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Dining Hall & Servery

Downing College, Regent Street, Cambridge, Cambridgeshire, CB2 1DQ

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Access Guide

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Getting To and Around Downing College

  • Arriving By Car or Bike View
    • Downing College is situated in Cambridge city centre. The vehicle entrance to the campus is located on Regent Street. There are various Park and Ride schemes for people who would prefer to not drive into central Cambridge.
    • Downing College has limited on-site car parking. The main parking area is located along North Range where there are five Blue Badge parking pays. There are some Fellows' parking bays in the area behind the Lord Butterfield Bar & Café, but they were blocked off at the time of the survey. The College also leases parking for postgraduates outside some of the buildings on Lensfield Road. Students are generally not permitted to use cars in the immediate locality unless given permission based on specific requirements.
    • Cycling is a popular form of transport in Cambridge. The city is relatively flat and there is an extensive network of cycle routes. At Downing College there are many sheltered cycle stands available on-site along the North Range access road and also in the service yard outside Battcock Lodge.
    • For more information on getting to Downing College by road please click here (opens new tab).
    • For more information on cycle routes and maps in Cambridge please click here (opens new tab).
  • By Bus View
  • By Train View
  • Accessing the College Site View
    • The main pedestrian entrance to the College site is located on Regent Street. Access is via a single pedestrian gate with a card reader which is situated to the left of the vehicular entrance. The gate may be difficult for some to open and has an opening width of 100cm. The height of the card reader is 102cm.
    • Pedestrians can also access the site via the Howard Gate, which is a pedestrian entrance situated in the Downing site of the University of Cambridge. The gate opens automatically away from you and is activated by either pressing the button (height 112cm) or using the card reader (height 110cm). The card reader must be used outside the hours of 10.00 – 16.30.
    • Key card holders can also access the site via a pedestrian gate in Lensfield Road between Buildings 34 and 36. The gate is single, opens away from you (push) and may be difficult for some to open. The height of the card reader is 115cm and the opening width of the gateway is 110cm. There is a short steep downhill slope along the path just beyond this entrance.
  • Getting Around the College Site View
    • If you have accessed the College site by vehicle and parked in the designated Blue Badge Bays in the North Range area there is open step-free access to the network of paths around external areas of the Downing College site. The site is mostly level with wide paths (150cm+), but path surfaces do vary. The paths that run around the large central grass area (The Quadrangle and The Paddock) have a gravel surface that may not be suitable for wheelchair users or people with mobility impairments. Other areas have surfaced paths of various types (flagstone paving, tarmac, concrete, block paving and resin bound gravel). Most of the surfaced paths have a flat, smooth surface except some in the area outside Kenny A which is slightly uneven.
    • There is stepped access to the West Lodge Garden. The steps do not have handrails. The external parts of the site are otherwise step-free except for access into buildings.
  • Additional College Site Information View
    • Many of the buildings at Downing College have stepped access into and around them. Due to the age of the buildings the staircases do vary in materials and layout. The height and depths of steps are not uniform and neither is lighting, handrail provision/type or step markings. There are some buildings which have been adapted to make them step-free, including access ramps to bypass external steps and internal lifts to access other floors. Please see our Detailed Access Guides for further information on access to buildings.
    • There is not much directional signage around the site which means those unfamiliar with the layout will need an escort or a map to reference. Accessible toilet facilities are located in the Porters’ Lodge and B Stair near the Dining Hall.
    • There are some bollards along paths and access routes. All bollards have a good colour contrast with the path surfaces. The width between the bollards is at least 90cm.

Useful Information

Site/Campus Car Park (North Range Parking)

  • Car Park View
    • The car park is located off Regent Street, past the Porters' Lodge, along the access road behind the Chapel.
    • The nearest building(s) to this car park is/are those at the north side of the site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 5 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 245cm x 470cm.
    • The Blue Badge parking bays do not have a marked zone around them.
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by permit holders.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is step free access from this car park.
    • Buildings are not clearly signposted from this car park.
    • There is a campus map available within the car park.
    • The car park surface is mostly resin bound gravel with some loose gravel surface.
      There are eight electric vehicle charging points.

Getting To (The Dining Hall & Servery)

  • Location View
    • There is step-free access into the building from the West Lodge Garden Area.
      There is also stepped access off the Quadrangle area and to the south of the building.
    • To access the West Lodge Garden area of the College go straight ahead on entering the College via the Main Gate off Regent Street and turn left on reaching the Howard Building.
    • Access from the West Lodge Garden area is ramped or stepped to access the Main Dining Hall & Servery Entrance. The Dining Hall & Servery can also be accessed from the Fleet Room and SCR area which has a separate entrance for Staff and Fellows. There is a platform lift to bypass the steps here.
    • There is not wayfinding signage along the route to the Dining Hall & Servery.
    • Other services / Facilities within the building include; the TAO, Bursary and B Stair Offices on the first floor and the SCR and Fleet Rooms located towards the west of the building.
    • SCR & Fleet Rooms link (new tab) - click here.
    • TAO, Bursary and B Stair Offices link (new tab) - click here.
    • Downing College link (new tab) - click here.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located just inside the West Lodge Garden entrance and between the Dining Hall and the SCR and Fleet Room.
    • Female standard toilet facilities are located just inside the West Lodge Garden Entrance and between the Dining Hall and the SCR and Fleet Room.
      There are also Staff only toilets just inside the Fellows / Staff entrance.
    • Male standard toilet facilities are located just inside the West Lodge Garden Entrance and between the Dining Hall and the SCR and Fleet Room.
      There are also Staff only toilets just inside the Fellows / Staff entrance.
    • Baby changing facilities are located within the toilet with adaptations located between the Dining Hall and the SCR and Fleet Room.

Outside Access (Quadrangle Staircase A)

  • Entrance View
    • This information is for the entrance located off the Quadrangle.
    • This entrance gives access to the Dining Hall Area.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'A'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 56cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 22cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (West Lodge Garden)

  • Entrance View
    • This information is for the entrance located off the West Lodge Garden.
    • This entrance gives access to the Dining Hall & Servery and B Staircase Offices.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Accessible Route to The Hall, B Staircase Offices'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the right as you face the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Quadrangle Staircase B)

  • Entrance View
    • This information is for the entrance located off the Quadrangle.
    • This entrance gives access to Staircase B.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'B'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 22cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Entrance (Dining Hall Main Entrance)

  • Entrance View
    • This information is for the entrance located off Staircase B.
    • This entrance gives access to the Dining Hall & Servery.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 95cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 106cm.
  • Ramp/Slope View
    • The ramp/slope is located between the first and second entrance doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the right as you enter via the first door.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Lift View
    • There is a wall-mounted screen to the right of the second entrance door which displays menus for the Servery.

Outside Access (Fellows / Staff Entrance)

  • Entrance View
    • This information is for the entrance located to the right of the building.
    • This entrance gives access to the staff area leading to the Fleet Room and the SCR.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 126cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 97cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 6 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Entrance (Servery from Fleet Room and SCR)

  • Entrance View
    • This information is for the entrance located leading from the Fleet Room and SCR.
    • This entrance gives access to the Servery.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 86cm.
  • Lift View
    • There is a set of permanently held open double doors that open towards you (pull) to a width of 105cm to access the Dining Room from the Servery.

Eating and Drinking

  • Location and Access View
    • The following information is for the refectory.
    • The refectory is located to the right as you enter the Dining Hall / Servery via the main entrance.
    • There is step-free access to the refectory.
    • For access there is a single manual door which is permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered and a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 86cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is not a moveable card machine available for payment.
  • Self-Service Counter(s) View
    • The height of the counter is 86cm.
    • There is a self-service hot beverage machine with the top of the touchscreen at a height of 150cm from the floor.
  • Payment Counter View
    • The height of the counter is 97cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • There are alternative payment counters in the servery area at a height of 86cm that were not in use at time of survey (August 2021).
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also long tables.
    • The type of flooring in this area is tiles and stone.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.

Toilet with Adaptations (Ground Floor - Shared - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located next to the lift on the ground floor.
    • This accessible toilet is approximately 6m (19ft) from the West Lodge Garden entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external door and wall is low.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 9in).
    • The visual contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 87cm (2ft 10in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is high.
    • The visual contrast between the walls and floor is medium.
    • There is an emergency alarm .
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 6in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 84cm (2ft 9in).
    • The visual contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 4in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 113cm (3ft 8in) .
    • The visual contrast between the hand dryer and the wall is high.

Toilet with Adaptations (Fleet Room and SCR Area - Shared - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located between the Dining Hall and the SCR and Fleet Rooms.
    • This accessible toilet is approximately 10m (32ft) from the SCR and Fleet Room entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external door and wall is low.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 80cm (2ft 7in).
    • The visual contrast between the internal door and wall is low.
    • The door has a horizontal grab rail.
    • The visual contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 240cm (5ft 2in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is high.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm .
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 120cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 6in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 9in).
    • The visual contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm .
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 94cm (3ft 1in) .
    • The visual contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available .
    • The height of the baby change table is 94cm.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located along the corridor next to the lift.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the West Lodge Garden entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.

Standard Toilet(s) (Fleet Room Area and SCR Area)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located along the corridor between the Fleet Room and SCR.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the SCR and Fleet Room entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are low to moderate.
  • Toilet Facilities 2 View
    • The female and male toilets are located to the left as you enter from the Fellows / Staff entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 8m from the Fellows / Staff entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • These toilets are for staff only.