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Green Zone - Acute Cardiac Unit - ACU

Lister Hospital, Coreys Mill Lane, Stevenage, SG1 4AB

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Access Guide

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Getting To (Acute Cardiac Unit - ACU)

  • This route starts at the Multi-Storey Car Park.
  • The most accessible route from here has step-free level access.
  • View further information about parking at the hospital (opens new tab).
  • Access to this ward is via the Main Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This ward is located on level 3 of the Green Zone.
  • The ward is approximately 10m from the Green Zone lifts.
  • Enter the hospital via the main entrance and proceed straight ahead past the reception desk.
  • Follow the main hospital corridor to the end and the Orange Zone lifts are located on the right.
  • Take a lift to level 2.
  • Exit the lift lobby and turn left and then turn right, proceed straight ahead entering the Lilac Zone.
  • Continue to the very end of this corridor entering the Green Zone.
  • Proceed through the corridor entrance on the right and then the Green Zone lifts are located on the left.
  • Take a lift to level 3.
  • Exit the lift lobby and the entrance to the Acute Cardiac Unit – ACU is located on the left.
  • This route to the ward has a lift.
  • There is a manual door along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the ward.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (Multi-Storey Car Park)

  • Car Park View
    • The car park is located on the right side of the hospital grounds.
    • The car park is multi-storey.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 10m from the multi-storey car park lift.
    • The most accessible route from the Blue Badge parking has step-free level access, a lift, manual doors and doors permanently held open.
    • The Blue Badge bays are available from level 4 upwards of the multi-storey car park.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on level 1 of the multi-storey car park, in front of the main entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on level 1 of the multi-storey car park.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located on the right side of the hospital building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 113cm.
  • The height of the hand sanitiser is 96cm.
  • The width of the opening is 229cm.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 187cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • This entrance brings you into level 3 of the Blue Zone.

Lift (Orange Zone Lifts)

  • The lift surveyed is located ahead, at the end of the corridor as you enter via the main entrance, on the right.
  • The distance from the main entrance is 85m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Level 2, level 3, level 4, level 5, level 6, level 7, level 8, level 9, level 10 and level 11 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 105cm.
  • The internal dimensions of the lift are 186cm (width) x 129cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Lift (Green Zone Lifts)

  • The lift surveyed is located to the left as you enter the hospital via the Green Zone entrance.
  • The distance from the Green Zone entrance is 15m.
  • The most accessible route to the lift has step-free level access, manual doors and doors permanently held open.
  • Level 2 and level 3 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 135cm.
  • The internal dimensions of the lift are 169cm (width) x 264cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Ward (Acute Cardiac Unit - ACU)

  • Ward Information View
    • This is an Acute Cardiac Unit.
    • This is a shared ward.
    • The ward includes side rooms and bays.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 143cm.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Reception / Nurses' Station View
    • The height of the reception desk is 131cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 74cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • There is not a hearing assistance system.
    • There is a mobile hoist on this ward.
    • There is not a relatives' room for the ward.

Toilet and Changing Facilities (Acute Cardiac Unit - ACU)

Bathroom with Adaptations (Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located within bay 5 at the rear of the unit.
    • The most accessible route to the bathroom room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 106cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 256cm (width) x 221cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 61cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 93cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the right transfer side.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 106cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 114cm and 148cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 51cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.

Standard Toilet Facilities (Visitor Toilet)

  • The shared standard toilet facilities were surveyed.
  • The toilets are located in front of the Acute Cardiac Unit and Surgical Assessment Unit entrances.
  • The distance from the Green Zone lift is 8m.
  • The most accessible route to the toilets has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into the toilets.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 67cm.
  • Internally the door has a high colour contrast.
  • There are not ambulant toilet facilities available.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a lever mixer tap.
  • Hand drying facilities include: a wall mounted towel dispenser.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.