cm.
  • There is not a lowered section at the till(s).
  • There is not a hearing assistance system at the till(s).

Fitting Room(s)

  • The accessible fitting room(s) is/are located on the ground floor in the centre of the venue.
  • There is/are 2 fitting room(s) in total within Ralph Lauren, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • The accessible fitting room(s) is/are not clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 80cm.
  • The dimensions of the accessible fitting room(s) are 130cm x 150cm.
  • There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a dropdown rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
  • There is not a coat hook in the accessible fitting room(s).
  • There is not an emergency alarm in the accessible fitting room(s).
  • There is a chair/stool in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
  • The standard fitting room(s) is/are located on the basement level.
  • There is/are 1 standard fitting room(s) within Ralph Lauren.
  • There is stepped access to the standard fitting room(s).
  • The fitting room(s) is/are not clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the rear right of the venue.
    • The stairs are approximately 12m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G, B.
    • There are 14 steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are an additional sales department and standard fitting room.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.