You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include lakes, fishing lakes, an outdoor gym, play area, craft studios, lawns, bridleways, woodlands, a walled garden and cafe.
• Related link Tilgate Zoo.
• Https://www.accessable.co.uk/crawley-borough-council/access-guides/tilgate-zoo
• Related link Smith and Western Restaurant.
• Https://www.accessable.co.uk/crawley-borough-council/access-guides/smith-and-western-restaurant
• Related link Tilgate Forest Go Ape.
• Https://www.accessable.co.uk/crawley-borough-council/access-guides/tilgate-forest-go-ape

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• Comments View
  • The park is open 24 hours a day, however the Zoo and Walled Garden are open from 10.00 to 18.00 in the summer (April-October) and 10.00 to 16.00 in the winter (November-March).

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Crawley.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in the middle of the park.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 9 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 243cm x 480cm (7ft 12in x 15ft 9in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Pease Pottage Hill). Skip to the next section.

Access Point (Pease Pottage Hill)

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• Access Point View
  • This information is for the access point located on Pease Pottage Hill.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located beyond the access point.
  • The gradient of the ramp/slope is slight.

You are on Access Point (Titmus Drive). Skip to the next section.

Access Point (Titmus Drive)

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• Access Point View
  • This information is for the access point located on Titmus Drive.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is an open gap for access past a barrier.
  • The width of the gap is 137cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the access point.
  • The gradient of the ramp/slope is steep.
  • The width of the ramp/slope is 137cm (4ft 6in).

You are on Access Point (Walled Garden). Skip to the next section.

Access Point (Walled Garden)

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• Access Point View
  • This information is for the access point located at the front of the walled garden, to the rear of the park.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
• Ramp/Slope View
  • The ramp/slope is located in front of the access point.
  • The gradient of the ramp/slope is steep.

You are on Outside Access (Walled Garden Cafe Entrance). Skip to the next section.

Outside Access (Walled Garden Cafe Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 80cm (2ft 7in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Eating and Drinking (Walled Garden Cafe). Skip to the next section.

Eating and Drinking (Walled Garden Cafe)

• The following information is for the café.
• The café is located within the walled garden area.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the cafe entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There is a door leading to the side patio area of the cafe.
  • The door opens away from you (push).
  • The door is single.
  • The door is heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • There is a small raised threshold in the doorway.
  • There is a slight slope just beyond the door.
  • The outside seating area is paved and uneven.
  • Assistance may be required.
  • Summer opening hours:
  • 10:30 – 16:30 (Monday – Friday).
  • 10:30 – 17:00 (Weekends and Bank Holidays).
  • Winter opening hours:
  • 11:30 – 14:45 (Monday – Friday).
  • 10:00 – 15:30 (Weekends and Bank Holidays).
  • The cafe is approximately 600 metres from the Blue Badge bays in the car park.
  • Please note - only assistance dogs are welcome within the walled garden.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have compact earth, loose wood chippings, tarmac and muddy surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are slight and steep slopes on the paths.
• There are bench seats situated along the paths for people to rest.

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• Comments View
  • The Blue Badge bays in the car park are approximately 580 metres from the walled garden area.

You are on Information Points. Skip to the next section.

Information Points

• The information point is located to the rear of the toilet block within the car park.
• There is a map of the park with all the facilities marked on it.
• There are directional sign posts located throughout the park and gardens.

You are on Park Activities. Skip to the next section.

Park Activities

• The children's play area is within a secured fenced area.
• The light weight gate is 90cm wide and opens towards you.
• The adventure play equipment is for children of all ages.
• Tilgate Park Outdoor Gym is similar to a conventional indoor gym but the equipment has been specially designed for use outdoors. It is free to use, accessible in all weather conditions and suitable for varying fitness levels.
• Lakes and fishing activities, including fishing and boating in Tilgate Park, are managed by Dynamic Adventures.
• To contact them please telephone: 01293 552 222.

You are on Level Change (Access to Toilet Block from Car Park). Skip to the next section.

Level Change (Access to Toilet Block from Car Park)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up from the Tilgate Car Park, to the right as you face the toilet block.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the slope.
• There is/are 5 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • There is an additional flight of 4 steps located to the left of the toilet block as you face it from the car park. These have similar specifications.
  • There is no ramp or slope which bypasses the steps on this side of the block, but you can reach the toilets on the left by going up the slope on the right and walking around the rear of the block.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located next to the information point and car park, to the left at the top of the slope.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 158cm x 267cm (5ft 2in x 8ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the toilet with adaptations.
  • The height of the baby change table once extended is 77cm (2ft 6in).
• Comments View
  • There are two accessible toilets next to each other in the toilet block.
  • They are both laid out with the transfer space on the right.
  • The toilets are approximately12 metres from the nearest Blue Badge parking bay.
  • The left hand toilet is opened by Radar key.
  • The right hand toilet was the one surveyed and does not require a Radar key for access.
  • There is also a toilet with adaptations and standard toilets available in the Walled Garden within Tilgate Park.

You are on Toilet with Adaptations (Walled Garden - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Walled Garden - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 19m (20yd 2ft) from the walled garden entrance.
  • This accessible toilet is located to the right of the walled garden cafe.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 250cm x 190cm (8ft 2in x 6ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 104cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium visual contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a low visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this facility.
  • The height of the baby change table once extended is 76cm (2ft 6in).
• Comments View
  • The walled garden accessible toilet is approximately 580 metres from the Blue Badge bays within the car park.

You are on Standard Toilet(s) (Walled Garden). Skip to the next section.

Standard Toilet(s) (Walled Garden)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the separate toilet block to the right of the walled garden cafe.
  • The male toilet(s) is/are approximately 19m (20yd 2ft) from the walled garden entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the right of the walled garden cafe, and in the separate toilet block to the right of the walled garden cafe.
  • The shared toilet(s) is/are approximately 19m (20yd 2ft) from the walled garden entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within all 4 standard shared toilet cubicles.
  • The height of the baby change table once extended is 76cm (2ft 6in).
  • Inside the venue, there is not level access to the baby change facility.
• Comments View
  • The standard male toilets contain urinals and wash basins only.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This venue is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• For more information on this scheme please click here.