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Keepmoat Stadium - Club Shop and Ticket Office

Stadium Way, Doncaster, DN4 5JW

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Access Guide

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Introduction

  • Comments View
    • The club shop and ticket office are located at the East Stand side of the stadium.

Introduction

Introduction

Opening Times (Club Shop)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday Closed.

Opening Times (Ticket Office)

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 16:00.
  • Saturday 10:00 - 13:00.
  • Sunday Closed.
  • Comments View
    • On match days the ticket office is open from 09.00 until kick off.

Location

  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.

Parking

  • Please refer to the Keepmoat Stadium - Car Parks access guide for parking details.

Outside Access (Club Shop Entrance)

  • This information is for the entrance located on the East Stand side of the stadium.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).

Level Change (Club Shop Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.

Counter (Club Shop)

  • The counter is 8m (8yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 106cm (3ft 6in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Inside Access (Club Shop)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located on the East Stand side of the stadium.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 98cm (3ft 3in).

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.

Counter (Ticket Office)

  • The counter is 3m (3yd 10in) from the entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 120cm (3ft 11in).
  • There is a lowered section.
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Inside Access (Ticket Office)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.