Access Guide
Introduction
- Services / facilities within the grounds include lakes, fishing lakes, an outdoor gym, play area, eight craft studios, lawns, bridleways, woodlands, a walled garden and cafe.
- Related link Tilgate Nature Centre.
- Https://www.accessable.co.uk/crawley-borough-council/access-guides/tilgate-nature-centre
- Related link Smith and Western Restaurant.
- Https://www.accessable.co.uk/crawley-borough-council/access-guides/smith-and-western-restaurant
- Related link Tilgate Forest Go Ape.
- Https://www.accessable.co.uk/crawley-borough-council/access-guides/tilgate-forest-go-ape
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Comments
View
- The park is open 24 hours a day, however the Nature Centre and Walled Garden are open from 10.00 to 18.00 in the summer (April-October) and 10.00 to 16.00 in the winter (November-March).
Location
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Crawley.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located in the middle of the park.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 320cm x 480cm (10ft 6in x 15ft 9in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Pease Pottage Hill)
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Access Point
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- This information is for the access point located on Pease Pottage Hill.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- The width of the gap is 720cm.
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Ramp/Slope
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- The ramp/slope is located beyond the access point.
- The gradient of the ramp/slope is slight.
Access Point (Titmus Drive)
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Access Point
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- This information is for the access point located on Titmus Drive.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
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- The ramp/slope is located beyond the access point.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Access Point (Walled Garden)
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Access Point
View
- This information is for the access point located at the front of the walled garden, to the rear of the park.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
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Ramp/Slope
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- The ramp/slope is located beyond the access point.
- The gradient of the ramp/slope is slight.
Outside Access (Walled Garden Cafe Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
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Comments
View
- The second door leads out to the side patio of the cafe.
- There is a slight slope just beyond the door.
- The outside seating area is paved and uneven.
- Assistance maybe required.
Eating and Drinking (Walled Garden Cafe)
- The following information is for the café.
- The café is located within the walled garden area.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the cafe entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- Summer opening times:
- 10:30 – 16:30 (Monday – Friday).
- 10:30 – 17:00 (Weekends and Bank Holidays).
- Winter opening hours:
- 11:30 – 14:45 (Monday – Friday).
- 10:00 – 15:30 (Weekends and Bank Holidays).
- The Café is 600m from the Blue Badge Bays in the parks carpark.
- Please note - only assistance dogs are welcome within the Walled Garden.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have compact earth, loose wood chippings, tarmac and muddy surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are moderate, slight and steep slopes on the paths.
- There are bench seats situated along the paths for people to rest.
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Comments
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- The steep slope leads to the walled gardens.
- Blue Badge holders can park by the nature centre giving access to the walled garden.
- The parks Blue badge bays are 580m from the walled garden area.
Information Points
- The information point is located to the rear of the toilet block within the car park.
- There is a map of the park with all the facilities marked on it.
- There are directional sign posts located throughout the park and gardens.
Park Activies
- The children's play area is within a secured fenced area.
- The light weight gate is 90cm wide and opens towards you.
- The adventure play equipment is for children of all ages.
- Tilgate Park Outdoor Gym is similar to a conventional indoor gym but the equipment has been specially designed for use outdoors. It is free to use, accessible in all weather conditions and suitable for varying fitness levels.
- Lakes and fishing activities, including fishing and boating in Tilgate Park, are managed by Dynamic Adventures.
- To contact them please telephone: 01293 552 222.
Toilet with Adaptations (Toilet Block)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the nearest Blue Badge bay.
- This accessible toilet is located within the main car park.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the park office.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 158cm x 267cm (5ft 2in x 8ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 86cm (2ft 10in).
Toilet with Adaptations (Walled Gardens)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 19m (20yd 2ft) from the walled garden entrance.
- This accessible toilet is located to the right of the walled garden cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 250cm x 190cm (8ft 2in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste, clinical waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
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Comments
View
- The walled Gardens accessible toilets are 580m from the parks Blue Badge bays within the parks carpark.
Standard Toilet(s) (Walled Garden)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right of the walled garden cafe.
- The female and male toilets are approximately 19m (20yd 2ft) from the walled garden entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Level Change (Toilet Block)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you face the entrance.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located within the woods by the lake.
Sunflower Lanyard Scheme
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- For more information on this scheme please click here.