You are on Introduction. Skip to the next section.

Introduction

• Related link Dundee Station.
• Https://www.accessable.co.uk/venues/dundee-station-south-union-street
• Related link Bike & Go.
• Https://www.accessable.co.uk/venues/bike-go-dundee

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• Comments View
  • The venue is located on the platform level of Dundee Station just beyond the entry barriers.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Dundee Station.

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• Comments View
  • The cafe is located on the platform concourse of Dundee Railway Station.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 18:30.
• Tuesday 06:30 - 18:30.
• Wednesday 06:30 - 18:30.
• Thursday 06:30 - 18:30.
• Friday 06:30 - 18:30.
• Saturday 07:00 - 17:00.
• Sunday 10:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is administered by Dundee City Council.
  • The car park is located at the side of the station, off South Marketgait.
  • The car park type is open air/surface.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 380cm x 600cm (12ft 6in x 19ft 8in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the car park entrance.
  • The furthest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in the car park, to the left as you enter.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • There is another drop off point at the end of the taxi rank on Riverside.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located on South Union Street.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 222cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 203cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Street Level to Platform Level.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are Street Level to Platform Level.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are moderate to good.
• Comments View
  • There is tactile flooring at the top and bottom of the steps.
  • The steps also offer lower handrails.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the main station foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are Street Level to Platform Level.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 99cm (3ft 3in).
• The dimensions of the lift are 118cm x 226cm (3ft 10in x 7ft 5in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Entrance (Security Barriers). Skip to the next section.

Entrance (Security Barriers)

• This information is for the entrance located at platform level.

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• Entrance View
  • There is step-free access at this entrance.
  • The door(s) is/are double width.
  • The width of the door opening is 108cm.
• Comments View
  • The barriers open automatically by scanning your ticket.
  • The wider 108cm gate is on the right (photographs 5 to 8).
  • The standard width barriers adjacent are 62cm wide (photographs 1 and 2).
  • There is a slight slope to each of the barriers as you pass through.
  • There is a manual gate operated by station staff on the left of the barriers that opens towards you (pull). It is 160cm wide and access is level here (photographs 3 and 4).

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Level Change (Counter). Skip to the next section.

Level Change (Counter)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the counter from the seating area.
• The ramp/slope gradient is slight.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located on the platform concourse beyond the entrance barriers.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the security barriers.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are not available.

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• Comments View
  • The nearest accessible toilet is located in the Scotrail Lounge between platforms 1 and 4.
  • Please refer to the Dundee Station guide for details.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Comments View
  • The nearest standard toilets are located in the Scotrail Lounge between platforms 1 and 4.
  • Please refer to the Dundee Station guide for details.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.