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Caird Hall Dundee

City Square, DD1 3BB

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a steep ramp at the most accessible entrance.
    • There is stepped access at the main entrance.
    • The following areas have stepped access: upper seating rows.
    • The following areas have step-free access via slopes: the main stalls seating.
    • Doors are held open along circulation routes.
    • The stalls and balcony levels can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a British Sign Language interpreter on duty.
    • The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: equality and diversity training.
  • Related Access Guides View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located to the left as you enter, at the rear left of the building within Dressing Room 3 and off the main corridor on the balcony level.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located to the left as you enter, and to the left from the lift on the balcony level.
  • Changing Places Facilities View
    • Changing Places facilities are located to the left as you enter.
  • Changing Facilities View
    • Standard changing facilities are located through to the rear left of the building.
    • Parent and baby changing facilities are located within the toilet with adaptations to the left as you enter.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located Chrichton Street.
    • The Blue Badge bays are clearly marked and signposted.

Entrance

  • This entrance is located at the front of the building, to the right.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There are 9 steps.
  • There is a central handrail.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 80cm.
  • The doors open towards you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a push pad or push button to exit at a height of 65cm.
  • There is ramped and stepped access as you enter.
  • The ramp bypasses the steps.
  • The ramp has a steep gradient.
  • There are level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There are 10 steps as you enter.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs with armrests.
    • Lighting levels vary due to the size of the space.

Theatre (Stalls)

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are available.
    • Signed performances are available.
    • Audio described performances are available.
    • Autism friendly/relaxed performances are not available.
    • Sensory friendly performances are available.
    • There is an infrared assisted hearing system.
    • View information on access performances and provisions (opens new tab) .
  • Auditorium View
    • The most accessible route to the auditorium has a slight slope.
    • Doors are held open along the most accessible route.
    • The most accessible route to a row of seating has step-free level access.
    • The following areas have step-free access via slope or ramp: the stalls in the main hall.
    • The following areas have stepped access: raised seating areas within the stalls.
    • The designated seating area is located to the left of the theatre.
    • Some flooring is shiny.
    • Seating available in the auditorium includes: flip-down seats with armrests.
    • Fixed seating in blocks of 3 can be removed to make space anywhere on the hall floor for wheelchair access. Please contact Caird Hall in advance to arrange this.

Theatre (Balcony)

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are available.
    • Signed performances are available.
    • Audio described performances are available.
    • Autism friendly/relaxed performances are not available.
    • Sensory friendly performances are available.
    • There is an infrared assisted hearing system.
    • View information on access performances and provisions (opens new tab) .
  • Auditorium View
    • The most accessible route to the auditorium has a lift.
    • Doors are held open along the most accessible route.
    • The most accessible route to a row of seating has step-free level access.
    • The following areas have stepped access: upper and lower rows within the balcony area.
    • The designated seating area is located in the rear row surrounding the balcony.
    • Some flooring is shiny.
    • Seating available in the auditorium includes: flip-down seats with armrests.

Eating and Drinking (Maryatt Bar)

  • Location and Access View
    • The bar is located to the left as you enter.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a bar where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located at the rear of the seating area.
    • There is step-free level access to the bar.
    • The height of the bar is 115cm.
    • There is a lowered section at the bar.
    • The height of the lowered section is 84cm.
    • The bar has windows, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: wall-mounted.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a medium colour contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Eating and Drinking (Balcony Bar)

  • Location and Access View
    • The balcony bar is located on the balcony floor, to the left from the lift.
    • The most accessible route has a lift.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located at the rear of the designated bar area.
    • There is step-free level access to the bar.
    • The height of the bar is 116cm.
    • There is a lowered section at the bar.
    • The height of the lowered section is 85cm.
    • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: wall-mounted.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a medium colour contrast.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests, sofas and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Lift

  • The lift surveyed is located to the right as you enter.
  • The distance from the main entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The stalls and balcony levels can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 650kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 100cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs are located to the left as you enter.
  • The stalls and balcony levels can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There are similar stairs at either side of the building.

Changing Places (Right Hand Transfer)

  • Location and Access View
    • The Changing Places facility surveyed is located to the left as you enter.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the main entrance is 55m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
    • The dimensions of the facility are 350cm (width) x 300cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 165cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 96cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 101cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left as you enter.
    • The distance from the main entrance is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • The door opens by sliding and has a high colour contrast.
    • The width of the opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 201cm (width) x 325cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 91cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 102cm and 142cm from the floor.
    • The height of the baby change facility when in use is 75cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Balcony Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor, off the main corridor.
    • The distance from the lift is 70m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 210cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There is one coat hook.
    • The coat hook is 101cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Dressing Room 3 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear left of the building, within Dressing Room 3.
    • The distance from the main entrance is 130m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 80cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 158cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a hand towel for drying hands.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.