Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Dundee.
- This station has step-free access.
- The nearest bus station is Seagate.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- There is stepped access at the main entrance.
- The following areas have stepped access: upper seating rows.
- The following areas have step-free access via slopes: the main stalls seating.
- Doors are held open along circulation routes.
- The stalls and balcony levels can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a British Sign Language interpreter on duty.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality and diversity training.
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Related Access Guides
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- Dundee City Box Office is located in front of Caird Hall, to the left of City Square.
- View information on Dundee City Box Office (opens new tab).
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located to the left as you enter, at the rear left of the building within Dressing Room 3 and off the main corridor on the balcony level.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located to the left as you enter, and to the left from the lift on the balcony level.
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Changing Places Facilities
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- Changing Places facilities are located to the left as you enter.
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Changing Facilities
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- Standard changing facilities are located through to the rear left of the building.
- Parent and baby changing facilities are located within the toilet with adaptations to the left as you enter.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located Chrichton Street.
- The Blue Badge bays are clearly marked and signposted.
Entrance
- This entrance is located at the front of the building, to the right.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the steps.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
- There are 9 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The steps have tactile markings at the top and bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 12cm.
- The depth of the steps is between 30cm and 45cm.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 80cm.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a push pad or push button to exit at a height of 65cm.
- There is ramped and stepped access as you enter.
- The ramp bypasses the steps.
- The ramp has a steep gradient.
- There are level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
- There are 10 steps as you enter.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- Doors are held open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the size of the space.
Theatre (Stalls)
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- Captioned performances are available.
- Signed performances are available.
- Audio described performances are available.
- Autism friendly/relaxed performances are not available.
- Sensory friendly performances are available.
- There is an infrared assisted hearing system.
- View information on access performances and provisions (opens new tab) .
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Auditorium
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- The most accessible route to the auditorium has a slight slope.
- Doors are held open along the most accessible route.
- The most accessible route to a row of seating has step-free level access.
- The following areas have step-free access via slope or ramp: the stalls in the main hall.
- The following areas have stepped access: raised seating areas within the stalls.
- The designated seating area is located to the left of the theatre.
- Some flooring is shiny.
- Seating available in the auditorium includes: flip-down seats with armrests.
- Fixed seating in blocks of 3 can be removed to make space anywhere on the hall floor for wheelchair access. Please contact Caird Hall in advance to arrange this.
Theatre (Balcony)
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- Captioned performances are available.
- Signed performances are available.
- Audio described performances are available.
- Autism friendly/relaxed performances are not available.
- Sensory friendly performances are available.
- There is an infrared assisted hearing system.
- View information on access performances and provisions (opens new tab) .
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Auditorium
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- The most accessible route to the auditorium has a lift.
- Doors are held open along the most accessible route.
- The most accessible route to a row of seating has step-free level access.
- The following areas have stepped access: upper and lower rows within the balcony area.
- The designated seating area is located in the rear row surrounding the balcony.
- Some flooring is shiny.
- Seating available in the auditorium includes: flip-down seats with armrests.
Eating and Drinking (Maryatt Bar)
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Location and Access
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- The bar is located to the left as you enter.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- The bar is located at the rear of the seating area.
- There is step-free level access to the bar.
- The height of the bar is 115cm.
- There is a lowered section at the bar.
- The height of the lowered section is 84cm.
- The bar has windows, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a medium colour contrast.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Eating and Drinking (Balcony Bar)
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Location and Access
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- The balcony bar is located on the balcony floor, to the left from the lift.
- The most accessible route has a lift.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The bar was surveyed.
- The bar is located at the rear of the designated bar area.
- There is step-free level access to the bar.
- The height of the bar is 116cm.
- There is a lowered section at the bar.
- The height of the lowered section is 85cm.
- The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a medium colour contrast.
- Some flooring is patterned.
- Seating available in this area includes: chairs with armrests, sofas and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Lift
- The lift surveyed is located to the right as you enter.
- The distance from the main entrance is 15m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The stalls and balcony levels can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 650kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 100cm (width) x 140cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs are located to the left as you enter.
- The stalls and balcony levels can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There are similar stairs at either side of the building.
Changing Places (Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located to the left as you enter.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the main entrance is 55m.
- The most accessible route to the Changing Places facility has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 88cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
- The dimensions of the facility are 350cm (width) x 300cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 165cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 96cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 110cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 101cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located to the left as you enter.
- The distance from the main entrance is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille and pictorial signage on or near the door.
- The door opens by sliding and has a high colour contrast.
- The width of the opening is 87cm.
- The door has a twist lock.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 201cm (width) x 325cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 91cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 142cm from the floor.
- The height of the baby change facility when in use is 75cm.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Balcony Floor - Left Hand Transfer)
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Location
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- The toilet surveyed is located on the first floor, off the main corridor.
- The distance from the lift is 70m.
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Route
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- The most accessible route to the toilet has a standard lift.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile and pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 86cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 210cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 104cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 101cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Dressing Room 3 - Right Hand Transfer)
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Location
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- The toilet surveyed is located at the rear left of the building, within Dressing Room 3.
- The distance from the main entrance is 130m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is not any signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 80cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 220cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a hand towel for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
